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- Tasks: Lead technical delivery and solve business challenges with innovative solutions.
- Company: Atos, a global leader in digital transformation and cybersecurity.
- Benefits: Competitive salary, pension scheme, private medical cover, and 25 days paid leave.
- Other info: Diversity and inclusion are core values; we welcome all applicants.
- Why this job: Drive impactful projects and accelerate your career in a dynamic environment.
- Qualifications: 3+ years in software implementation and expertise in ServiceNow or ITSM tools.
The predicted salary is between 55000 - 65000 £ per year.
Atos Group is a global leader in digital transformation with approximately 67,000 employees and annual revenue of around €10 billion, operating in 61 countries under two brands — Atos for services and Eviden for products. The primary role of the Senior Technical Consultant is to work closely with customers to understand and translate their business and technical requirements, propose solutions to business problems, and then lead the technical delivery of the chosen design.
If you have a background in Enterprise Service Management or SaaS Technical Delivery in one or more of the following areas, we want to hear from you:
- ServiceNow or other ITSM Toolsets (HP Service Manager, BMC/Remedy, Cherwell, etc.)
- Web Technologies (XML, HTML, JavaScript, Web Services, etc.)
Responsibilities include:
- Preparing and running functional design workshops, creating design specifications based on out-of-the-box functionality and customer requirements.
- Customer engagement to address the technical solution, including challenging and validating customer requirements.
- Providing creative solutions to resolve business problems, technology issues, process and people challenges.
- Working with the Pre-Sales and Delivery teams to support, validate and help deliver client presentations, workshops, proof of concept designs and responses to technical and business enquiries.
- Hands-on technical delivery of the ServiceNow solutions, from design and development through to testing and implementation.
- Supporting the development and growth of the services delivered by Engage ESM practices.
- Mentoring and coaching others, as well as sharing best practices and knowledge.
Skills we can’t do without:
- 3+ years of software implementation experience in either a development or consulting role.
- Proven leadership skills in managing small teams and projects.
- Ability to produce documentation at various levels including technical and customer facing.
- Knowledge of IT and Enterprise Service Management or any large enterprise SaaS solution.
- Expertise and experience with ServiceNow or an equivalent ITSM toolset are essential.
- ServiceNow experience in the areas of ITSM, ITBM, ITOM, CSM or HR products are highly desirable.
- ServiceNow Certifications in all areas are highly desirable.
- Experience in multiple application architectures and supporting technologies.
- Expertise with scripting languages such as PERL, JavaScript, Python, and Shell.
- Web service proficiency (REST, SOAP) as well as XML and JSON knowledge.
- Knowledge of relational databases (MySQL, MSSQL, Oracle) beneficial.
- Must be prepared to travel.
- Must have legal authorisation to work in the UK.
Essential Criteria: Most of our clients are UK Public Sector and Defence so require Security Clearance. In order to qualify for Security Clearance, you must have lived and worked in the UK for at least the last 5 years. If you are unable to meet these criteria, we cannot progress your application.
Benefits include:
- Pension Scheme - contributions matched up to 10%
- Private medical cover
- Income Protection
- Life Assurance
- 25 days paid leave + National Holidays
- Flex benefits program
Diversity, Equity & Inclusion: Here at Atos, diversity and inclusion are embedded in our DNA. We encourage applications from all applicants, especially differently abled applicants. We aim to ensure that those who meet the minimum criteria for this position will be offered an interview. We are committed to making reasonable adjustments to the application and assessment process to accommodate your needs.
Atos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria.
Senior Technical Consultant employer: hackajob
Contact Detail:
hackajob Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Technical Consultant
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or attend industry events. We all know that sometimes it’s not just what you know, but who you know that can get you in the door.
✨Tip Number 2
Prepare for those interviews by researching Atos and their projects. We want to see you shine with knowledge about their services and how you can contribute to their mission of digital transformation.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the Senior Technical Consultant role. We’re looking for clear communication and confidence in your technical skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Senior Technical Consultant
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Technical Consultant role. Highlight your experience with ServiceNow or other ITSM toolsets, and showcase how your skills align with Atos' mission of digital transformation.
Showcase Your Problem-Solving Skills: In your written application, emphasise your ability to provide creative solutions to business problems. Use specific examples from your past experiences that demonstrate your technical delivery and customer engagement skills.
Keep It Clear and Concise: When writing your application, clarity is key! Use straightforward language and avoid jargon where possible. Make it easy for the hiring team to see your qualifications and understand your passion for the role.
Apply Through Our Website: We encourage you to submit your application directly through our website. This ensures that your application gets to the right people quickly and helps us keep track of all candidates efficiently.
How to prepare for a job interview at hackajob
✨Know Your Stuff
Make sure you brush up on your knowledge of ServiceNow and other ITSM toolsets. Be ready to discuss your experience with specific projects, especially those involving enterprise service management or SaaS technical delivery. This will show that you’re not just familiar with the tools, but that you can also apply them effectively.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled complex business problems in the past. Atos values creativity and innovation, so think about times when you’ve proposed unique solutions or led a project that required out-of-the-box thinking. This will demonstrate your ability to engage with customers and address their technical needs.
✨Engage in Role-Play
Since the role involves customer engagement and leading workshops, practice explaining technical concepts in simple terms. You might even want to do a mock interview with a friend where you explain a technical solution to a non-technical person. This will help you refine your communication skills, which are crucial for this position.
✨Ask Insightful Questions
Prepare thoughtful questions about Atos and the Senior Technical Consultant role. Inquire about their approach to digital transformation or how they handle client challenges. This shows your genuine interest in the company and helps you assess if it’s the right fit for you.