At a Glance
- Tasks: Lead the evolution of our Screening Product and enhance case handling processes.
- Company: Join Wise, a global tech company revolutionising money management.
- Benefits: Competitive salary, stock options, and a range of exciting perks.
- Other info: Work in a dynamic team across Tallinn and London with great autonomy.
- Why this job: Shape the future of screening with innovative tools and cross-functional collaboration.
- Qualifications: 5-8 years in Product Management with a focus on customer experience.
The predicted salary is between 93000 - 120000 € per year.
Wise is a global technology company, building the best way to move and manage the world’s money. Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money. As part of our team, you will be helping us create an entirely new network for the world’s money. For everyone, everywhere.
As Senior Product Manager in the Screening team, you will be at the forefront of evolving our Screening Product and specifically leading the screening handling domain. The screening team covers Sanctions, Politically Exposed Persons and Adverse Media. The handling team owns both the tooling our operations team use to review screening cases and automating them before they reach operations. You will shape how Wise manages and resolves screening cases, owning projects with cross‑functional impact on the Sanctions Processes and Systems at Wise.
Responsibilities- Help evolve the design and implementation of the new vision for case handling and collaborate with a cross‑functional team of operational leads and agents to bring this vision to life.
- Own the operational and customer experience once a screening case has been created, ensuring efficiency and a positive outcome.
- Actively review opportunities to automate cases raised to operations, utilizing rules and ML‑based techniques.
- Work closely with a cross‑functional team of engineers, data analysts, data scientists, operations specialists, and compliance to develop and execute an overall vision for case handling.
- Take ownership of the end‑to‑end resolution time for non‑automated cases, constantly seeking improvements.
- Develop a deep understanding of how Screening cases are created and dispositioned by both outsourced and internal operations agents across the globe.
- Drive the development of sophisticated tools and efficient workflows, empowering investigators to perform quick and accurate reviews.
Work with a full‑stack development team split between Tallinn and London, contributing to a diverse and innovative group dedicated to the Screening space. Enjoy autonomy in your work. Define your roadmap to success by taking full ownership of the product vision, supported by Wise resources.
Qualifications- 5‑8 years of Product Management experience, with a strong focus on customer experience and risk mitigation.
- Leverage practical experience with data and customer research to inform product decisions.
- Utilize deep understanding of operational processes and tooling to make a measurable impact.
Base salary: £93‑120K (based on experience & interview outcomes). Restricted Stock Units (RSUs) and a variety of other benefits.
Senior Product Manager - Screening employer: hackajob
Wise is an exceptional employer that fosters a culture of innovation and collaboration, making it an ideal place for a Senior Product Manager to thrive. With a focus on employee growth, you will have the autonomy to shape product vision while working alongside a diverse team across Tallinn and London. The company offers competitive salaries, Restricted Stock Units (RSUs), and a range of benefits, ensuring that your contributions are recognised and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Product Manager - Screening
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Wise on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by diving deep into Wise's mission and values. Show us how your experience aligns with our goals in screening and product management. We love candidates who are genuinely passionate about what we do!
✨Tip Number 3
Practice your case studies! As a Senior Product Manager, you'll need to demonstrate your problem-solving skills. Think through real-world scenarios related to screening and be ready to discuss your thought process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining the Wise team.
We think you need these skills to ace Senior Product Manager - Screening
Some tips for your application 🫡
Show Your Passion for Product Management:When writing your application, let your enthusiasm for product management shine through. Share specific examples of how you've improved customer experiences or streamlined processes in your previous roles. We want to see that you’re not just ticking boxes but genuinely excited about the impact you can make!
Tailor Your Application:Make sure to customise your application to reflect the job description. Highlight your experience with screening processes, operational efficiency, and cross-functional collaboration. We love seeing candidates who take the time to connect their skills with what we’re looking for at Wise.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon unless it’s relevant to the role. We appreciate a well-structured application that makes it easy for us to see your qualifications and fit for the Senior Product Manager position.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about Wise and our mission while you’re at it!
How to prepare for a job interview at hackajob
✨Know Your Product Inside Out
Before the interview, make sure you have a solid understanding of Wise's Screening Product. Familiarise yourself with how it operates, the challenges it faces, and the latest trends in risk management and compliance. This will not only show your enthusiasm but also help you engage in meaningful discussions.
✨Showcase Your Cross-Functional Collaboration Skills
As a Senior Product Manager, you'll be working with various teams. Prepare examples from your past experiences where you've successfully collaborated with engineers, data analysts, or operations specialists. Highlight how these collaborations led to improved outcomes, especially in automating processes or enhancing customer experience.
✨Demonstrate Your Problem-Solving Mindset
Wise is looking for someone who can drive improvements in case handling. Be ready to discuss specific instances where you've identified inefficiencies and implemented solutions. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them impactful.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the current challenges the Screening team is facing or how they envision the future of their product. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
