hackajob is partnering directly with DXC Technology to hire for this role. Job Description: Location: Hybrid - Reading area (3-4 days on site per week) Type: Full-time, Permanent Clearance: High Level Clearance require About DXC Technology DXC Technology (NYSE: DXC) is the world's leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. We serve nearly 6,000 private and public sector clients across 70 countries, delivering powerful next-generation IT services and solutions. Working Pattern * Hybrid - up to 3-4 days on site per week * Rotating shifts: 7am-3pm / 9:30am-5:30pm * Potential for out-of-hours on-call support The Senior Application Support Engineer Role
- We are looking for a motivated Senior Applications Engineer to join our technical team to provide Applications Support to a major client for DXC.
- This role will require a strong understanding of applications support. It will be a hybrid role with elements of office-based working in the Reading area and at home.
- The role includes optimizing system performance, resolving complex production bugs, and mentoring junior staff.
- Undertake service management and minor enhancement activities involved in the ongoing delivery of Application Management.
- Provide application lifecycle technical expertise for the support, monitoring, troubleshooting, change and enhancement of packaged and/or custom applications in accordance with contractual terms and conditions and established technical standards such as CMMI and ISO.
- Engage in and provide support for transition/transformation efforts.
- Undertake the full range of Service Management functions required to ensure service delivery compliance to budget, quality standards and committed service levels on an on-going basis following operational policies and processes that are compliant with industry standards, such as ISO, and best practices such as Information Technology Infrastructure Library (ITIL). Responsibilities 1. Performing early morning checks to ensure applications are healthy before the users log in. 2. Monitor, diagnose and resolve technical issues related to Windows desktop and server-based applications.</p...
Senior Application Support Engineer in Reading employer: Hackajob
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