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- Tasks: Create memorable brand experiences and assist in bespoke customer orders.
- Company: Join Hackett, a brand that values creativity and British heritage.
- Benefits: Enjoy stylish uniforms, staff discounts, commissions, and career growth opportunities.
- Why this job: Be part of a dynamic team and make a real impact in fashion retail.
- Qualifications: Two years in fashion retail, strong communication skills, and a positive attitude.
- Other info: Access to exclusive perks, free courses, and exciting events.
The predicted salary is between 30000 - 42000 £ per year.
About us: At Hackett, we believe that every stitch is a work of art. Whatever your career path, we strive to nurture talent and care in every department, prioritising creativity, quality and our attention to detail at every stage of the production process. If you are creative at heart, possess meticulous attention to detail and appreciate ingenuity and British heritage, join our team today and embark on a new adventure.
What we are looking for: We are looking for a Bespoke Consultant & Coordinator at our Hackett Savile Row Store to create a memorable brand experience for our customers. The Bespoke Coordinator will assist the Store Manager and will be responsible for carrying out an accurate record of all orders and production.
What we offer: Working with us comes with a host of attractive benefits designed to enhance your professional and personal life. Here's what you can look forward to:
- To work in an inspiring and dynamic team with colleagues from all over the world in a diverse and inclusive culture.
- Uniform: Enjoy a stylish and professional uniform provided by the company.
- Discounts: We offer a staff discount across all AWWG brands in Europe.
- Commissions: a monthly commission system where the more you sell, the more you earn.
- Career Growth Opportunities: Take advantage of significant opportunities for career progression and personal growth within the company, including the possibility of moving from retail to corporate roles.
- Access to Perkbox: Gain access to Perkbox, an exclusive platform offering various perks and discounts.
- Life assurance.
- And many other benefits such as team building and engagement, cost effective commuting options, free courses on a variety of topics and fields through our platform, or exclusive invitations for our events in collaboration with our brand partners!
Key responsibilities of the role:
- Customer experience: Work closely with the Head Cutter to offer the highest quality service, reflecting the brand values. Attract and retain customers, paying attention to every detail.
- Sales: achieve the commercial objectives of the shop and KPIs by transmitting the differential value of the brand to customers.
- Shop operations: Support the Store Manager in the daily operations of the Store, oversee all the production timelines.
- Bespoke: Work closely with the Head of Tailoring in different strategic projects for the brand. Report to the Head of Tailoring any matter regarding the bespoke department.
- Cultural fit: Care for and be part of a positive team environment, encouraging collaboration and teamwork.
What you need to succeed in this role:
- Minimum two years of relevant experience in fashion retail.
- English speaker, other languages would be a plus.
- Experience in retail logistics and operations.
- Experience in managing bespoke customer databases.
- Experience in client management and clienteling.
- Strong team player and commercial mindset.
- Amazing communication skills.
- Helpful and kind person, great attitude, enthusiastic, and able to connect with customers.
Bespoke Consultant & Coordinator- Hackett in London employer: HACKETT LONDON (RETAIL)
Contact Detail:
HACKETT LONDON (RETAIL) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bespoke Consultant & Coordinator- Hackett in London
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Hackett's heritage and values. When you walk into that interview, let your passion for the brand shine through – it’ll show you’re not just another candidate.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will help you articulate your experience and how it aligns with the bespoke service Hackett offers.
✨Tip Number 3
Show off your creativity! Bring along a portfolio or examples of past work that highlight your attention to detail and innovative thinking. This is your chance to demonstrate how you can contribute to creating memorable customer experiences.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It’s a great way to reinforce your interest in the role and keep you top of mind for the hiring team.
We think you need these skills to ace Bespoke Consultant & Coordinator- Hackett in London
Some tips for your application 🫡
Show Your Creativity: When you're writing your application, let your creative side shine through! Use engaging language that reflects your personality and passion for fashion. Remember, we’re looking for someone who appreciates ingenuity, so don’t be afraid to express what makes you unique.
Attention to Detail is Key: Just like every stitch matters in our garments, every detail in your application counts too! Make sure to proofread your CV and cover letter for any typos or errors. A polished application shows us you have the meticulous attention to detail we value at Hackett.
Connect with Our Brand Values: In your application, highlight how your experience aligns with our brand values of quality and creativity. Share specific examples from your past roles that demonstrate your ability to attract and retain customers while providing exceptional service.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows your enthusiasm for joining our team!
How to prepare for a job interview at HACKETT LONDON (RETAIL)
✨Know Your Craft
Familiarise yourself with Hackett's brand values and heritage. Understand the bespoke tailoring process and be ready to discuss how your creativity and attention to detail align with their mission. This shows genuine interest and helps you stand out.
✨Showcase Your Experience
Prepare specific examples from your past roles that highlight your experience in fashion retail, client management, and operations. Use the STAR method (Situation, Task, Action, Result) to structure your answers and demonstrate your impact.
✨Emphasise Team Spirit
Hackett values collaboration, so be ready to discuss how you've worked effectively in teams before. Share stories that illustrate your ability to support colleagues and contribute to a positive work environment.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company culture. Inquire about the bespoke projects you'll be involved in or how the team collaborates on achieving sales targets. This shows your enthusiasm and helps you gauge if it's the right fit for you.
