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- Tasks: Conduct user research to enhance customer experiences for top brands like Virgin Media and O2.
- Company: Join hackajob's innovative Digital team in vibrant Paddington, London.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on impactful insights and career advancement.
- Why this job: Make a real difference by shaping user experiences on high-traffic websites and apps.
- Qualifications: 3+ years in user research with strong qualitative and quantitative skills.
The predicted salary is between 40000 - 50000 £ per year.
hackajob is seeking a UX Researcher to join their Digital team in Paddington, London. In this role, you will deliver impactful user research for high-transactional websites such as Virgin Media and O2. You will manage user research projects, providing insights that drive exceptional customer experiences across web and app platforms.
Candidates should possess over 3 years of experience in user research with strong skills in qualitative and quantitative methods, as well as communication and collaboration abilities.
UX Researcher — Drive customer insights for web & app employer: hackajob
Contact Detail:
hackajob Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land UX Researcher — Drive customer insights for web & app
✨Tip Number 1
Network like a pro! Reach out to professionals in the UX field on LinkedIn or at local meetups. We can’t stress enough how valuable personal connections can be in landing that dream job.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your best user research projects. We recommend including case studies that showcase your qualitative and quantitative methods, as well as the impact of your insights.
✨Tip Number 3
Prepare for interviews by practising common UX research questions. We suggest doing mock interviews with friends or using online platforms to get comfortable discussing your experience and methodologies.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace UX Researcher — Drive customer insights for web & app
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your user research projects and any work with high-transactional websites to show us you’re a perfect fit!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about UX research and how your background aligns with our needs. Share specific examples of your qualitative and quantitative methods to grab our attention!
Showcase Your Communication Skills: Since collaboration is key in this role, make sure to demonstrate your communication abilities in your application. Whether it’s through your writing style or by mentioning teamwork experiences, let us see how you connect with others.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any updates from us!
How to prepare for a job interview at hackajob
✨Know Your Research Methods
Make sure you brush up on both qualitative and quantitative research methods. Be ready to discuss how you've applied these techniques in past projects, especially in high-transactional environments like those mentioned in the job description.
✨Showcase Your Communication Skills
As a UX Researcher, you'll need to communicate insights effectively. Prepare examples of how you've presented findings to stakeholders or collaborated with teams. This will demonstrate your ability to drive exceptional customer experiences.
✨Familiarise Yourself with the Companies
Research Virgin Media and O2, focusing on their user experience strategies. Understanding their platforms will help you tailor your responses and show that you're genuinely interested in contributing to their success.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about challenges you've faced in previous research projects and how you overcame them. This will highlight your experience and adaptability in managing user research projects.