At a Glance
- Tasks: Lead sales operations strategy and enhance Revolut Business features in the UK.
- Company: Join a fast-growing fintech company with a mission to empower customers.
- Benefits: Competitive salary, diverse culture, and opportunities for professional growth.
- Other info: Be part of a diverse team committed to innovation and excellence.
- Why this job: Make a real impact by solving complex challenges in a dynamic environment.
- Qualifications: 7+ years in sales operations or similar roles, with strong governance knowledge.
The predicted salary is between 70000 - 90000 £ per year.
About Revolut
People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 70+ million customers get more from their money every day. As we continue our lightning-fast growth, two things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work™. So far, we have 13,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution.
About The Role
At Revolut, Operations means problem-solving at scale. Our team tackles the company’s toughest challenges with speed, precision, and creativity. They design systems that unlock efficiency and power global growth. We’re looking for a Sales Operations Manager to expand Revolut Business features in the UK. You’ll work on high-impact initiatives throughout the business, using insight to solve challenges, scale processes, and deliver better outcomes for our customers.
What you'll be doing:
- Owning and executing the sales operations strategy for Revolut Business
- Establishing and maintaining governance, control, and performance management frameworks across outsourced and regulated sales operations
- Leading quality control (QC), conduct monitoring, KPI management, incentive frameworks, and customer outcome oversight
- Acting as the primary point of contact with outsourced providers across governance and operational delivery
- Providing oversight and support to colleagues undertaking regulated activities within a certified function environment
- Supporting regulatory readiness, reporting processes, and operational controls
- Partnering cross‑functionally with Compliance, Risk, Legal, Operations, and Sales teams to improve operational effectiveness and control standards
- Managing and developing a small team across QC and compliance functions
- Supporting strategic growth initiatives, including private banking operations
What you'll need:
- Fluency in English
- 7+ years of experience in sales operations, operations management, governance, outsourcing management, or similar roles within banking or financial services
- A solid understanding of governance, control frameworks, and operational risk within regulated environments
- Experience managing outsourced or third‑party operational models
- Expertise in building and managing performance management frameworks, including KPIs, incentives, conduct, QA, or QC processes
- Familiarity with UK regulatory frameworks and regulated sales environments
- Great stakeholder management skills to collaborate with cross‑functional teams
- Excellent organisational and project management skills
- The ability to solve operational problems, taking full ownership from beginning to end
Nice to have:
- Exposure to packaged bank accounts, insurance products, or regulated sales activities
- An insurance qualification (Dip CII) or willingness to complete it
- Experience supporting certified function/SMCR environments
- Banking experience within the UK
Our commitment to diversity and inclusion
Building a global financial super app isn’t enough. Our Revoluters are a priority, and that’s why in 2021 we launched our inaugural D&I Framework, designed to help us thrive and grow every day. We're not just doing this because it's the right thing to do. We’re doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers. That’s why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard‑working team.
Sales Operations Manager (UK Bank) employer: hackajob
Revolut is an exceptional employer that prioritises its people and culture, having been certified as a Great Place to Work™. With a commitment to diversity and inclusion, employees are empowered to grow within a dynamic environment that fosters innovation and collaboration. As a Sales Operations Manager in the UK, you will play a pivotal role in shaping the future of financial services while enjoying a supportive work culture and ample opportunities for professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Operations Manager (UK Bank)
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those at Revolut. A friendly chat can open doors that a CV just can't. Use LinkedIn to connect and engage with potential colleagues.
✨Tip Number 2
Prepare for the interview by understanding Revolut's mission and values. Show us how your experience aligns with our goals. We love candidates who can demonstrate their passion for innovation and problem-solving.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills can help us tackle challenges in sales operations. Keep it concise and impactful – we want to see your enthusiasm and expertise shine through.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in being part of our amazing team at Revolut.
We think you need these skills to ace Sales Operations Manager (UK Bank)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Sales Operations Manager role. Highlight your experience in sales operations, governance, and any relevant banking or financial services background. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how you can contribute to our mission at Revolut. Be genuine and let your personality come through – we love that!
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled operational challenges in the past. We’re all about problem-solving at scale, so show us how you’ve made an impact in previous roles. We want to know how you think!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our team at Revolut!
How to prepare for a job interview at hackajob
✨Know Your Numbers
As a Sales Operations Manager, you'll need to demonstrate your understanding of KPIs and performance management frameworks. Brush up on relevant metrics and be ready to discuss how you've used data to drive decisions in past roles.
✨Understand the Regulatory Landscape
Familiarity with UK regulatory frameworks is crucial for this role. Make sure you can articulate your experience with governance and operational risk in regulated environments, as well as any specific regulations that may impact Revolut's operations.
✨Showcase Your Problem-Solving Skills
Revolut values creativity in tackling challenges. Prepare examples of how you've solved complex operational problems in previous positions, focusing on your approach and the outcomes achieved. This will highlight your ability to take ownership from start to finish.
✨Engage with Cross-Functional Collaboration
Stakeholder management is key in this role. Be ready to discuss how you've successfully partnered with teams across different functions, such as Compliance, Risk, and Sales, to improve operational effectiveness. Highlight any specific projects where collaboration led to better results.
