At a Glance
- Tasks: Lead technical delivery and engage with customers to solve complex business problems.
- Company: Join Atos, a global leader in digital transformation and innovation.
- Benefits: Enjoy a competitive salary, private medical cover, and generous leave.
- Other info: Diversity and inclusion are core values; we welcome all applicants.
- Why this job: Make an impact in a role that drives innovation and career growth.
- Qualifications: 3+ years in software implementation and expertise in ServiceNow or similar tools.
The predicted salary is between 60000 - 80000 £ per year.
Atos Group is a global leader in digital transformation with c. 67,000 employees and annual revenue of c. €10 billion, operating in 61 countries under two brands — Atos for services and Eviden for products. The primary role of the Senior Technical Consultant is to work closely with customers to understand and translate their business and technical requirements, propose solutions to business problems and then lead the technical delivery of the chosen design.
If you have a background in Enterprise Service Management or SaaS Technical Delivery in one or more of the following areas, we want to hear from you:
- ServiceNow or other ITSM Toolsets (HP Service Manager, BMC/Remedy, Cherwell, etc.)
- Web Technologies (XML, HTML, JavaScript, Web Services, etc.)
Responsibilities include:
- Preparing and running functional design workshops, creating design specifications based on out-of-the-box functionality and customer requirements.
- Customer engagement to address the technical solution, including challenging and validating customer requirements.
- Providing creative solutions to resolve business problems, technology issues, process and people challenges.
- Working with the Pre-Sales and Delivery teams to support, validate and help deliver client presentations, workshops, proof of concept designs and responses to technical and business enquiries.
- Hands-on technical delivery of the ServiceNow solutions, from design and development through to testing and implementation.
- Supporting the development and growth of the services delivered by Engage ESM practices.
- Mentoring and coaching others, as well as sharing best practices and knowledge.
Skills we can’t do without:
- 3+ years of software implementation experience in either a development or consulting role.
- Proven leadership skills in managing small teams and projects.
- Ability to produce documentation at various levels including technical and customer facing.
- Knowledge of IT and Enterprise Service Management or any large enterprise SaaS solution.
- Expertise and experience with ServiceNow or an equivalent ITSM toolset are essential.
- ServiceNow experience in the areas of ITSM, ITBM, ITOM, CSM or HR products are highly desirable.
- ServiceNow Certifications in all areas are highly desirable.
- Experience in multiple application architectures and supporting technologies.
- Expertise with scripting languages such as PERL, JavaScript, Python, and Shell.
- Web service proficiency (REST, SOAP) as well as XML and JSON knowledge.
- Knowledge of relational databases (MySQL, MSSQL, Oracle) beneficial.
- Must be prepared to travel.
- Must have legal authorisation to work in the UK.
Essential Criteria: Most of our clients are UK Public Sector and Defence so require Security Clearance. In order to qualify for Security Clearance, you must have lived and worked in the UK for at least the last 5 years. If you are unable to meet these criteria, we cannot progress your application.
Benefits include:
- Pension Scheme - contributions matched up to 10%
- Private medical cover
- Income Protection
- Life Assurance
- 25 days paid leave + National Holidays
- Flex benefits program
Diversity, Equity & Inclusion: Here at Atos, diversity and inclusion are embedded in our DNA. We encourage applications from all applicants, especially differently abled applicants. We aim to ensure that those who meet the minimum criteria for this position will be offered an interview. We are committed to making reasonable adjustments to the application and assessment process to accommodate your needs.
Atos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria.
Choose your future. Choose Atos.
Senior Servicenow Technical Consultant employer: hackajob
Atos Group is an exceptional employer, offering a dynamic work environment that fosters innovation and professional growth. With a strong commitment to diversity, equity, and inclusion, employees benefit from a comprehensive pension scheme, private medical cover, and ample paid leave, all while engaging in meaningful projects that shape the future of digital transformation. Located in the UK, this role provides clear pathways for career advancement and the opportunity to work on cutting-edge technology solutions in a supportive and collaborative culture.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Servicenow Technical Consultant
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what hackajob values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges hackajob might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at hackajob!
✨Direct Apply to hackajob
Let's not forget to apply directly through the hackajob website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Senior Servicenow Technical Consultant
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at hackajob.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at hackajob. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at hackajob
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
