At a Glance
- Tasks: Design user-centred digital products and services for government and private sector clients.
- Company: Join Solirius Reply, a dynamic consultancy with a collaborative culture.
- Benefits: Enjoy competitive salary, private healthcare, flexible working, and generous leave.
- Other info: Opportunities for career growth and diverse project involvement await you.
- Why this job: Make a real impact by creating accessible and intuitive user experiences.
- Qualifications: Experience in user-centred design and strong communication skills required.
The predicted salary is between 36000 - 60000 £ per year.
hackajob is collaborating with Solirius Reply to connect them with exceptional tech professionals for this role.
Location: London/Remote
Contract/Perm: Perm
Start Date: ASAP
Clearances: Internal Background Check (DBS) / Eligible for Security Clearance
About Us
Solirius Reply, part of the Reply Group, delivers technical consultancy and application delivery to our clients in order to solve real world problems and allow our clients to respond to an ever-changing technical landscape. We partner closely with our clients, embedding our consultants into their businesses in order to provide a bespoke service, allowing us to truly understand our clients’ needs. It is this close collaboration with our clients that has enabled us to grow rapidly in recent years and will drive our ambitious future growth plans. We currently have over 300 consultants working with a variety of key clients from both the public and private sectors such as the Ministry of Justice, Department for Education, FCDOS, UEFA, International Olympic Committee and Mercedes Benz; with plans to increase our client base further in the near future. We operate as a flat organisation and believe in trusting and supporting our team to operate independently. We pride ourselves on being specialists at what we do, making the most of our consultants’ expertise in their fields in order to provide a best-in-class service to our clients. All our consultants have the opportunity to work on a range of different projects, providing a broad range of knowledge on which to develop their careers and progress in the direction they choose.
The role
We’re looking for a UX consultant to join our multidisciplinary team designing and delivering innovative, user-centred digital products and public services for Government and Private Sector clients. You’ll be a great listener and communicator with a creative, structured, and logical approach to understanding problems and designing inclusive, human-centred experiences. We’re specifically looking for a pragmatic team player with an appreciation of both business and user needs, who is keen to develop their ‘T-shaped’ skills and is not afraid to take on new challenges.
Skills and Experience Required
- User-centred design and ways of working
- Experience designing content and interactions for UK Government or public sector digital services, working to the Government Service Standard, and WCAG
- Ability to design simple, usable, accessible services that meet user needs, policy intent, and business objectives
- Demonstrable knowledge of GOV.UK content and design standards, including plain English and accessibility, ideally with experience of taking services through service assessments
- Experience working in agile, multidisciplinary teams with developers, researchers, product managers, and stakeholders on government projects and programmes across the phases of the delivery cycle (Discovery through to Beta/Live)
- Ability to facilitate workshops, co-design sessions, and usability testing
- Confidence influencing stakeholders using user needs and evidence
- Excellent written, verbal, and facilitation skills
- Strong understanding of technical and delivery constraints in government environments
- Ability to support teams in user-centred design and agile ways of working
Content design
- Proven experience writing, editing, and iterating user-centred content to meet identified user needs including pair-writing with colleagues and stakeholders
- Ability to devise, test, and refine different content formats (e.g. transactional content or UX microcopy, forms, GOV.UK guidance, notifications) across the whole user journey
- Experience iterating content based on user research findings, usability testing, analytics, and service data
- Ability to write plain English content that meets statutory, regulatory, or policy requirements while remaining usable and accessible to all users
Interaction design
- Experience designing intuitive, accessible interactions for digital services, using GOV.UK patterns
- Ability to create and iterate user flows, scenarios, wireframes, and interaction designs, informed by data and user insights
- Experience prototyping and testing solutions using paper, digital, and code-based prototypes, using Figma and the GOV.UK Prototype Kit
- Ability to test and refine designs for usability and accessibility across devices and platforms
Research and analysis
- Experience planning and conducting user research with internal and external users, selecting appropriate qualitative and quantitative methods
- Ability to analyse research findings and service data, and communicate clear, evidence-based insights to inform design decisions; ability to support iterative improvement through evidence and data-informed decision-making
- Experience working with stakeholders to define success metrics and evaluate the impact of services
Company development
- Contributes to the development of the Design practice and community
- Supports thought leadership, case studies, and insights showcasing expertise in both content and interaction design
- Mentors, coaches, supports and manages colleagues
- Contributes to client proposals and presentations to help win new projects
The ideal candidate will share our values and ways of working. As your career progresses, you can expect to work across all stages of the development lifecycle, from strategy to implementation, and take assignments across different sectors. This provides a broad base of experience for building an outstanding career. Candidates should be open to working in different locations for different clients. While most work is remote, candidates should be happy to meet in our London office and travel as client needs dictate.
