At a Glance
- Tasks: Lead operations and strategic finance initiatives to optimise technology services at HSBC.
- Company: Join HSBC, a global leader in banking and financial services.
- Benefits: Enjoy competitive pay, private healthcare, and tailored professional development.
- Other info: Collaborate with diverse teams and drive innovation in a fast-paced setting.
- Why this job: Make a real impact in a dynamic environment with vast career opportunities.
- Qualifications: Proven experience in operational performance and vendor management required.
The predicted salary is between 80000 - 100000 £ per year.
hackajob is collaborating with HSBC to connect them with exceptional professionals for this role. If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or an exciting new direction, we offer opportunities, support and rewards that will take you further. We’re one of the largest banking and financial services organisations in the world, with a network that covers more than 50 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people fulfil their hopes and realise their ambitions.
We’re currently seeking an experienced professional to join our team in the role of Senior Operations Manager, supporting the Chief Technology Office Infrastructure organisation (CTOi). CTOi manages technology services and infrastructure critical to HSBC employees and customers, including compute platforms, storage, databases, data centres, voice, video and data networks, infrastructure security, cloud-hosted infrastructure, and end-user services (including devices, collaboration and workspace technologies). The annual operating budget is approximately $2bn, with an overall workforce of circa 9k roles and around 600 vendors.
In this role, you will support the CTOi Operations Director by leading operations and strategic finance, workforce, vendor and optimisation initiatives. You will deliver measurable outcomes in cost reduction, simplification, consolidation and strategic delivery, working in close partnership with Technology, COO, Procurement, Finance, Architecture and Risk teams.
In This Role You Will:
- Develop business cases to support delivery of strategic objectives
- Define and execute long-term strategies for major vendors, commercial optimisation and infrastructure simplification
- Provide clear executive reporting, decision support and risk insight to enable timely sponsor and senior-leader decisions
- Lead optimisation planning and execution, ensuring alignment with CTO strategy, target architecture, and operational priorities
To be successful in this role you should meet the following requirements:
- Proven experience driving operational performance and commercial optimisation across finance, workforce and vendor management
- Experience managing complex and large vendor service arrangements, including T&M, managed services, hardware and software, with experience managing $50m+ contracts
- Strong stakeholder management and influencing skills, with ability to build effective partnerships across Technology, Procurement, Finance, Risk and Operations
- Ability to communicate complex technical and commercial topics clearly and concisely to all levels, including senior leadership
- Track record in technology vendor and/or operations management, ideally within financial services or a large multinational environment
- Strong commercial and financial acumen, including accounting fundamentals
- Highly analytical and outcome-focused, able to synthesise complex information and make data-driven decisions
- Demonstrated ability to manage operational risk and deliver under pressure in a fast-changing environment
As an HSBC employee in the UK, you’ll have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution. Opening up a world of opportunity.
Senior Operations Manager / Technology Operations Manager in Sheffield employer: hackajob
At hackajob, we pride ourselves on being an exceptional employer that fosters a culture of innovation and inclusivity. Our diverse team thrives in a high-performance environment where your contributions directly impact our multi-asset platform's success. With ample opportunities for professional growth and a commitment to employee development, joining us means being part of a forward-thinking company that values your expertise and ambition.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Operations Manager / Technology Operations Manager in Sheffield
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like hackajob. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Senior Operations Manager / Technology Operations Manager in Sheffield
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to hackajob.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on hackajob's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at hackajob
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with hackajob.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at hackajob will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former hackajob employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
