Closing Date
Job Title: Water Efficiency Coordinator
Location: We offer hybrid working between office and home. The primary office location for this role is Durrington.
Contract Type: Permanent
Hours: 37 hours per week, Monday - Friday
Salary: Up to circa £30,000 per annum
Job Overview
We are pleased to be recruiting for a Water Efficiency Coordinator to join Southern Water and support the delivery of our Water Efficiency Programme, including our new in-house Water Efficiency Audit service.
This is a varied role at the heart of the programme, providing comprehensive administrative, coordination and operational support across a range of water efficiency activities. You will help keep customer audits, engagement campaigns,eventsand wider demand reduction initiatives organised, on track and delivering a positive experience for customers and colleagues.
Working closely with Water Efficiency Field Engineers, Customer Engagement Officers, the Water Efficiency Field Performance Manager and the wider team, you will coordinate appointments and field activity,maintainaccurateprogramme and customer records,monitorwork queues and support performance reporting. You will alsoassistwith customer communications, meeting administration, purchase orders, invoices, budgettrackingand the coordination of materials whererequired.
The role supports the whole Water Efficiency Programme, giving you exposure to a broad mix of projects and stakeholders. You will play an important part inestablishingefficient ways of working for a growing team,identifyingopportunities to improveprocessesand helping the programme achieve its customer, operational and regulatoryobjectives.
About You
We are looking for an enthusiastic and highly organised coordinator who enjoys variety and takes pride in keeping people, information and activities running smoothly. You may come from an administration, coordination, customerserviceor business support background, and you will be confident managing several priorities whilemaintainingstrong attention to detail.
You will have excellent communication and customer service skills, with the confidence to act as a first point of contact for customer enquiries, liaise with colleagues across the business and follow actions through to completion. You will be comfortable working independentl...
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