At a Glance
- Tasks: Lead transformative change initiatives across multiple business areas and drive impactful delivery plans.
- Company: Join a dynamic insurance company committed to innovation and excellence.
- Benefits: Enjoy 30 days holiday, private medical insurance, and flexible remote work options.
- Other info: Opportunity for significant career growth and to work with diverse teams.
- Why this job: Shape the future of change management in a collaborative and high-impact environment.
- Qualifications: Experience in business change, consulting, and strong stakeholder engagement skills required.
The predicted salary is between 60000 - 75000 £ per year.
We are expanding our Insurance and Operations transformation capability and are looking for multiple Change & Excellence professionals to play a pivotal role in shaping how change is delivered across the business. Sitting within a high-impact core change team, these roles lead complex, strategic initiatives that span multiple P&Ls, as well as enterprise-wide priorities that sit outside traditional silos. These are senior, hands-on change roles for experienced professionals who are comfortable leading initiatives end-to-end, shaping the approach, and doing the work where required. You will operate in environments where outcomes are clear, but the path to get there is not – requiring judgement, adaptability, and strong collaboration across technical and non-technical stakeholders. Having the right to work in the UK is a requirement for this role. QBE may consider sponsorship at its discretion.
Your new role
- Lead complex, enterprise-wide change initiatives spanning multiple P&Ls and functional boundaries
- Shape work from first principles – defining problems, outcomes and approaches in ambiguous environments
- Design and drive pragmatic delivery plans, adapting structure and governance as initiatives evolve
- Act as the connective tissue across change, bringing together SMEs from technology, legal, risk, compliance, finance and operations
- Confidently engage and influence senior stakeholders, even where subject matter is unfamiliar
- Translate business needs into clear, outcome-focused requirements, bridging business and technology teams
- Maintain momentum across multiple workstreams, ensuring alignment, progress and effective decision-making
- Embed continuous improvement thinking, using insight and data to focus on impact and benefits realisation
About You
- Significant experience delivering business change, transformation or consulting engagements
- Strong cross-functional experience, navigating complex organisational and stakeholder landscapes
- Consulting or advisory background (e.g., Big 4 or similar), ideally with financial services clients
- London market or general insurance knowledge is required
- Comfort working in ambiguity, focusing on outcomes rather than predefined solutions
- Confidence leading senior stakeholder discussions across legal, risk, compliance, finance and technology
- Ability to engage effectively with technology teams without being a deep technical specialist
- Excellent structuring, problem-solving and analytical capability
- A collaborative, adaptable approach with the confidence to shape and lead initiatives end-to-end
Benefits
- 30 days holiday a year with the option to buy up to 2 additional days
- Pension – automatically enrolled into the QBE pension plan, entitling you to receive employer contributions of 10% of your basic salary
- Private medical insurance – fully comprehensive private medical cover for you and all family members
- Short-term remote work abroad – up to 20 days per year to work remotely from certain locations abroad
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
Senior Manager / Manager, Change & Excellence employer: hackajob
QBE is an exceptional employer that fosters a dynamic and inclusive work culture in the heart of London, offering flexible working arrangements to support a healthy work-life balance. With a strong focus on employee growth, QBE provides extensive benefits including 30 days of holiday, comprehensive private medical insurance, and opportunities for remote work abroad, making it an ideal place for professionals seeking meaningful and rewarding careers in change management.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Manager / Manager, Change & Excellence
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work in change management or insurance. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by practising your storytelling skills. You want to showcase your experience in leading complex initiatives and how you’ve navigated ambiguity. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, send a quick thank-you email to express your appreciation. It keeps you on their radar and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are genuinely interested in joining us. Plus, it gives you a better chance to stand out in the crowd.
We think you need these skills to ace Senior Manager / Manager, Change & Excellence
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role. Highlight your experience in leading complex change initiatives and your ability to navigate cross-functional landscapes. We want to see how your background aligns with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for the Senior Manager / Manager role. Share specific examples of your past successes in transformation and how you’ve influenced senior stakeholders.
Showcase Your Problem-Solving Skills:In your application, don’t shy away from discussing how you've tackled ambiguous situations. We love candidates who can think on their feet and adapt their strategies as needed, so give us the details!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in our Change & Excellence team!
How to prepare for a job interview at hackajob
✨Know Your Change Management Frameworks
Familiarise yourself with various change management methodologies like ADKAR or Kotter's 8-Step Process. Be ready to discuss how you've applied these frameworks in past roles, especially in complex environments.
✨Prepare for Stakeholder Engagement Scenarios
Think of examples where you've successfully engaged and influenced senior stakeholders. Prepare to share specific instances that highlight your ability to navigate ambiguity and drive outcomes across different functions.
✨Showcase Your Analytical Skills
Be prepared to demonstrate your problem-solving capabilities. Bring examples of how you've used data and insights to inform decision-making and improve processes in previous roles.
✨Emphasise Collaboration and Adaptability
Highlight your experience working cross-functionally. Discuss how you've collaborated with diverse teams, including technology and compliance, to achieve common goals, showcasing your adaptable approach to leading initiatives.
