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For Companies At a Glance
- Tasks: Create memorable brand experiences and assist in bespoke tailoring projects.
- Company: Join Hackett, a brand that values creativity and British heritage.
- Benefits: Enjoy discounts, commissions, career growth, and access to exclusive perks.
- Why this job: Be part of a dynamic team and make a real impact in fashion.
- Qualifications: Two years in fashion retail, strong communication skills, and a passion for customer service.
- Other info: Opportunities for personal growth and a positive team environment await you.
The predicted salary is between 30000 - 42000 £ per year.
At Hackett, we believe that every stitch is a work of art. Whatever your career path, we strive to nurture talent and care in every department, prioritising creativity, quality and our attention to detail at every stage of the production process.
If you are creative at heart, possess meticulous attention to detail and appreciate ingenuity and British heritage, join our team today and embark on a new adventure.
What we are looking for:
We are looking for a Bespoke Consultant & Coordinatorat our Hackett Savile Row Store to create a memorable brand experience for our customers. The Bespoke Coordinator will assist the Store Manager and will be responsible for carrying out an accurate record of all orders and production.
What we offer:
Working with us comes with a host of attractive benefits designed to enhance your professional and personal life. Here\’s what you can look forward to:
- To work in an inspiring and dynamic team with colleagues from all over the world in a diverse and inclusive culture.
- Uniform: Enjoy a stylish and professional uniform provided by the company.
- Discounts: We offer a staff discount across all AWWG brands in Europe
- Commissions: a monthly commission system where the more you sell, the more you earn.
- Career Growth Opportunities: Take advantage of significant opportunities for career progression and personal growth within the company, including the possibility of moving from retail to corporate roles.
- Access to Perkbox: Gain access to Perkbox, an exclusive platform offering various perks and discounts.
- Life assurance.
And many other benefits such as team building and engagement, cost effective commuting options, free courses on a variety of topics and fields through our platform, or exclusive invitations for our events in collaboration with our brand partners!
Key responsibilities of the role:
- Customer experience: Work closely with the Head Cutter to offer the highest quality service, reflecting the brand values. Attract and retain customers, paying attention to every detail.
- Sales: achieve the commercial objectives of the shop and KPIs by transmitting the differential value of the brand to customers.
- Shop operations: Support the Store Manager in the daily operations of the Store, Oversea all the production timelines…
- Bespoke: Work closely with the Head of Tailoring in different strategic projects for the brand. Report to the Head of Tailoring any matter regarding the bespoke department.
- Cultural fit: Care for and be part of a positive team environment, encouraging collaboration and teamwork.
Requirements
What you need to succeed in this role:
- Minimum two years of relevant experience in fashion retail.
- English speaker, other languages would be a plus.
- Experience in retail logistics and operations
- Experience in managing bespoke customer database\’s
- Experience in client management and clienteling
- Strong team player and commercial mindset.
- Amazing communications skills.
- Helpful and kind person, great attitude, enthusiastic, and able to connect with customers.
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Bespoke Consultant & Coordinator- Hackett employer: Hackett London
Contact Detail:
Hackett London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bespoke Consultant & Coordinator- Hackett
✨Tip Number 1
Get to know the brand inside out! Research Hackett's history, values, and products. This way, when you chat with them, you can show off your passion for their bespoke offerings and how you can contribute to their mission.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a role at Hackett. Plus, it shows you're genuinely interested in being part of the team.
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and sales. Think about specific examples from your past experience that highlight your attention to detail and creativity—qualities Hackett values!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities there, so keep an eye out for roles that match your skills and passion.
We think you need these skills to ace Bespoke Consultant & Coordinator- Hackett
Some tips for your application 🫡
Show Your Creativity: When you're writing your application, let your creative side shine through! Use engaging language that reflects your personality and passion for the fashion industry. Remember, we value creativity just as much as experience.
Attention to Detail is Key: Just like in bespoke tailoring, every detail matters in your application. Make sure to proofread your CV and cover letter for any typos or errors. We want to see that you can present information clearly and accurately!
Highlight Relevant Experience: Make sure to showcase your relevant experience in fashion retail and client management. We’re looking for someone who understands the nuances of bespoke services, so don’t hold back on sharing your achievements in this area!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at Hackett!
How to prepare for a job interview at Hackett London
✨Know Your Craft
Before the interview, brush up on your knowledge of bespoke tailoring and the craftsmanship that goes into it. Familiarise yourself with Hackett's brand values and how they reflect British heritage. This will show your passion for the role and help you connect with the interviewers.
✨Showcase Your Attention to Detail
Since the role requires meticulous attention to detail, prepare examples from your past experiences where you've demonstrated this skill. Whether it's managing customer orders or ensuring quality in retail operations, be ready to discuss how your precision has positively impacted your previous roles.
✨Demonstrate Your Customer-Centric Approach
Hackett values a memorable brand experience for customers, so think of specific instances where you've gone above and beyond for clients. Share stories that highlight your communication skills and ability to build relationships, as these are crucial for a Bespoke Consultant & Coordinator.
✨Emphasise Team Collaboration
As a team player, it's important to convey your ability to work well with others. Prepare to discuss how you've contributed to a positive team environment in the past. Mention any collaborative projects you've been part of and how you supported your colleagues to achieve common goals.
