At a Glance
- Tasks: Analyse data to improve digital products and enhance customer experience.
- Company: Join a leading supermarket and tech company with a focus on innovation.
- Benefits: Enjoy a competitive salary, annual bonus, 25+ days holiday, and private medical insurance.
- Other info: Flexible working options and a commitment to inclusivity and career growth.
- Why this job: Make a real impact by optimising customer experiences using big data.
- Qualifications: Experience in data analysis, SQL proficiency, and strong communication skills required.
The predicted salary is between 35000 - 45000 £ per year.
About The Role
The successful applicant will join the Analytics and Optimisation team within the Technology Product department that oversees the market‑leading online groceries, new Marketplace, Clubcard, and digital in‑store propositions.
The team provides insight and learning to the wider Product, Trading and UX teams to drive decision making, and is looking to advance its optimisation practices to develop a best‑in‑class testing programme.
- What Is In It For You
- Annual bonus scheme of up to 20% of base salary.
- Holiday starting at 25 days plus a personal day (plus Bank holidays).
- Private medical insurance.
- 26 weeks maternity and adoption leave (12 months service required at the qualifying date) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, and 6 weeks fully paid paternity leave.
- Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing.
- This information is a shortened summary; refer to our policies for full details.
Responsibilities
- Analyse test results within the Loyalty & Support product spaces in a simple and engaging way with actionable recommendations to improve our digital products and the customer experience.
- Analyse customer behaviour by leveraging big data from multiple sources and working closely with the UX research team to identify opportunities for improving the customer experience.
- Ensure the reliability of our test results by applying appropriate statistical testing methods to our test data.
- Continuously evaluate the process for AB test analysis and explore opportunities to enhance our ways of working.
- Explore ways to automate existing analysis processes to speed decision making and better support the needs of the Optimisation Managers and stakeholders.
- Work collaboratively with the Analytics Capabilities team to ensure appropriate tracking and measurement are in place.
- Share and present test results and insights clearly to a range of audiences including Product, UX, and Engineering teams.
- Work with the finance team to deliver accurate and representative financial benefit forecasts.
- Provide mentoring and guidance to the Associate Optimisation Analysts.
- You will need
- Experience manipulating and analysing data from multiple sources using big data, business intelligence and data visualisation tools.
- Excellent verbal and written communication skills – you must be able to articulate complex concepts to a diverse audience.
- Data‑driven mindset with strong analytical and problem‑solving skills; able to translate data into actionable insights to further improve the digital experience for our customers.
- Working effectively with multidisciplinary teams and understanding how to contribute to all phases of the product development lifecycle.
- Knowledge of AB testing methodology and/or an understanding of the value of optimisation.
- Proficient in SQL.
- In Addition, This Experience Is Desirable
- Experience working with Adobe Analytics.
- Experience working with Tableau.
- Experience working with AB testing tools.
About Us
You might know us as a supermarket, a technology company or even for our award‑winning mobile network.
Truth is, we’re all of those things, and much more.
Our colleagues work with one goal in mind: helping to make every day a little better for our customers, colleagues and communities all over the world.
No two customers are the same, neither are our colleagues.
At Tesco, we champion a balance that lets you thrive both in and out of work.
Spend 60% of your week collaborating with colleagues at our office locations or local sites and the rest remotely.
Whether you’re just kicking off your career, juggling passions, or navigating big life events, we’re here to support you.
We always welcome a conversation about flexible working, so talk to us throughout your application about how we can support.
We’re proud to be an accredited Disability Confident Leader, where everyone’s welcome.
That’s why we commit to providing a fully inclusive and accessible recruitment process.
If you need support with your application, click here for more information.
And if you’re interested in joining our team but don’t tick every box, don’t let that hold you back from applying.
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Optimisation Analyst in Welwyn Garden City employer: hackajob
At hackajob, we pride ourselves on being an exceptional employer that fosters a culture of innovation and inclusivity. Our diverse team thrives in a high-performance environment where your contributions directly impact our multi-asset platform's success. With ample opportunities for professional growth and a commitment to employee development, joining us means being part of a forward-thinking company that values your expertise and ambition.
