At a Glance
- Tasks: Transform complex data into actionable insights that drive business performance.
- Company: Join British Airways, a leader in the aviation industry with a commitment to innovation.
- Benefits: Enjoy competitive salary, amazing travel perks, and opportunities for personal growth.
- Other info: Be part of a diverse team that values inclusion and continuous improvement.
- Why this job: Make a real impact by shaping decisions with your analytical skills and insights.
- Qualifications: Strong analytical mindset and experience in delivering impactful insights.
The predicted salary is between 45000 - 55000 £ per year.
You’ll be part of the Operations Delivery Intelligence (ODI) directorate, delivering complex, actionable insight that improves business performance. This team plays a vital role in helping decision‑makers access the right information at the right time, enabling better decisions through high‑quality analytics, insight and data visualisation.
What You’ll Do
- Improve decision‑makers’ access to information by automating relevant metrics and creating intuitive data visualisations
- Structure complex, ill‑defined business problems and shape analysis to deliver insight that improves performance
- Scope and document business needs and frame insight solutions aligned to business goals
- Own the design, lifecycle and adoption of insight products for a business area
- Lead interpretation and narrative framing of complex analytical outputs into decision‑ready insight
- Champion enterprise insight standards and share usability learning with the Community of Practice
- Acquire, process and analyse large and complex datasets to generate high‑quality insights
- Conduct in‑depth investigations into performance issues and business opportunities
- Translate insight into clear, actionable recommendations
- Provide regular performance updates to senior audiences
- Design and build intuitive dashboards and automated insight solutions
- Guide stakeholders on how insight and visualisations can improve business outcomes
- Work within cross‑functional business and Digital teams
- Manage, improve and decommission insight products to ensure ongoing value
- Monitor industry trends that enhance decision‑makers’ access to information
- Ensure adherence to frameworks, ethical standards and best practice
- Provide ad‑hoc cover for colleagues as required
What You’ll Bring To British Airways
- Strong analytical mindset with the ability to structure ambiguous business problems
- Experience delivering insight that influences senior decision‑making
- Ability to clearly communicate complex issues to a range of audiences
- Confidence challenging constructively and sharing well‑reasoned viewpoints
- Strong stakeholder relationship‑building capability
- Experience coaching others on projects and ways of working
- Collaborative, consultative and resilient working style
- Ethical and responsible approach to insight and analytics
- Continuous improvement mindset with a focus on value delivery
Your Experience
- Numerate degree or equivalent OR Experience of applying data insight to business problem
What We Offer
We believe that all the people who work with us should feel valued for the part they play. It’s one of the reasons our rewards go far beyond a competitive salary. From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family. At British Airways you’ll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress. We never stand still, and we don’t expect our people to either.
Inclusion & Diversity
At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work. Inclusion and diversity is a key driver of innovation and we’re committed to creating a culture where everyone feels that they can be themselves. We’re looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.
(Senior) Insight Analyst - Operations & Engineering employer: hackajob
At British Airways, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. As a Senior Insight Analyst, you'll not only enjoy competitive salaries and extensive travel benefits but also have ample opportunities for professional growth and development within a diverse and inclusive environment. Join us in shaping the future of air travel while making impactful contributions to our operations and engineering teams.
StudySmarter Expert Advice🤫
We think this is how you could land (Senior) Insight Analyst - Operations & Engineering
✨Tip Number 1
Network like a pro! Reach out to current or former employees at British Airways on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by diving deep into the company’s recent projects and challenges. Show us that you’re not just another candidate; you’re someone who understands the business and can bring valuable insights to the table.
✨Tip Number 3
Practice your storytelling skills! When discussing your past experiences, frame them in a way that highlights how your insights led to real business improvements. We love hearing about tangible results!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your enthusiasm for the role can leave a lasting impression. It shows us you’re genuinely interested and proactive.
We think you need these skills to ace (Senior) Insight Analyst - Operations & Engineering
Some tips for your application 🫡
Show Off Your Analytical Skills:When you're writing your application, make sure to highlight your analytical mindset. We want to see how you've tackled complex business problems in the past and the insights you've delivered that influenced decision-making.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to the role. Mention specific experiences that align with the responsibilities of the Senior Insight Analyst position, especially around data visualisation and stakeholder engagement.
Communicate Clearly:We love clear communication! Make sure your application reflects your ability to explain complex issues simply. Use straightforward language and structure your thoughts logically to show us you can translate insights into actionable recommendations.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at British Airways!
How to prepare for a job interview at hackajob
✨Know Your Data Inside Out
As a Senior Insight Analyst, you'll be dealing with complex datasets. Make sure you understand the data you'll be discussing in the interview. Familiarise yourself with common metrics and visualisation techniques that can help decision-makers. This will show your analytical mindset and ability to structure ambiguous business problems.
✨Prepare Real-World Examples
Think of specific instances where you've delivered insights that influenced senior decision-making. Be ready to discuss how you approached these situations, the challenges you faced, and the outcomes. This will demonstrate your experience and ability to translate complex issues into actionable recommendations.
✨Showcase Your Communication Skills
You'll need to communicate complex analytical outputs clearly. Practice explaining your past projects to someone without a technical background. This will help you convey your insights effectively during the interview, showcasing your ability to engage with a range of audiences.
✨Emphasise Collaboration and Stakeholder Management
Highlight your experience working within cross-functional teams and building strong stakeholder relationships. Be prepared to discuss how you've guided stakeholders on using insights and visualisations to improve business outcomes. This will reflect your collaborative and consultative working style, which is crucial for this role.
