Apply below after reading through all the details and supporting information regarding this job opportunity.
hackajob is partnering directly with Lendable to hire for this role.
About Lendable
Lendable is on a mission to build the world's best technology to help people get credit and save money.We're building one of the worlds leading fintech companies and are off to a strong start:
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One of the UKs newest unicorns with a team of just over 700 people
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Among the fastest-growing tech companies in the UK
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Profitable since 2017
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Backed by top investors including Balderton Capital and Goldman Sachs
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Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot)
So far, weve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance . We get money into our customers hands in minutes instead of days.
Were growing fast, and theres a lot more to do: were going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.
Join us if you want to
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Take ownership across a broad remit. You are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1
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Work in small teams of exceptional people, who are relentlessly resourceful to solve problems and find smarter solutions than the status quo
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Build the best technology in-house , using new data sources, machine learning and AI to make machines do the heavy lifting
About the role
As we grow, were looking for a Complaints Officer to help us investigate and resolve our more complex customer interactions. As an excellent communicator, you will quickly build relationships with customers and other departments across Lendable to understand customer friction points and come to fair and objective decisions. xwwtmva
Your teams objectives
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Lendable aims to resolve all complaints promptly, ensuring that they are investigated diligently and fairly for customers. Lendable is committed to providing excellent customer service and ensuring that it
Please click on the apply button to read the full job description
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