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- Tasks: Lead a dynamic team to create memorable customer experiences and achieve store objectives.
- Company: Join Hackett, a brand that values creativity and British heritage.
- Benefits: Enjoy stylish uniforms, staff discounts, commissions, and career growth opportunities.
- Why this job: Be part of an inspiring team and make a real impact in retail.
- Qualifications: 2 years of experience in retail and tailoring skills required.
- Other info: Access exclusive perks, free courses, and exciting events with brand partners.
The predicted salary is between 30000 - 42000 £ per year.
About us: At Hackett, we believe that every stitch is a work of art. Whatever your career path, we strive to nurture talent and care in every department, prioritising creativity, quality and our attention to detail at every stage of the production process. If you are creative at heart, possess meticulous attention to detail and appreciate ingenuity and British heritage, join our team today and embark on a new adventure.
What we are looking for: We are looking for a Supervisor to create a memorable brand experience for our customers, transmitting enthusiastically the passion for the brand, and helping them to find what they are looking for with a kind and helpful attitude. As well as to achieve the store's objectives and to keep the shop properly ordered and up to date with the necessary products.
Your mission: Contribute to the achievement of the store's objectives through effective sales skills and customer service while promoting the brand image.
What we offer: Working with us comes with a host of attractive benefits designed to enhance your professional and personal life. Here's what you can look forward to:
- To work in an inspiring and dynamic team with colleagues from all over the world in a diverse and inclusive culture.
- Uniform: Enjoy a stylish and professional uniform provided by the company.
- Discounts: We offer a staff discount across all AWWG brands in Europe.
- Commissions: a monthly commission system where the more you sell, the more you earn.
- Career Growth Opportunities: Take advantage of significant opportunities for career progression and personal growth within the company, including the possibility of moving from retail to corporate roles.
- Access to Perkbox: Gain access to Perkbox, an exclusive platform offering various perks and discounts.
- Life assurance.
- And many other benefits such as team building and engagement, cost effective commuting options, free courses on a variety of topics and fields through our platform, or exclusive invitations for our events in collaboration with our brand partners!
What will your objectives be?
- Customer service: Resolve customer inquiries and exceed expectations in the store. Serve multiple clients using standard procedures. Manage transactions at the cash register with precision and efficiency. Know, understand and demonstrate an updated and complete knowledge of the product.
- Sales: Reach personal/store sales goals taking into account the KPIs of the store.
- Image of the store: Maintain the store according to the image of the company. Keep the stock room and accessories room organised. Keep stock loss to a minimum. Replenish in a timely manner.
- Professional behaviour: Comply with the company's dress code. Participate and contribute in informative and staff meetings. Develop and maintain good working relationships with all colleagues, including line management. Advise and help train other staff members. Observe and work within the health and safety guidelines. Be a good ambassador for the brand.
- Store management: Open and close the store when necessary. Administrative management.
What you need to succeed in this role:
- At least 2 years of experience in this field.
- Tailoring experience is a must.
- Training cycle.
- Additional languages would be desirable although not essential.
What do we expect from you? The Hackett spirit! Adaptability and Flexibility. Results driven. Negotiation and Influence. Analytical thinking. Team Leadership.
Supervisor - Hackett London Regent Street employer: HACKETT LONDON (RETAIL)
Contact Detail:
HACKETT LONDON (RETAIL) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor - Hackett London Regent Street
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into Hackett's history, values, and products. This way, you can show off your passion for the brand and how you can contribute to its legacy.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate your ability to resolve inquiries and exceed expectations. Role-playing with a friend can help you feel more confident when it comes to showcasing your skills.
✨Tip Number 3
Dress to impress! Since Hackett values a professional image, make sure you present yourself in a way that reflects the brand's style. A smart outfit can make a great first impression and show that you understand the company's ethos.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities and updates about Hackett, making it easier for us to connect with you.
We think you need these skills to ace Supervisor - Hackett London Regent Street
Some tips for your application 🫡
Show Your Passion for the Brand: When writing your application, let your enthusiasm for Hackett shine through! Share why you love the brand and how you connect with its values of creativity and British heritage. This will help us see your genuine interest in joining our team.
Highlight Relevant Experience: Make sure to showcase your experience in retail and tailoring. We want to know how your past roles have prepared you for this Supervisor position. Use specific examples to demonstrate your skills in customer service and sales – it’ll make your application stand out!
Be Meticulous with Details: Just like we value attention to detail in our products, we appreciate it in applications too! Double-check your spelling and grammar, and ensure your CV is well-organised. A polished application reflects your professionalism and care.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and keep track of it. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at HACKETT LONDON (RETAIL)
✨Know Your Brand Inside Out
Before the interview, dive deep into Hackett's history, values, and product range. Understanding the brand's British heritage and commitment to quality will help you convey your passion during the interview.
✨Showcase Your Customer Service Skills
Prepare examples of how you've exceeded customer expectations in previous roles. Highlight your ability to manage multiple clients and resolve inquiries efficiently, as this aligns perfectly with the role's objectives.
✨Demonstrate Attention to Detail
Since meticulous attention to detail is crucial for this position, be ready to discuss how you've maintained store image and organisation in past jobs. Share specific instances where your attention to detail made a difference.
✨Emphasise Team Leadership Experience
As a Supervisor, you'll need to lead and train others. Prepare to talk about your leadership style and any experiences where you've successfully guided a team or contributed to a positive work environment.
