At a Glance
- Tasks: Lead the People Operations team and enhance employee experience through AI and automation.
- Company: Join loveholidays, a forward-thinking company focused on inclusive culture and personal growth.
- Benefits: Enjoy 25 days holiday, pension contributions, training budget, and discounted holidays.
- Other info: Opportunity for career development and a supportive, diverse team.
- Why this job: Make a real impact by shaping people operations in a dynamic, high-growth environment.
- Qualifications: Experience in operational processes, AI deployment, and strong people management skills.
The predicted salary is between 60000 - 80000 € per year.
About The Team
Reporting to the Chief People Officer, you will lead the People Operations function that turns our People Strategy into reality. We are a team of trailblazers who leverage data‑driven insights and AI‑proficient tooling to ensure our Talent thrives as we grow. By owning the core services that underpin our international community, you will build scalable foundations ensuring we don't just manage processes, we intentionally create the environment where our People deliver impact every day.
The Impact You’ll Have
As Senior Manager in People Operations, you will be responsible for the end‑to‑end delivery and continuous improvement of our people operations function. You will play a key role in embedding AI‑enabled tools and automation to improve efficiency, scalability and the employee experience. You will focus on leading a disciplined, high‑performing operational function, driving clarity, accountability and service excellence, while partnering with senior stakeholders to ensure people operations effectively supports business priorities.
Your Day‑to‑day
- Lead and develop the People Operations team, setting clear priorities, driving accountability and fostering a high‑performance, service‑oriented culture.
- Own and continuously improve core people operations processes, ensuring they are scalable, efficient and consistently delivered across the organisation.
- Drive operational rigour, including documentation, SLAs, governance frameworks and process standardisation.
- Act as the primary escalation point for people operations issues, ensuring timely and effective resolution.
- Identify and implement opportunities to leverage AI and automation across people operations processes (e.g. query handling, reporting, workflows), improving efficiency and service quality.
- Partner with People, IT and Legal teams to ensure responsible, ethical and compliant use of AI in people processes.
- Oversee the people tech stack (including hiBob, CultureAmp, and Ashby), ensuring optimal usage, data integrity and continuous improvement, and continuously evaluate emerging technologies.
- Drive adoption of AI‑enabled tools within the People team, building capability and confidence across the function.
- Partner with People Business Partners and business leaders to ensure operational delivery aligns with business needs.
- Lead data‑driven reporting and insights, enabling better decision‑making and tracking operational performance.
- Manage and optimise vendor relationships, including benefits providers and payroll partners, ensuring quality and value.
- Oversee global payroll delivery, ensuring accuracy, compliance and continuous process improvement.
- Ensure compliance with local regulations and maintain robust, up‑to‑date people policies and procedures.
- Support the implementation and ongoing management of benefits programmes, ensuring operational efficiency and employee understanding.
- Drive and support cross‑functional projects, ensuring timely delivery and strong execution discipline.
- Lead, mentor and develop a team of people operations specialists, building robust career pathways and succession plan.
Your Skillset
- Demonstrated ability to build and run efficient, scalable operational processes in a fast‑paced or high‑growth environment.
- Evidence of practical AI/automation deployment in a People Ops or comparable operational context, with a pragmatic, outcomes‑focused approach.
- Strong people management experience, with a track record of developing high‑performing teams.
- Excellent organisational skills, with the ability to prioritise effectively and manage multiple workstreams.
- Strong operational mindset, with attention to detail and a focus on process discipline and continuous improvement.
- Comfortable with data: you track performance, spot patterns and translate operational complexity into clear, actionable insights.
- Strong stakeholder management skills, with the ability to work effectively across all levels of the organisation.
- Clear and confident communicator, able to translate operational complexity into simple, actionable insights.
- A proactive, solutions‑focused approach, with the ability to navigate ambiguity and drive outcomes.
- Experience with HR systems (hiBob desirable) and global operations (payroll, compliance, benefits).
Desirable
- Additional language skills are a plus: German, Dutch, Polish or Czech.
The Interview Journey
- Introduction with a member of the Talent team, remote – 30 mins.
- 1st stage with Hiring Manager, remote – 45 minutes.
- 2nd stage with key stakeholder/s from People team & business, including a task to present, in‑office – 90 minutes.
- Final Stage, CPO interview – 60 mins.
Perks Of Joining Us
- Company pension contributions at 5%.
- Individualised training budget for you to learn on the job and level yourself up.
- Discounted holidays for you, your family and friends.
- 25 days of holidays per annum (plus 8 public holidays) increases by 1 day for every second year of service, up to a maximum of 30 days per annum.
- Ability to buy and sell annual leave.
- Cycle to work scheme, season ticket loan and eye care vouchers.
At loveholidays, we focus on developing an inclusive culture and environment that encourages personal growth and collective success. Each individual offers unique perspectives and ideas that increase the diversity and effectiveness of our teams. We value the insight and potential you could bring to our continued journey.
Senior Manager, People Operations employer: hackajob
At loveholidays, we pride ourselves on being an exceptional employer, offering a vibrant work culture that champions inclusivity and personal growth. As a Senior Manager in People Operations, you will benefit from a generous training budget, competitive pension contributions, and a flexible holiday policy that rewards your commitment. Our focus on leveraging AI and data-driven insights not only enhances operational efficiency but also creates a dynamic environment where your contributions directly impact our international community.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Manager, People Operations
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for those interviews! Research the company culture and values, and think about how your experience aligns with their goals. We want to see you shine and show us why you're the perfect fit!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online resources. The more comfortable you are talking about your skills and experiences, the better you'll perform when it counts.
✨Tip Number 4
Don’t forget to follow up! A quick thank-you email after your interview shows your enthusiasm and keeps you fresh in our minds. Plus, it’s a great chance to reiterate why you’re excited about the role!
We think you need these skills to ace Senior Manager, People Operations
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in people operations and AI deployment. We want to see how your skills align with our mission at StudySmarter!
Showcase Your Achievements:Don’t just list your responsibilities; share specific examples of how you’ve improved processes or led teams in the past. We love seeing tangible results that demonstrate your impact!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language to convey your ideas, as we appreciate clarity and directness in communication.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role!
How to prepare for a job interview at hackajob
✨Know Your People Operations Inside Out
Before the interview, dive deep into the specifics of people operations. Familiarise yourself with core processes, AI tools, and how they can enhance efficiency. Being able to discuss these elements confidently will show your understanding of the role and its impact.
✨Showcase Your Leadership Style
As a Senior Manager, you'll need to lead a team effectively. Prepare examples of how you've developed high-performing teams in the past. Highlight your approach to setting priorities and fostering a service-oriented culture, as this will resonate well with the interviewers.
✨Be Data-Driven
Since the role involves leveraging data for decision-making, come prepared with examples of how you've used data to drive operational improvements. Discuss any experience you have with reporting tools or systems like hiBob, and how you've translated complex data into actionable insights.
✨Prepare for Stakeholder Engagement
You'll be partnering with various stakeholders, so think about how you've successfully managed relationships in previous roles. Be ready to discuss your communication style and how you ensure alignment between people operations and business needs.
