Product Manager - Customer Fulfilment Automation in Welwyn Garden City
Product Manager - Customer Fulfilment Automation

Product Manager - Customer Fulfilment Automation in Welwyn Garden City

Welwyn Garden City Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead product innovation in customer fulfilment automation at Tesco.
  • Company: Join Tesco, a leader in digital retail with a commitment to sustainability.
  • Benefits: Enjoy competitive salary, annual bonuses, generous holiday, and private medical insurance.
  • Why this job: Make a real impact on how millions shop while driving cutting-edge automation solutions.
  • Qualifications: Experience in product management, user research, and agile methodologies required.
  • Other info: Flexible working patterns and a culture that celebrates diversity and inclusion.

The predicted salary is between 36000 - 60000 £ per year.

hackajob is collaborating with Tesco to connect them with exceptional tech professionals for this role.

As a Product Manager in Customer Fulfilment Automation at Tesco, you’ll play a pivotal role in shaping the future of online retail by driving the development of industry-leading automation solutions across our fulfilment sites. This is your chance to lead innovation at scale, transforming how millions of customers shop with Tesco while positioning us as a frontrunner in the digital retail space. Working at the intersection of technology, operations, and customer experience, you’ll champion product strategy, collaborate with diverse stakeholders, and deliver solutions that optimise processes, reduce costs, and elevate satisfaction — making a tangible impact on both Tesco and the wider retail landscape.

What Is In It For You

  • Annual bonus scheme of up to 20% of base salary
  • Holiday starting at 25 days plus a personal day (plus Bank holidays)
  • Private medical insurance
  • 26 weeks maternity and adoption leave (after 1 year’s service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6 weeks fully paid paternity leave
  • Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing

You will be responsible for

  • Lead product discovery and define product capabilities.
  • Prioritise features and tasks; manage a SCRUM team backlog.
  • Evaluate markets and potential product solutions.
  • Support junior team members and foster strong collaboration.
  • Ensure products meet high standards of resiliency, security, reliability, and observability.
  • Use tools such as JIRA, MIRO, Confluence, and Aha for backlog management, discovery, and strategy.

You will need

  • Strong understanding of product management best practices and methodologies.
  • Proven track record managing complex products delivering significant value.
  • Experience with user research, design thinking, and data-driven decision-making.
  • Skilled in backlog prioritisation, dependency management, and insight generation.
  • Broad understanding of technologies relevant to product management.
  • Knowledge of software development processes and agile methodologies.
  • Experience conducting market research and using insights for strategic direction.
  • Ability to work with both quantitative and qualitative data.
  • Knowledge of the full product management lifecycle and creating/updating product roadmaps.
  • Understanding of business drivers, metrics, and commercial decision-making.
  • Ability to coach colleagues to adopt a product mindset and make value‑centric decisions.

About Us

Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving our customers, communities and planet a little better every day’. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet. We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We’re committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We’re proud to have been accredited Disability Confident Leader and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here. We’re a big business and we can offer a range of diverse full‑time & part‑time working patterns across our many business areas, which means that we can find something that works for you. We work in a more blended pattern – combining office and remote working. Our offices will continue to be where we connect, collaborate and innovate. If you are applying internally, please speak to the Hiring Manager about how this can work for you – Everyone is welcome at Tesco.

Product Manager - Customer Fulfilment Automation in Welwyn Garden City employer: hackajob

Tesco is an exceptional employer that champions innovation and inclusivity, offering a dynamic work environment where you can lead the future of online retail as a Product Manager in Customer Fulfilment Automation. With a strong focus on employee wellbeing, Tesco provides generous benefits including an annual bonus scheme, extensive holiday allowance, and comprehensive health support, all while fostering a culture that values diversity and personal growth. Join us to make a meaningful impact on millions of customers while enjoying flexible working patterns that suit your lifestyle.
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Contact Detail:

hackajob Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Product Manager - Customer Fulfilment Automation in Welwyn Garden City

✨Tip Number 1

Network like a pro! Reach out to current or former Tesco employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Product Manager role. Personal connections can give you insights that job descriptions just can't.

✨Tip Number 2

Prepare for the interview by diving deep into Tesco's values and recent innovations in customer fulfilment automation. Show us that you’re not just interested in the role, but that you genuinely care about how you can contribute to Tesco’s mission of serving customers better every day.

✨Tip Number 3

Practice your STAR technique for behavioural questions. Think of specific examples from your past experiences that showcase your product management skills, especially around collaboration and data-driven decision-making. We want to see how you’ve made an impact!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us that you’re serious about joining the Tesco team and ready to make a difference in the retail landscape.

We think you need these skills to ace Product Manager - Customer Fulfilment Automation in Welwyn Garden City

Product Management Best Practices
SCRUM Methodology
Backlog Management
User Research
Design Thinking
Data-Driven Decision-Making
Dependency Management
Market Research
Agile Methodologies
Product Lifecycle Management
Creating Product Roadmaps
Coaching and Mentoring
Collaboration Skills
Understanding of Business Metrics

Some tips for your application 🫡

Show Your Passion for Product Management: When you're writing your application, let your enthusiasm for product management shine through! Share specific examples of how you've driven product strategy and innovation in the past. We want to see that you’re not just ticking boxes but genuinely excited about shaping the future of online retail.

Tailor Your Application: Make sure to customise your application to highlight your experience with customer fulfilment automation. Use keywords from the job description to demonstrate that you understand what we’re looking for. This shows us that you’ve done your homework and are serious about joining our team!

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and long-winded explanations. Focus on your key achievements and how they relate to the role. Remember, less is often more when it comes to written applications!

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved. We can’t wait to hear from you!

How to prepare for a job interview at hackajob

✨Know Your Product Management Basics

Make sure you brush up on product management best practices and methodologies. Be ready to discuss your experience with managing complex products and how you've delivered significant value in previous roles. This will show that you understand the core responsibilities of the position.

✨Showcase Your Data-Driven Decision Making

Prepare examples of how you've used both quantitative and qualitative data to inform your product strategies. Tesco values insight generation, so be ready to explain how your decisions have been shaped by user research and market evaluations.

✨Familiarise Yourself with Agile Methodologies

Since you'll be working with SCRUM teams, it's crucial to demonstrate your understanding of agile methodologies. Talk about your experience with backlog prioritisation and dependency management, and how these practices have led to successful product outcomes.

✨Emphasise Collaboration and Coaching Skills

Tesco is looking for someone who can foster strong collaboration within teams. Be prepared to discuss how you've supported junior team members and encouraged a product mindset among colleagues. Highlight any specific instances where your coaching made a difference.

Product Manager - Customer Fulfilment Automation in Welwyn Garden City
hackajob
Location: Welwyn Garden City

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