At a Glance
- Tasks: Provide top-tier support for complex network issues and optimise network performance.
- Company: Join a leading tech firm focused on innovative networking solutions.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Dynamic work environment with excellent career advancement potential.
- Why this job: Be at the forefront of cutting-edge networking technology and make a real difference.
- Qualifications: Experience in Tier 3 network support and strong knowledge of networking technologies.
The predicted salary is between 55000 - 70000 € per year.
Responsibilities:
- Provide Tier 3 technical support for complex network issues affecting live production systems, training platforms, and business services.
- Act as the highest level of escalation for network-related incidents and service outages.
- Diagnose and resolve advanced networking issues across cloud, on-premise, and hybrid infrastructure environments.
- Support incident, problem, and change management processes in accordance with ITIL service management practices.
- Lead root cause analysis and remediation activities for major network incidents.
- Maintain and optimise network performance, reliability, and availability across operational environments.
- Support network configuration, upgrades, patching, and vulnerability remediation activities.
- Work closely with infrastructure, cloud, and platform engineering teams to support system deployments and network integrations.
- Monitor network performance and security using monitoring, logging, and observability tools.
- Maintain accurate network documentation including topology diagrams, configuration records, and operational procedures.
Essential Skills and Experience:
- Proven experience providing Tier 3 network support within complex enterprise or operational environments.
- Strong expertise in networking technologies including routing, switching, firewalling, VPNs, and network security.
- Experience supporting cloud networking environments (e.g. Azure Virtual Networks, AWS VPCs).
- Knowledge of deployable satellite internet constellations (e.g. Starlink) or similar technologies.
- Knowledge of 4/5G network solutions and technologies.
- Experience diagnosing and resolving complex network issues across distributed or hybrid environments.
- Experience supporting container networking and service connectivity within platforms such as Kubernetes, Docker or OpenShift.
- Experience performing root cause analysis and leading resolution of major incidents.
- Familiarity with ITIL service management practices including incident, problem, and change management.
- Experience with network monitoring and observability tools (e.g. SolarWinds).
- Strong understanding of network security practices including segmentation, firewall rules, and secure connectivity.
- Relevant networking certification (e.g. CCNP or equivalent experience).
Networks Solution Engineer in Warminster employer: hackajob
As a Networks Solution Engineer, you will thrive in a dynamic and innovative environment that prioritises employee growth and development. Our company offers competitive benefits, a collaborative work culture, and opportunities to work with cutting-edge technologies in a supportive team setting. Located in a vibrant area, we encourage a healthy work-life balance and provide resources for continuous learning, making us an excellent employer for those seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land Networks Solution Engineer in Warminster
✨Tip Number 1
Network your way to success! Reach out to professionals in the industry, attend networking events, and join online forums. The more connections you make, the better your chances of landing that Networks Solution Engineer role.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your projects and achievements in network engineering. This gives potential employers a tangible look at what you can do beyond just your CV.
✨Tip Number 3
Prepare for interviews like a pro! Research common interview questions for Tier 3 network support roles and practice your responses. Be ready to discuss your experience with cloud environments and troubleshooting complex issues.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Networks Solution Engineer in Warminster
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with Tier 3 network support and the specific technologies mentioned in the job description. We want to see how your skills align with what we're looking for, so don’t be shy about showcasing your expertise!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about networking and how your background makes you a perfect fit for the Networks Solution Engineer role. We love hearing personal stories that connect your experience to our mission.
Showcase Problem-Solving Skills:Since this role involves diagnosing complex network issues, include examples of how you've tackled similar challenges in the past. We’re keen on seeing your thought process and how you approach problem-solving in real-world scenarios.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about StudySmarter and what we stand for!
How to prepare for a job interview at hackajob
✨Know Your Networking Stuff
Make sure you brush up on your networking technologies, especially routing, switching, and security. Be ready to discuss your hands-on experience with cloud environments like Azure and AWS, as well as any knowledge of satellite internet technologies. This will show that you're not just familiar with the theory but can apply it in real-world scenarios.
✨Prepare for Technical Scenarios
Expect to tackle some technical questions or scenarios during the interview. Think about complex network issues you've resolved in the past and be prepared to walk through your thought process. Highlight your experience with root cause analysis and how you led the resolution of major incidents.
✨Familiarise Yourself with ITIL Practices
Since the role involves incident, problem, and change management, it’s crucial to understand ITIL practices. Brush up on how these processes work and be ready to discuss how you've applied them in previous roles. This will demonstrate your ability to fit into their service management framework.
✨Show Your Team Spirit
Collaboration is key in this role, so be prepared to talk about how you've worked with infrastructure, cloud, and platform engineering teams in the past. Share examples of successful projects where teamwork made a difference, and highlight your communication skills to show you can effectively liaise with different departments.
