Join us as a Corporate FX Sales Specialist, where you will build client relationships, deliver FX market insight, and support growth in market share across the North of England. You will engage with senior stakeholders, provide FX training, and work with Coverage teams to identify opportunities to improve client retention and wallet share. This role offers exposure to a varied client base while developing expertise in FX markets and sales strategy.
Operating within a fast-paced and collaborative environment, you will manage the end-to-end sales process from initial engagement through to post‑sale support, ensuring a consistent client experience. You will analyse client trading patterns to identify opportunities, negotiate FX pricing in line with internal frameworks, and maintain awareness of competitor activity. Alongside your client responsibilities, you will maintain a focus on risk and controls, ensuring all activity meets FCA and PRA regulatory requirements. The role requires regular travel across the North of England.
Responsibilities
- Identification of potential customers, analysing their needs and preferences, and staying abreast of emerging market trends and competitor strategies.
- Creation of detailed profiles for target customer segments, outlining their demographics, financial habits, and pain points to tailor sales approaches and product recommendations.
- Relationship management of potential and existing customer relations through the execution of high‑quality customer support, by responding to queries and resolving issues, gaining their customer trust, and understanding their financial goals and challenges.
- Understanding of the features, benefits, risks, and compliance requirements of various banking products and services offered. Understanding of the key features, benefits, risks, enhancements, and regulatory requirements of new and existing banking products, and communicate insights clearly to potential customers to address their financial needs.
- Development of compelling sales pitches and proposals that showcase the value proposition of the bank's offerings to convert leads into customers, and negotiation of terms that are beneficial for both the client and the bank.
- Collection and analysis of customer feedback on various products, services, and overall experience, to support the development of reports that communicate key findings to relevant stakeholders, to inform product development and sales strategies.
- Monitoring of lead conversion rates, customer acquisition costs, and other relevant metrics to assess sales performance and identify areas for improvement.
Required Skills
- Experience or knowledge of Foreign Exchange within a sales environment
- Experience managing a customer portfolio and delivering commercial outcomes
- Numerical and financial literacy, with the ability to interpret client data and trading activity
- Experience using internal MI systems
Desirable Skills
- Knowledge of FX products, dealing channels and trading activity
- Experience negotiating pricing within a structured framework
- Understanding of regulatory requirements within financial services
- Experience working with coverage or relationship teams
This role is deemed as a Certified role under the PRA & UK Financial Conduct Authority - Individual Accountabilities Regulations and may require the role holder to hold mandatory regulatory qualifications or the minimum qualifications to meet internal company benchmarks.
This role is based in London.
Transactional FX Sales ICB - UK employer: hackajob
At hackajob, we pride ourselves on being an exceptional employer that fosters a culture of innovation and inclusivity. Our diverse team thrives in a high-performance environment where your contributions directly impact our multi-asset platform's success. With ample opportunities for professional growth and a commitment to employee development, joining us means being part of a forward-thinking company that values your expertise and ambition.
