At a Glance
- Tasks: Lead workforce planning and optimise processes for Heathrow's workforce management.
- Company: Join a dynamic team at Heathrow, a leader in aviation.
- Benefits: Competitive salary, flexible working, and opportunities for professional growth.
- Other info: Fast-paced environment with opportunities to learn and innovate.
- Why this job: Make a real impact on workforce strategy and organisational change.
- Qualifications: Strong Excel skills, data analysis experience, and excellent communication abilities.
The predicted salary is between 55000 - 65000 € per year.
The Workforce Management Lead is part of a small team that will manage and help optimise Heathrow’s end-to-end workforce planning controls and governance, providing an ongoing accurate view of its workforce and capabilities, informing strategic workforce decisions. It has a significant day-to-day element, running and maintaining our workforce planning controls, and the role plays a key part in supporting the implementation of large-scale people change and OD/OE programmes, as well as in embedding new technologies and automation, bringing best practice into how Heathrow performs this key OE function. By having a tight grip on our workforce and organisational analytics, the business is better able to make strategic workforce planning decisions that help Heathrow achieve its business vision.
Responsibilities
- Own and evolve workforce planning controls and governance to maintain a real-time, accurate view of Heathrow’s organisation.
- Maintain and continuously update the organisation baseline, working with HRBPs, Reward and Data teams to ensure data accuracy (incl. contingent labour and temporary roles).
- Facilitate role change governance processes, ensuring high-quality information supports effective decision‑making.
- Deliver workforce planning input into the Business Planning process, including timelines, governance, reporting and alignment with Finance.
- Ensure alignment between HR data, the organisation baseline and people cost models in partnership with Finance.
- Drive continuous improvement, simplification and systematisation of workforce planning tools, processes and reporting, incorporating external best practice and trends.
- Provide data‑led insights and analysis to identify workforce trends and inform strategic workforce planning.
- Support delivery of organisation design, effectiveness and large‑scale people change programmes.
Qualifications
- Proven strong Excel and data skills, and some experience of (or ability to learn) data visualisation tools such as Power BI.
- Personal flexibility, agility and resilience to adapt to changing organisational needs.
- Strong collaboration and communication skills and the ability to build relationships across the business, an ability to challenge appropriately and to be able to hold others to account.
- Excellent data skills and an analytical mindset, with the ability to interpret and present data in an engaging and meaningful way to various stakeholders including Directors.
- Self‑starting and a problem solver who can identify and develop opportunities to improve ways of working and actively seeks learning and knowledge to help develop both personal and organisational knowledge.
- Extremely well organised with excellent time management skills and the ability to manage multiple priorities and meet deadlines in a fast‑paced environment.
- Have an aptitude to be able to understand and learn new specialist workforce management tools.
Workforce Management Lead employer: hackajob
Heathrow Airport is an exceptional employer, offering a dynamic work environment where innovation and collaboration thrive. As a Workforce Management Lead, you will play a pivotal role in shaping strategic workforce decisions while benefiting from a culture that prioritises employee growth and development. With access to cutting-edge technologies and a commitment to continuous improvement, you'll find meaningful opportunities to enhance your skills and contribute to the airport's vision.
StudySmarter Expert Advice🤫
We think this is how you could land Workforce Management Lead
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at Heathrow. Building relationships can give us insider info and might just land you an interview.
✨Tip Number 2
Prepare for those interviews! Research Heathrow’s workforce management strategies and think about how your skills can contribute. We want to show them that we’re not just a good fit, but the perfect fit for their team.
✨Tip Number 3
Show off your data skills! Be ready to discuss your experience with Excel and any data visualisation tools. We need to demonstrate our analytical mindset and how we can provide valuable insights to support strategic decisions.
✨Tip Number 4
Don’t forget to follow up! After an interview, send a quick thank-you note. It shows our enthusiasm and keeps us on their radar. Plus, it’s a great chance to reiterate why we’re the right choice for the Workforce Management Lead role.
We think you need these skills to ace Workforce Management Lead
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Workforce Management Lead role. Highlight your experience with workforce planning controls, data analysis, and any relevant tools like Excel or Power BI. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about workforce management and how you can contribute to our team at Heathrow. Be sure to mention specific examples of your past experiences that relate to the job description.
Show Off Your Data Skills:Since this role involves a lot of data analysis, make sure to showcase your strong Excel skills and any experience with data visualisation tools. We love seeing how you can interpret and present data in a way that makes sense to various stakeholders.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at hackajob
✨Know Your Numbers
As a Workforce Management Lead, you'll need to demonstrate strong Excel and data skills. Brush up on your Excel functions and be ready to discuss how you've used data to inform strategic decisions in the past. If you have experience with data visualisation tools like Power BI, make sure to highlight that too!
✨Showcase Your Collaboration Skills
This role requires strong collaboration and communication skills. Prepare examples of how you've built relationships across teams and challenged processes effectively. Think about times when you’ve worked with HRBPs or Finance to ensure data accuracy and how that impacted decision-making.
✨Emphasise Your Problem-Solving Abilities
Be ready to discuss specific challenges you've faced in workforce planning and how you approached solving them. Highlight your self-starting attitude and any initiatives you've taken to improve processes or tools. This will show your potential employer that you're proactive and adaptable.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your ability to manage multiple priorities and meet deadlines. Think of examples from your past where you successfully juggled various tasks in a fast-paced environment. This will help demonstrate your organisational skills and resilience.
