Senior Data Analyst - Customer Insights & Dashboards

Senior Data Analyst - Customer Insights & Dashboards

Full-Time 50000 - 65000 £ / year (est.) No working from home possible
hackajob

At a Glance

  • Tasks: Lead analysis of customer journeys and operational performance to drive improvements.
  • Company: Join Admiral Group Plc, a leader in customer operations and analytics.
  • Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
  • Other info: Be part of a dynamic team focused on innovation and improvement.
  • Why this job: Make a real impact on customer experiences and operational success.
  • Qualifications: Strong analytical skills, SQL expertise, and stakeholder management experience.

The predicted salary is between 50000 - 65000 £ per year.

hackajob is collaborating with Admiral Group Plc to find a Senior Data Analyst to join their Customer Operations Data and Analytics team. In this senior role, you will lead analysis across customer journeys and operational performance while identifying opportunities for improvement.

The ideal candidate will possess strong analytical and SQL skills, be able to turn complex data into actionable insights, and have strong stakeholder management abilities. This position offers a chance to make a significant impact on customer operations.

Senior Data Analyst - Customer Insights & Dashboards employer: hackajob

Admiral Group Plc is an exceptional employer that fosters a dynamic and inclusive work culture, where innovation and collaboration are at the forefront. Employees benefit from comprehensive professional development opportunities, competitive remuneration, and a supportive environment that encourages personal growth. Located in a vibrant area, this role as a Senior Data Analyst offers the chance to make a meaningful impact on customer insights while enjoying a balanced work-life experience.

hackajob

Contact Details:

hackajob Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Senior Data Analyst - Customer Insights & Dashboards

Tip Number 1

Network like a pro! Reach out to current or former employees at Admiral Group Plc on LinkedIn. A friendly chat can give us insider info and might just get our foot in the door.

Tip Number 2

Show off those SQL skills! Prepare a mini-project or case study that showcases how we can turn complex data into actionable insights. Bring it up during interviews to impress the hiring team.

Tip Number 3

Practice makes perfect! Get comfortable discussing customer journeys and operational performance. We can even role-play common interview questions with a friend to boost our confidence.

Tip Number 4

Apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can tailor our application to highlight our strengths in stakeholder management and analytical skills.

We think you need these skills to ace Senior Data Analyst - Customer Insights & Dashboards

Analytical Skills
SQL
Data Analysis
Stakeholder Management
Customer Journey Analysis
Operational Performance Analysis
Actionable Insights

Some tips for your application 🫡

Tailor Your CV:Make sure your CV is tailored to the Senior Data Analyst role. Highlight your analytical and SQL skills, and don’t forget to showcase any experience you have with customer insights and dashboards. We want to see how you can turn complex data into actionable insights!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role at Admiral Group Plc. Share specific examples of how you've improved customer journeys or operational performance in the past. We love a good story!

Showcase Stakeholder Management Skills:In your application, make sure to highlight your stakeholder management abilities. Describe situations where you've successfully collaborated with others to drive results. This is key for us as we look for someone who can lead analysis and work well with different teams.

Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!

How to prepare for a job interview at hackajob

Know Your Data Inside Out

As a Senior Data Analyst, you'll need to demonstrate your analytical prowess. Brush up on your SQL skills and be ready to discuss how you've turned complex data into actionable insights in previous roles. Prepare examples that showcase your ability to analyse customer journeys and operational performance.

Understand the Business Context

Familiarise yourself with Admiral Group Plc and their customer operations. Research their products, services, and recent developments. This will help you tailor your responses and show that you're genuinely interested in making an impact on their customer operations.

Prepare for Stakeholder Management Questions

Since strong stakeholder management abilities are key for this role, think of instances where you've successfully collaborated with different teams or stakeholders. Be ready to discuss how you navigated challenges and ensured everyone was aligned on objectives.

Practice Problem-Solving Scenarios

Expect to face problem-solving scenarios during the interview. Prepare by thinking through common challenges in customer analytics and how you would approach them. This will not only showcase your analytical skills but also your strategic thinking and ability to drive improvements.