At a Glance
- Tasks: Lead and optimise Big Data platform services for reliability and performance.
- Company: Join HSBC, a leader in creating inclusive workplaces.
- Benefits: Competitive salary, diverse culture, and opportunities for career growth.
- Other info: Based in Sheffield, with a commitment to diversity and inclusion.
- Why this job: Make a real impact on data services while leading innovative teams.
- Qualifications: Senior tech leadership experience and strong problem-solving skills required.
The predicted salary is between 70000 - 90000 € per year.
As Head of Platform Services, you will lead the data platform services function within Data Operations, accountable for the reliability, stability, performance, evolution and cost-efficiency of core Big Data services including Hadoop, Kubernetes and S3-based storage. You will provide technical leadership on platform standards, security hardening, access controls, patching and upgrades, and resilience/DR, partnering with engineering and product teams to enable safe self‑service and efficient onboarding. The role partners closely with the Bank’s CTO Infrastructure teams, Architecture, Cyber Security, Engineering, and Operations to deliver resilient, scalable platforms that enable teams to build and run services safely and at pace.
Key Accountabilities
- Provide strategic leadership for Big Data platform capabilities (e.g., data lake, analytics enablement, data tooling).
- Provide automation through standard onboarding patterns, governed data access, and optimised workload performance and capacity controls.
- Establish an enterprise approach to open‑source consumption and contribution, including tooling, platform services and controls.
- Proactive management of Compute platforms, including capacity planning, performance, and optimisation across relevant environments (e.g., virtualised, containerised, cloud).
- Provide a secure, highly resilient, scalable, and high‑performing Data Storage Platform that enables teams to access data at scale while meeting risk, compliance, and resilience expectations.
- Build and run a platform engineering function focused on developer experience, reliability, and standardised delivery patterns.
- Engineer a messaging Platform to ingest and process continuous data flows in real time, empowering teams to efficiently ingest and transform data through defined tooling.
- Lead, coach, and develop multi‑disciplinary teams (engineering, SRE/operations, service management).
Skills & Experience
- Senior technology leadership experience owning enterprise platform services (data/compute/storage/messaging) in a regulated environment, and a proven track record of delivering complex technology solutions.
- Proven ability to build roadmaps, manage budgets and deliver measurable outcomes.
- Deep understanding of platform engineering, reliability, resilience engineering, observability and automation within a large‑scale enterprise environment.
- Strong understanding of cloud platforms, containerisation and microservices architecture.
- Experience with cloud/hybrid platforms, container orchestration and infrastructure‑as‑code.
- Knowledge of secure software supply chain and open‑source governance (licensing, SBOM, dependency controls).
- Familiarity with DevOps practices and cost optimisation at scale.
- Strong problem‑solving abilities and a strategic mindset.
- Degree in computer science, information technology or a related field is preferable.
This role is based in Sheffield, UK. Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces – no matter their gender, ethnicity, disability, religion, sexual orientation, socio‑economic background or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long‑term conditions or neurodivergent candidates who meet the minimum criteria for the role. If you have a need that requires accommodations or changes during the recruitment process, please contact the recruiter.
Head of Platform Services in Sheffield employer: hackajob
At HSBC, we pride ourselves on being an excellent employer, particularly for the Head of Platform Services role based in Sheffield. Our commitment to diversity and inclusion fosters a vibrant work culture where every voice is valued, and we offer robust employee growth opportunities through continuous learning and development. With a focus on innovation and collaboration, you will lead a talented team in delivering cutting-edge data platform services while enjoying the benefits of a supportive environment that prioritises your well-being and career advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Platform Services in Sheffield
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend meetups, and engage with relevant online communities. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal project that highlights your expertise in platform services, especially around Big Data technologies. This can really set you apart from other candidates when you’re chatting with potential employers.
✨Tip Number 3
Prepare for interviews by practising common questions related to platform engineering and data services. Think about how you can demonstrate your strategic mindset and problem-solving abilities through real-life examples from your past experiences.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications directly from candidates who are genuinely interested in joining us. Plus, it gives you a better chance to showcase your enthusiasm for the role.
We think you need these skills to ace Head of Platform Services in Sheffield
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Head of Platform Services. Highlight your experience with Big Data platforms, cloud technologies, and any leadership roles you've held. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about platform services and how your background makes you the perfect fit. Don’t forget to mention specific projects or achievements that relate to the job description.
Showcase Your Technical Skills:In your application, be sure to highlight your technical expertise in areas like Kubernetes, Hadoop, and data storage solutions. We’re looking for someone who can lead with confidence, so let us know how you’ve done this in the past!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at hackajob
✨Know Your Platforms Inside Out
Make sure you have a solid understanding of the core Big Data services mentioned in the job description, like Hadoop, Kubernetes, and S3-based storage. Brush up on their functionalities, benefits, and any recent updates or trends in these technologies. This will help you demonstrate your technical leadership capabilities during the interview.
✨Showcase Your Strategic Mindset
Prepare to discuss how you've previously built roadmaps and managed budgets for platform services. Think of specific examples where you delivered measurable outcomes. This will show that you not only understand the technical side but also the strategic importance of your role in driving business success.
✨Emphasise Collaboration Skills
Since this role involves partnering with various teams like Engineering and Cyber Security, be ready to share examples of how you've successfully collaborated across departments. Highlight your experience in leading multi-disciplinary teams and how you fostered a culture of inclusivity and innovation.
✨Prepare for Problem-Solving Scenarios
Expect to face questions that assess your problem-solving abilities. Prepare some scenarios where you tackled complex challenges related to platform reliability or performance optimisation. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly and effectively.
