Client Solutions Engineer - FreeWheel in Whitehall

Client Solutions Engineer - FreeWheel in Whitehall

Whitehall Full-Time 63000 - 77000 £ / year (est.) On-site
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At a Glance

  • Tasks: Bring technology to life by solving complex client challenges and enhancing product usage.
  • Company: Join FreeWheel, a global leader in media and technology with a collaborative spirit.
  • Benefits: Enjoy competitive pay, flexible work options, and opportunities for professional growth.
  • Other info: Be part of a dynamic team with a focus on building lasting client relationships.
  • Why this job: Make a real impact by working on innovative solutions for top-tier clients.
  • Qualifications: Experience in technical problem-solving and strong communication skills are essential.

The predicted salary is between 63000 - 77000 £ per year.

If you would like to know a bit more about this opportunity, or are considering applying, then please read the following job information. Our client is a global media and technology company. FreeWheel, our client company, provides comprehensive ad platforms for publishers, advertisers, and media buyers. Powered by premium video content, robust data, and advanced technology, we're making it easier for buyers and sellers to transact across all screens, data types, and sales channels. As a global company, we have offices in nine countries and can insert advertisements around the world.

We seek an experienced, passionate, and highly motivated Client Solutions Engineer based in London to bring our technology to life each day, establishing and exemplifying best practices in product activation. Acting as a key technical expert in the execution of FreeWheel's, and our clients', most strategically important implementations, Solution Engineers are a key part of the Global Client Services organization tasked with illuminating client usage in support of improving FreeWheel's offerings. Because of the broad purview, this team must communicate with customers and partners frequently, finding clever solutions to complex problems. Solutions Engineers are expected to draw upon their experience and creativity to ensure the success of FreeWheel's most demanding client initiatives, often addressing requirements which have never before been asked of FreeWheel by our customers and sales prospects.

As the hub of configuration design and product usage, this position is also tasked with developing and sharing best practices across FreeWheel and providing support to Client Services, standardizing proven solutions for the improvement of team performance, and acting as a trusted expert both internally and externally. FreeWheel's Global Client Services philosophy is based on establishing long-standing client relationships formulated foremost on trust. As such, other key elements and duties of a successful Solutions Engineer include:

  • Develop and document business and technical solutions for client project execution.
  • Execute standard feature enablement and client onboardings.
  • Assist in complex implementations, and clarify appropriate resolution paths for new or unclear use cases working with Senior and Lead SEs.
  • Provide timely, technical support and problem resolution for escalated field service questions from support team.
  • Act as primary liaison between the client, account team, engineering and product management teams, providing guidance and feedback on product usage and gaps or needs.
  • Provide advice to Marketing, Product Marketing and Revenue Development on “story”, materials, and product features.
  • Provide primary technical expertise in FreeWheel's most highly strategic pre-sales efforts in case a prospect needs deep technical insight into FreeWheel's technology.

Client Solutions Engineer - FreeWheel in Whitehall employer: Hackajob

Joining Google as a Security Platform Engineer in the UK Public Sector means becoming part of a dynamic and innovative team dedicated to delivering secure private cloud services for critical customers. With a strong emphasis on employee growth, you will have access to cutting-edge technology and collaborative opportunities that foster professional development. The inclusive work culture at Google encourages creativity and teamwork, making it an exceptional employer for those seeking meaningful and impactful work in a supportive environment.

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Contact Details:

Hackajob Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Client Solutions Engineer - FreeWheel in Whitehall

✨Join Local Tech Meetups

Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at Hackajob or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!

✨Contribute to Open Source Projects

Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to Hackajob.

✨Tap into Online Developer Communities

Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like Hackajob.

✨Explore Job Boards Specifically for Tech Roles

Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like Hackajob that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!

We think you need these skills to ace Client Solutions Engineer - FreeWheel in Whitehall

Technical Expertise
Client Relationship Management
Problem Resolution
Configuration Design
Product Activation
Business Solution Development
Communication Skills

Some tips for your application 🫡

Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.

Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Hackajob.

Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Hackajob and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!

Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!

How to prepare for a job interview at Hackajob

✨Brush Up on Your Coding Skills

For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.

✨Know Your Tools and Frameworks

Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Hackajob uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.

✨Showcase Your Projects

Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.

✨Prepare for Behavioural Questions

While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.