Staff Product Designer - FinCrime

hackajob is collaborating with Wise to connect them with exceptional professionals for this role. Wise is a global technology company, building the best way to move and manage the world’s money. Wise focuses on helping people and businesses send money abroad, spend internationally, or make and receive international payments. The mission is to build an open, fair, and human financial system so money moves without borders.

We’re looking for a talented Product Designer to join our FinCrime team in London or Budapest, focusing on keeping customer money safe by identifying and mitigating risks related to the movement of funds. Your work will contribute to Wise’s global mission to enable a money system that works for everyone, everywhere.

Your Mission

You will join the FinCrime team and help design and enhance products for Wise’s diverse global customers and operations agents, with a focus on transactions and funds movement. FinCrime agents identify suspicious transactions, combat cybercrime, and ensure Wise’s security. You will collaborate with product teams to transform complex workflows into intuitive mobile and web experiences, making the investigation process as seamless as possible for customers. This role offers an end-to-end design opportunity across Personal and Business products, contributing to Wise’s growth and the mission of money without borders.

Responsibilities

• You will develop a deep understanding of Wise customers and their goals.
• You will engage with agents to build empathy and gain insight into the challenges they face when using internal products.
• You will leverage the full range of Product Design skills to discover, design, and deliver simple, crafted mobile and web experiences that both agents and customers love, while helping Wise reduce operational costs.
• You will play an influential role in your team, enhancing customer-centricity, creativity, and design quality.
• You will fully partner with your cross-functional team to define the roadmap and ensure team focus on the most impactful work for customers.

This Role Will Give You The Opportunity To

• Ship work you’re proud of.
• Craft experiences that are innovative, easy to use and clear.
• Own your impact. Product teams decide opportunities and define success metrics.
• Elevate product quality. Define what ‘good’ looks like and help teams deliver it.
• Be part of a positive change in the world by putting people and businesses in control of their money.

About You

• You have a portfolio of well-crafted, impactful work that solves real problems for real people.
• You have experience designing for mobile and web desktop surfaces, including customer experiences and internal tools.
• You default to prototyping when presenting your work.
• You understand that good design often requires identifying the right thing to build, using early concepts and prototypes to help build conviction.
• You have worked with design systems to produce beautiful and functional design that scales.
• You practice evidence-based design and can rationalise your decisions clearly and credibly, focusing on the customer and maintaining a strategic design practice.

Additional Information

For everyone, everywhere. We’re people building money without borders — without judgement or prejudice. We believe teams are strongest when they are diverse, equitable and inclusive. We’re proud to have a truly international team and celebrate our differences. Inclusive teams help us live our values and ensure every Wise employee feels respected, empowered to contribute to our mission and able to progress in their careers.

If you want to find out more about what it’s like to work at Wise, visit Wise.Jobs. Keep up to date with life at Wise by following us on LinkedIn and Instagram.