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- Tasks: Lead complex custody programs, ensuring successful delivery and alignment with client expectations.
- Company: Join a leading financial services firm focused on innovation and client satisfaction.
- Benefits: Competitive salary, comprehensive benefits, and opportunities for professional growth.
- Other info: Dynamic work environment with a focus on strategic planning and execution.
- Why this job: Make a significant impact in the financial sector while collaborating with diverse teams.
- Qualifications: Experience in managing large-scale programs and strong understanding of custody products.
The predicted salary is between 100000 - 150000 ÂŁ per year.
The Custody Client Change Program Manager is accountable for the successful delivery of complex programs or multiple related projects within the custody domain. This role requires strategic oversight, governance, and coordination across multiple workstreams to ensure outcomes align with client expectations and organizational objectives. Acting as the central point of contact between clients and internal teams—including Business, Technology, Product, and Operations—the CCC Program Manager drives alignment, transparency, and disciplined execution throughout the program lifecycle.
Key Responsibilities
- Program Governance & Compliance
- Establish and maintain program governance frameworks, ensuring adherence to organizational standards and regulatory requirements.
- Maintain accurate program documentation and ensure readiness for internal and external audits.
- Strategic Planning & Delivery
- Define program objectives, scope, and success metrics.
- Develop integrated program plans, including timelines, dependencies, milestones, and critical paths.
- Oversee budgets, forecasts, and financial tracking across all projects within the program.
- Stakeholder Engagement
- Act as the primary liaison between clients and internal teams.
- Facilitate collaboration to define and validate business requirements, securing formal sign‑off and ensuring traceability.
- Provide clear, consistent communication across all stakeholder groups, including executive reporting.
- Execution & Change Management
- Drive day‑to‑day delivery across multiple projects, ensuring alignment with program goals.
- Coordinate cross‑functional teams to keep deliverables on track.
- Manage changes to scope, requirements, or timelines through established governance processes.
- Risk & Issue Management
- Identify, assess, and elevate risks and issues at the program level.
- Conduct risk assessments and implement mitigation strategies.
- Operational Readiness & Closure
- Ensure smooth transition to BAU and secure operational readiness sign‑off.
- Conduct program reviews against objectives and document lessons learned.
Skills & Experience
- Proven experience managing large‑scale programs or multiple complex projects in a cross‑functional environment.
- Strong business acumen.
- Strong understanding of custody products and financial services.
- Excellent strategic thinking, analytical, and problem‑solving skills.
- Exceptional communication and stakeholder management capabilities.
- Expertise in program governance, financial oversight, and risk management.
- Proficiency with program management tools and methodologies (e.g., Agile, PMI, or equivalent).
Senior Vice President, POM Product Management employer: hackajob
Contact Detail:
hackajob Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Vice President, POM Product Management
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know that can land you that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. We recommend practising common interview questions and tailoring your answers to highlight your experience in program management and stakeholder engagement. Show them you’re the perfect fit!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. We suggest mentioning something specific from your conversation to remind them why you’re the ideal candidate for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we often have exclusive roles listed there that you won’t find anywhere else.
We think you need these skills to ace Senior Vice President, POM Product Management
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Custody Client Change Program Manager. Highlight your experience in managing large-scale programs and your understanding of custody products. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your strategic planning and stakeholder engagement experience. Remember, we love a good story that showcases your skills!
Showcase Your Communication Skills: As a Program Manager, communication is key. In your application, demonstrate your ability to convey complex information clearly. Whether it's through your CV or cover letter, let us see how you engage with stakeholders and manage expectations.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about us and what we do!
How to prepare for a job interview at hackajob
✨Know Your Program Management Inside Out
Make sure you brush up on your program management skills, especially in the context of custody products and financial services. Be ready to discuss your experience with large-scale programmes and how you've successfully managed multiple complex projects.
✨Master Stakeholder Engagement
Prepare examples that showcase your ability to act as a liaison between clients and internal teams. Think about times when you facilitated collaboration or secured formal sign-off on business requirements, and be ready to share these stories.
✨Demonstrate Strategic Thinking
Be prepared to discuss how you define program objectives and success metrics. Highlight your strategic planning skills by sharing specific instances where you developed integrated program plans and managed budgets effectively.
✨Showcase Your Risk Management Expertise
Have a few examples ready that illustrate your approach to identifying and mitigating risks. Discuss how you've conducted risk assessments in past roles and the strategies you implemented to ensure smooth programme delivery.