At a Glance
- Tasks: Lead client experience initiatives and drive continuous improvements across the organisation.
- Company: Join a leading financial institution committed to excellence and integrity.
- Benefits: Attractive salary, comprehensive benefits, and opportunities for professional growth.
- Other info: Collaborative culture with a focus on personal and professional development.
- Why this job: Shape the future of client experience and make a real impact in a dynamic environment.
- Qualifications: Proven leadership skills and experience in client relationship management.
The predicted salary is between 60000 - 70000 £ per year.
Manage and maintain policies/processes; deliver continuous improvements and address breaches. Define roles and responsibilities, plan for the department’s future needs, counsel employees, and contribute to pay decisions.
Demonstrate the four LEAD behaviours: Listen and be authentic, Energise and inspire, Align across the enterprise, Develop others. Lead collaborative, multi‑year assignments and guide technical direction for specialists. Adopt and include outcomes of extensive research in problem‑solving processes.
Seek out, build, and maintain trusting relationships and partnerships with internal and external stakeholders. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.
Senior Vice President – Client Experience & Enablement employer: hackajob
Barclays is an exceptional employer that prioritises employee growth and development, offering a dynamic work culture where collaboration and innovation thrive. With a strong commitment to the Barclays Values and Mindset, employees are empowered to take initiative and drive meaningful change while enjoying comprehensive benefits and opportunities for advancement in a supportive environment.