Equality & Diversity
Solirius Reply is an equal opportunities employer. We are committed to creating a work environment that supports, celebrates, encourages, and respects all individuals and in which all processes are based on merit, competence and business needs. We do not discriminate on the basis of race, religion, gender, sexuality, age, disability, ethnicity, marital status or any other protected characteristics. Should you require further assistance or require any reasonable adjustments be put in place to better support your application process, please do not hesitate to raise this with us.
Benefits
- Competitive Salary
- Bonus Scheme
- Private Healthcare Insurance
- 25 Days Annual Leave + Bank Holidays
- Up to 10 days allocated for development training per year
- Enhanced Parental Leave
- Paid Fertility Leave (5 Days)
- Statutory & Contributory Pension
- EAP with Help@Hand
- Gym Membership Benefits
- Flexible Working
- Annual Away Days/Company Socials
UX Consultant employer: hackajob
Solirius Reply is an exceptional employer that fosters a collaborative and inclusive work culture, allowing UX Consultants to thrive in a dynamic environment. With a commitment to employee growth, you will have the opportunity to work on diverse projects across both public and private sectors, supported by competitive benefits such as private healthcare, generous annual leave, and flexible working arrangements. Join us in London or remotely, and be part of a team that values your expertise and encourages continuous development.
StudySmarter Expert Advice🤫
We think this is how you could land UX Consultant
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or attend industry meetups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common UX scenarios. Think about how you'd approach user-centred design challenges and be ready to share your thought process. This will show potential employers that you're not just a doer, but a thinker too!
✨Tip Number 3
Show off your portfolio! Make sure it highlights your best work and demonstrates your ability to create user-friendly designs. Tailor it to the role you're applying for, showcasing relevant projects that align with the company's needs.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace UX Consultant
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the UX Consultant role. Highlight your experience with user-centred design and any relevant projects you've worked on, especially those involving government or public sector services.
Showcase Your Skills:Don’t just list your skills; demonstrate them! Use specific examples of how you've applied your knowledge in content design, interaction design, and user research. This will help us see how you can contribute to our team.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use plain English to communicate your ideas effectively, as this aligns with our values and the standards we uphold in our work.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at hackajob
✨Know Your User-Centred Design
Make sure you brush up on user-centred design principles before the interview. Be ready to discuss how you've applied these in past projects, especially in government or public sector contexts. Highlight your experience with the Government Service Standard and WCAG compliance.
✨Showcase Your Collaboration Skills
Since this role involves working in agile, multidisciplinary teams, be prepared to share examples of how you've collaborated with developers, researchers, and stakeholders. Talk about specific workshops or co-design sessions you've facilitated and how they contributed to successful outcomes.
✨Demonstrate Your Content Design Expertise
Bring examples of your content design work, particularly any user-centred content you've created for digital services. Discuss how you've iterated content based on user research and usability testing, and be ready to explain your approach to writing in plain English.
✨Prepare for Evidence-Based Discussions
Be ready to discuss how you've used data and user insights to inform your design decisions. Think of specific metrics you've defined with stakeholders and how you've evaluated the impact of your services. This will show your analytical skills and commitment to continuous improvement.
