At a Glance
- Tasks: Create memorable brand experiences and help customers find what they need.
- Company: Join Hackett, a brand that values creativity and British heritage.
- Benefits: Enjoy stylish uniforms, discounts, commissions, and career growth opportunities.
- Why this job: Be part of a diverse team and foster a positive work environment.
- Qualifications: Minimum two years in fashion retail; strong communication and teamwork skills required.
- Other info: Access to perks, life assurance, and exclusive events.
The predicted salary is between 24000 - 36000 Β£ per year.
Who we areβ¦
At Hackett, we believe that every stitch is a work of art. Whatever your career path, we strive to nurture talent and care in every department, prioritising creativity, quality and our attention to detail at every stage of the production process.
If you are creative at heart, possess meticulous attention to detail and appreciate ingenuity and British heritage, join our team today and embark on a new adventure.
The project!
We are looking for a Sales Consultant to create a memorable brand experience for our customers, transmitting enthusiastically the passion for the brand, and helping them to find what they are looking for with a kind and helpful attitude. As well as to achieve the store\βs objectives and to keep the shop properly ordered and up to date with the necessary products.
What we offer:
Working with us comes with a host of attractive benefits designed to enhance your professional and personal life. Here\βs what you can look forward to:
- To work in an inspiring and dynamic team with colleagues from all over the world in a diverse and inclusive culture.
- Uniform: Enjoy a stylish and professional uniform provided by the company.
- Discounts: We offer a staff discount across all AWWG brands in Europe.
- Commissions: a monthly commission system where the more you sell, the more you earn.
- Career Growth Opportunities: Take advantage of significant opportunities for career progression and personal growth within the company, including the possibility of moving from retail to corporate roles.
- Access to Perkbox: Gain access to Perkbox, an exclusive platform offering various perks and discounts.
- Life assurance.
And many other benefits such as team building and engagement, cost effective commuting options , free courses on a variety of topics and fields through our platform, or exclusive invitations for our events in collaboration with our brand partners!
Key responsibilities of the role:
- Customer experience: Attract and retain customers, paying attention to every detail and offering the highest quality service, reflecting the brand values.
- Sales: achieve the commercial objectives of the shop and KPIs by transmitting the differential value of the brand to customers.
- Shop operations: work as a team, carry out inventories, stock management, cash register, daily reports, among others, so that the point of sale runs smoothly.
- Shop image: keep the shop properly ordered and up to date with the necessary products to offer to the customer.
- Cultural fit: Care for and be part of a positive team environment, encouraging collaboration and teamwork.
- Minimum two years of relevant experience in fashion retail.
- English speaker, other languages would be a plus.
- Strong team player and commercial mindset.
- Amazing communications skills.
- Helpful and kind person, great attitude, enthusiastic, and able to connect with customers.
Sales Consultant 36h- Hackett Battersea employer: HACKETT LONDON (RETAIL)
Contact Detail:
HACKETT LONDON (RETAIL) Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Sales Consultant 36h- Hackett Battersea
β¨Tip Number 1
Familiarise yourself with Hackett's brand values and heritage. Understanding their commitment to quality and creativity will help you convey genuine passion during your interactions with the team.
β¨Tip Number 2
Prepare to showcase your customer service skills. Think of specific examples from your previous retail experience where you went above and beyond for a customer, as this will demonstrate your helpful attitude.
β¨Tip Number 3
Research current fashion trends and how they relate to Hackett's offerings. Being knowledgeable about the latest styles will allow you to engage customers effectively and show that you're a valuable addition to the team.
β¨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can be incredibly beneficial during your interview process.
We think you need these skills to ace Sales Consultant 36h- Hackett Battersea
Some tips for your application π«‘
Understand the Brand: Before applying, take some time to understand Hackett's brand values and heritage. Familiarise yourself with their products and customer service philosophy to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise your two years of fashion retail experience. Provide specific examples of how you've achieved sales targets and delivered excellent customer service in previous roles.
Showcase Your Skills: Make sure to highlight your communication skills and team player attitude. Use concrete examples to demonstrate how you have contributed to a positive team environment and met KPIs in past positions.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the brand and your understanding of the role. Mention why you want to work at Hackett and how you can contribute to creating a memorable brand experience for customers.
How to prepare for a job interview at HACKETT LONDON (RETAIL)
β¨Show Your Passion for the Brand
Make sure to express your enthusiasm for Hackett and its values during the interview. Share what you love about the brand and how it aligns with your personal style and values.
β¨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Highlight situations where you went above and beyond to help a customer, as this is crucial for a Sales Consultant.
β¨Know Your Numbers
Be ready to discuss your past sales performance and how you achieved targets. Familiarise yourself with key performance indicators (KPIs) relevant to retail, as this will show your commercial mindset.
β¨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities within Hackett. This shows your genuine interest in the role and helps you assess if it's the right fit for you.