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- Tasks: Lead a dynamic team to achieve sales and provide exceptional customer service.
- Company: Join Hackett, a brand that values creativity and British heritage.
- Benefits: Unlimited commissions, staff discounts, and a stylish uniform allowance.
- Why this job: Be part of an inspiring international team and grow your career.
- Qualifications: Fluent English, management experience, and strong leadership skills.
- Other info: Opportunities for internal mobility and personal development.
The predicted salary is between 28800 - 43200 £ per year.
At Hackett, we believe that every stitch is a work of art. Whatever your career path, we strive to nurture talent and care in every department, prioritising creativity, quality and our attention to detail at every stage of the production process. If you are creative at heart, possess meticulous attention to detail and appreciate ingenuity and British heritage, join our team today and embark on a new adventure.
We are looking for a dynamic and experienced Store Manager to lead our team. Your main goals as a Store Manager are to lead the store team to achieve sales aligned with our brand objectives. As well, to ensure that the team has a strong brand knowledge and assures a positive client experience by providing exceptional customer service. Our dream is that every client feels and shares our brand identity, in a way that they are willing to come back again to our stores.
Working with us comes with a host of attractive benefits designed to enhance your professional and personal life. Here’s what you can look forward to:
- Career growth opportunities: We believe in internal mobility. You’ll have real chances to grow within the company, including the possibility to move from retail to corporate roles.
- Unlimited commissions: The more you sell, the more you earn — no limits.
- Benefits and staff discounts.
- Full seasonal uniform allowance: Feel good and look great — we provide a professional and stylish uniform every season.
- A diverse, international, and inspiring team: Work alongside colleagues from all over the world in a dynamic and inclusive environment.
Key responsibilities of the role:
- Team management: Lead and transmit with enthusiasm the passion for the brand to your sales team, giving them all the tools to encourage the internal development of each of the people who work with you.
- Sales: Leads sales strategies, as well as the achievement of commercial objectives and KPIs, involving the sales team through action plans, always guaranteeing a careful brand image throughout the sales process.
- Customer experience: Attracts and builds customer loyalty paying attention to every detail, offering the highest quality service.
- Shop administration: Ensures compliance with procedures such as inventories, stock management, cash register, daily reports, etc.
What you need to succeed in this role:
- Fluent English (high level)
- At least two years of previous management experience
- Amazing communications and leadership skills
- Attention to detail and strong customer service expertise
- Ability to train the team and achieve KPI results
AWWG is the global fashion group behind the brands Pepe Jeans London, Hackett, and Façonnable. We are also Iberia Brand Agency for PVH (Tommy Hilfiger, Calvin Klein) and G-III (DKNY; Donna Karan, Karl Lagerfeld).
Store Manager - Hackett Chesire Oaks in Ellesmere Port employer: HACKETT LONDON (RETAIL)
Contact Detail:
HACKETT LONDON (RETAIL) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Hackett Chesire Oaks in Ellesmere Port
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, especially those who have experience with Hackett or similar brands. A friendly chat can lead to valuable insights and even referrals that could get your foot in the door.
✨Tip Number 2
Show off your passion for the brand! When you get the chance to meet with hiring managers or during interviews, make sure to express your love for Hackett's creativity and British heritage. This will help you stand out as someone who truly aligns with their values.
✨Tip Number 3
Prepare for role-play scenarios! As a Store Manager, you'll need to demonstrate your leadership and customer service skills. Practise handling different customer situations or team challenges with a friend to showcase your problem-solving abilities during interviews.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your enthusiasm for joining the Hackett team directly. Don’t forget to tailor your application to highlight your management experience and attention to detail!
We think you need these skills to ace Store Manager - Hackett Chesire Oaks in Ellesmere Port
Some tips for your application 🫡
Show Your Passion for the Brand: When writing your application, let your love for Hackett shine through! Share why you appreciate British heritage and how it aligns with your personal values. We want to see that creativity and attention to detail in your words.
Highlight Your Leadership Skills: As a Store Manager, you'll be leading a team, so make sure to showcase your management experience. Use specific examples of how you've motivated teams and achieved sales targets in the past. We’re looking for someone who can inspire others!
Emphasise Customer Experience: Customer service is key at Hackett, so don’t forget to mention your expertise in creating positive client experiences. Share stories where you went above and beyond to ensure customer satisfaction. We want to know how you build loyalty!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at HACKETT LONDON (RETAIL)
✨Know the Brand Inside Out
Before your interview, dive deep into Hackett's history, values, and product lines. Understanding their British heritage and commitment to quality will show your genuine interest and help you connect with the brand during the conversation.
✨Showcase Your Leadership Skills
Prepare examples from your past management experience that highlight your ability to lead a team effectively. Think about times when you motivated your team to achieve sales targets or improved customer service, as these are key aspects of the Store Manager role.
✨Emphasise Customer Experience
Be ready to discuss how you would enhance the customer experience in-store. Share specific strategies you've used in the past to build customer loyalty and ensure exceptional service, as this aligns perfectly with Hackett's goals.
✨Dress the Part
Since Hackett values style and professionalism, make sure to dress appropriately for your interview. Choose an outfit that reflects the brand's aesthetic while also being comfortable, as this will demonstrate your understanding of their image and attention to detail.
