At a Glance
- Tasks: Build strong client relationships and turn data into actionable insights.
- Company: Dunnhumby Ltd, a global leader in Customer Data Science.
- Benefits: Flexible working hours, birthday off, and investment in cutting-edge technology.
- Other info: Join a diverse team with opportunities for personal growth and development.
- Why this job: Make a real impact by shaping how retailers use customer data.
- Qualifications: Experience in client management, data analysis, and effective communication.
The predicted salary is between 45000 - 55000 € per year.
Dunnhumby Ltd is a global leader in Customer Data Science. We are partnering with Tesco’s Insight & Personalisation teams to hire a Senior Client Lead for a 12‑month fixed‑term contract.
What We Expect From You
- Experience building strong client relationships and managing stakeholders, establishing trust with new and existing clients to become a true partner.
- Experience analysing data to solve challenging problems and deliver business value; a skilled insight storyteller able to translate analysis into clear, compelling messages.
- A natural problem solver, with a sharp, curious mind and the confidence to proactively pursue opportunities.
- Ability to communicate effectively with both clients and colleagues.
- Strong organisational skills, able to manage multiple concurrent projects for different stakeholders and deliver work on schedule.
What You’ll Be Working On
- Managing and developing a portfolio of relationships, ensuring strong relationships, delivering value, and supporting delivery of key, high‑priority insight projects.
- Turning data into insights into actions, utilising the outputs from our Data Science team, or via self‑service tools, to produce insights for our clients via actionable outputs.
- Spotting opportunities to grow engagement, influencing client decisions through insight‑driven recommendations.
- Leading client conversations, consulting on how best to leverage dunnhumby’s customer insight tools and services.
- Supporting new proactive projects and business priorities, contributing to pitches on new prospective projects and supporting new areas of engagement for our team.
- Bringing forward thought leadership, helping shape how the retailer uses customer data to make decisions.
- Delivering best‑in‑class customer insight presentations, bringing the customer to the heart of decisions and supporting Tesco in key strategic changes.
- Partnering with Tesco and internal teams to align on commercial priorities and deliver joint outcomes.
- Option to coach or support junior colleagues, contributing to capability building and consistent ways of working.
What You Can Expect From Us
We offer a comprehensive rewards package and personal flexibility, including flexible working hours, your birthday off, and investment in cutting‑edge technology. You will also have a nimble, small‑business feel that gives you the freedom to play, experiment and learn.
Our Approach to Flexible Working
We value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work. If flexible work is important to you, please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process. We value diversity and inclusion. You will be part of networks such as dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled, and dh Thrive. If you need adjustments during the recruitment process, let us know.
Retail Senior Client Lead (FTC) employer: hackajob
Dunnhumby Ltd is an exceptional employer, offering a dynamic work environment where innovation and collaboration thrive. With a strong focus on employee growth, we provide opportunities for professional development and the chance to work closely with industry leaders like Tesco. Our commitment to flexible working arrangements and a diverse, inclusive culture ensures that every team member can balance their career aspirations with personal commitments, making it a truly rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Senior Client Lead (FTC)
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even reach out to folks on LinkedIn. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Show off your storytelling skills! When you get the chance to chat with potential employers, make sure you can translate your data analysis into compelling stories. This will help them see the value you can bring to their team.
✨Tip Number 3
Be proactive! Don’t wait for opportunities to come to you. If you spot a gap or an area where you can add value, speak up! Employers love candidates who take initiative and can think outside the box.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Dunnhumby.
We think you need these skills to ace Retail Senior Client Lead (FTC)
Some tips for your application 🫡
Showcase Your Client Relationship Skills:Make sure to highlight your experience in building strong client relationships. We want to see how you've established trust with clients and managed stakeholders effectively, so share specific examples that demonstrate your ability to be a true partner.
Be an Insight Storyteller:When discussing your data analysis experience, focus on how you’ve turned complex data into clear, compelling messages. We love a good insight storyteller, so don’t shy away from sharing how your insights have driven business value.
Demonstrate Your Problem-Solving Skills:We’re looking for natural problem solvers! In your application, mention instances where you’ve proactively pursued opportunities or tackled challenges. Show us your sharp, curious mind in action!
Organise Your Application Well:Strong organisational skills are key for this role. Make sure your application is well-structured and easy to read. We appreciate clarity, so keep it concise and ensure you manage multiple points effectively.
How to prepare for a job interview at hackajob
✨Know Your Data
Make sure you brush up on your data analysis skills before the interview. Be ready to discuss how you've used data to solve problems in the past and how you can turn insights into actionable recommendations for clients.
✨Build Rapport
Since this role involves managing client relationships, practice building rapport during your interview. Show that you can establish trust and communicate effectively with both clients and colleagues. Think of examples where you've successfully built strong relationships.
✨Showcase Your Storytelling Skills
Prepare to demonstrate your ability to translate complex data into clear, compelling messages. Bring examples of how you've presented insights in a way that influenced decisions or drove engagement, as this will be key in your role.
✨Organise Your Thoughts
With multiple projects on the go, it's crucial to show your organisational skills. Be ready to discuss how you manage competing priorities and deliver work on schedule. Consider sharing specific tools or methods you use to stay organised.
