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- Tasks: Lead the sales team and manage daily store operations with passion and creativity.
- Company: Join Hackett, a global fashion group celebrating British heritage and quality craftsmanship.
- Benefits: Enjoy discounts, commissions, career growth, and access to exclusive perks and events.
- Why this job: Be part of a dynamic team that values creativity and offers opportunities for personal and professional growth.
- Qualifications: Two years of fashion retail experience, strong communication skills, and a positive attitude are essential.
- Other info: Work in a diverse culture with colleagues from around the world and stylish uniforms provided.
The predicted salary is between 28800 - 43200 £ per year.
About us:
At Hackett, we believe that every stitch is a work of art. Whatever your career path, we strive to nurture talent and care in every department, prioritising creativity, quality and our attention to detail at every stage of the production process.
If you are creative at heart, possess meticulous attention to detail and appreciate ingenuity and British heritage, join our team today and embark on a new adventure.
What we are looking for:
We are looking for a driven and passionate Assistant Store Manager to join our team! Your main goals as an Assistant Store Manager are to enthusiastically transmit the passion for the brand to the sales team and to support the day-to-day running of the store operations, working hand in hand with the Store Manager and driving sales through product knowledge and team management. Our dream is that every client feels and shares our brand identity, in a way that they are willing to come back again to our stores; to make this happen, we need you!
What we offer:
Working with us comes with a host of attractive benefits designed to enhance your professional and personal life. Here’s what you can look forward to:
- To work in an inspiring and dynamic team with colleagues from all over the world in a diverse and inclusive culture.
- Uniform: Enjoy a stylish and professional uniform provided by the company.
- Discounts: We offer a staff discount across all AWWG brands in Europe.
- Commissions: A monthly commission system where the more you sell, the more you earn.
- Career Growth Opportunities: Take advantage of significant opportunities for career progression and personal growth within the company, including the possibility of moving from retail to corporate roles.
- Access to Perkbox: Gain access to Perkbox, an exclusive platform offering various perks and discounts.
- Life assurance.
- And many other benefits such as team building and engagement, cost-effective commuting options, free courses on a variety of topics and fields through our platform, or exclusive invitations for our events in collaboration with our brand partners!
Key responsibilities of the role:
- Team Management: Enthusiastically transmit passion for the brand to the sales team, supporting the Store Manager, enabling the internal development of the people who work with you.
- Sales: Lead, together with the Store Manager, the achievement of commercial targets and KPIs, engaging the sales team through action plans and ensuring a careful brand image throughout the sales process.
- Customer experience: Attract and build customer loyalty by paying attention to every detail, offering the highest quality service.
- Shop operations: Ensure compliance with procedures such as inventories, stock management, cash register, daily reports, team schedule management, etc.
What you need to succeed in this role:
Minimum two years of relevant experience in fashion retail.
English speaker, other languages would be a plus.
Strong team player and commercial mindset.
Amazing communication skills.
Helpful and kind person, great attitude, enthusiastic, and able to connect with customers.
AWWG is the global fashion group behind the brands Pepe Jeans London, Hackett, and Façonnable. We are also the Iberia brand Agency for Tommy Hilfiger and Calvin Klein in Spain and Portugal.
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Assistant Store Manager - Hackett Icon O2 employer: HACKETT LONDON (RETAIL)
Contact Detail:
HACKETT LONDON (RETAIL) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager - Hackett Icon O2
✨Tip Number 1
Familiarize yourself with Hackett's brand identity and values. Understanding the British heritage and craftsmanship behind the products will help you convey passion and authenticity to both the sales team and customers.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed a team in the past. Highlighting your ability to inspire and motivate others will demonstrate that you're ready to support the Store Manager effectively.
✨Tip Number 3
Brush up on your product knowledge, especially regarding fashion retail trends. Being well-informed will not only boost your confidence but also enable you to engage customers and drive sales more effectively.
✨Tip Number 4
Prepare to discuss your approach to customer service. Think of specific instances where you went above and beyond to create a memorable experience for customers, as this aligns perfectly with Hackett's commitment to quality service.
We think you need these skills to ace Assistant Store Manager - Hackett Icon O2
Some tips for your application 🫡
Understand the Brand: Before applying, take some time to understand Hackett's brand identity and values. Highlight your appreciation for British heritage and creativity in your application.
Tailor Your CV: Make sure your CV reflects your relevant experience in fashion retail, particularly any roles that involved team management or sales. Use specific examples to demonstrate your skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the brand and your enthusiasm for the role. Mention how you can contribute to the team and enhance customer experience.
Highlight Communication Skills: Since amazing communication skills are essential for this role, provide examples in your application of how you've successfully connected with customers and led a team in previous positions.
How to prepare for a job interview at HACKETT LONDON (RETAIL)
✨Show Your Passion for the Brand
Make sure to express your enthusiasm for Hackett and its values during the interview. Share specific examples of how you connect with the brand's heritage and creativity, as this will demonstrate your alignment with their mission.
✨Highlight Your Team Management Skills
Discuss your experience in leading teams and how you've successfully motivated others in previous roles. Provide concrete examples of how you've helped develop team members and driven sales through effective management.
✨Demonstrate Attention to Detail
Since attention to detail is crucial for this role, prepare to discuss situations where your meticulous nature has positively impacted customer experiences or store operations. This could include inventory management or ensuring a high standard of service.
✨Prepare for Customer Experience Scenarios
Be ready to talk about how you would enhance customer loyalty and satisfaction. Think of specific strategies you would implement to ensure every customer feels valued and connected to the brand, as this aligns with Hackett's goals.
