Relationship Director - BPL

hackajob is collaborating with Barclays to connect them with exceptional professionals for this role.

Join us as a Relationship Director in our Corporate Retail Coverage team, where you’ll lead on managing a portfolio of high-value clients while driving strategic new business development. Operating at a senior level, you’ll work alongside Corporate Directors and senior stakeholders to originate and negotiate complex opportunities, deliver sophisticated financial solutions, and deepen key client relationships. You’ll take full ownership of your portfolio retaining, growing, and maximising revenue opportunities to support both client success and business performance.

Qualifications

• Track record of managing high-value, complex client relationships, including engagement at C-suite level.
• Advanced technical expertise, with a sharp eye for detail.
• Experience leading and negotiating strategic, high-impact deals that drive significant revenue growth.
• Deep knowledge of industry trends, regulatory environment, and ability to structure bespoke financial solutions for complex clients.
• Proven track record of delivery within payments and associated industries.

Additional Skills

• Strategic, solutions-oriented mindset with the ability to navigate complex client challenges.
• Exceptional communication and influencing skills, with confidence engaging senior stakeholders.
• Proven expertise in managing a broad network of internal and external relationships to drive commercial outcomes.
• Ideally, have previous experience or exposure and understanding of how clients in the Retail sector operate.

This role is based in London.

Purpose of the Role

To establish and nurture profitable relationships with both corporate and individual clients. It's the bridge between the bank's offerings and clients' needs, ensuring mutual benefit and long-term success.

Accountabilities

• Management of client relationships to identify the client's financial goals, challenges, and risk tolerance to support the analysis of data obtained from various sources, including the investment portfolio and cash flow, to identify trends, insights, areas for improvement and additional services to support client needs.
• Research and understanding of the client's industry trends, regulatory landscape, and competitive environment to inform strategic recommendations.
• Design of customized solutions that address the client's specific needs and objectives, incorporating a range of products and services from the bank's portfolio.
• Communication of the value proposition of proposed solutions, justification of recommendations, and negotiation of terms that are beneficial for both the client and the bank.
• Provision of guidance to clients to support their financial decisions, offering expert investment advice, risk management and wealth management strategies support, and updates on market trends to ensure a positive and continuous relationship.
• Assessment of financial, legal, and operational risks associated with client relationships, and implementation of measures to minimise potential losses.
• Documentation of all client interactions, transactions, and agreements to ensure transparency and auditability, and communicate findings effectively to support product development, service offerings, and the overall bank strategy.
• Monitoring of client satisfaction, revenue generated, and other relevant metrics to evaluate the effectiveness of relationship management efforts.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.