At a Glance
- Tasks: Lead product development for business onboarding verification, enhancing customer experience and operational efficiency.
- Company: Wise, a global tech company revolutionising money management.
- Benefits: Competitive salary, stock options, and diverse, inclusive work culture.
- Other info: Join a dynamic team focused on innovation and career growth.
- Why this job: Shape the future of financial onboarding and make a real impact.
- Qualifications: Experience in product management, data analysis, and risk-sensitive environments.
The predicted salary is between 70000 - 90000 £ per year.
hackajob is collaborating with Wise to connect them with exceptional professionals for this role.
Company Description
Wise is a global technology company, building the best way to move and manage the world’s money.
Min fees. Max ease. Full speed.
Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.
As part of our team, you will be helping us create an entirely new network for the world’s money.
For everyone, everywhere.
Job Description
More about our mission and what we offer .
About The Team
The Global KYC and Onboarding Squad is improving Wise's KYC and onboarding experience by reducing three things at the same time:
- Financial crime risk, by making reviews, controls, and decisioning more effective.
- Operational cost, by automating repeatable work and improving how agents handle complex cases.
- Customer friction, by making verification clearer, faster, and easier to complete.
Business Onboarding Verification focuses on business customers.
Businesses are not simple identity objects: they are legal entities connected to directors, shareholders, UBOs, authorised signatories, employees, documents, registry data, vendor data, ownership structures, risk signals, and market-specific requirements.
That makes KYB one of Wise's most complex verification domains.
It is also one of the biggest opportunities to improve customer experience, reduce manual work, improve control quality, and build better risk decisioning.
About The Role
We are hiring a Product Manager to own one of the workstreams within Business Onboarding Verification.
Each PM within the team owns a complex product area end to end, from discovery and roadmap through delivery, measurement, and iteration.
These are not generic AI, programme management, or stakeholder coordination roles.
You will coordinate complex work, but the core of the job is product ownership: defining the problem, shaping the solution, making trade-offs explicit, setting success metrics, launching safely, and ensuring each change improves KYB as a product.
- What You Will Own
- Own the product roadmap for one BOV workstream, from discovery through launch and iteration.
- Identify the highest-value problems using customer friction, operational cost, manual review load, risk impact, regulatory need, and delivery readiness.
- Translate ambiguous KYB problems into clear product requirements, launch criteria, success metrics, and learning loops.
- Partner with Engineering, Analytics/Data Science, Product Compliance, Risk, Operations, regional teams, vendors, support partners, and adjacent PMs.
- Define launch metrics and guardrails across customer impact, manual review load, operational adoption, control quality, false positives, false negatives, auditability, monitoring, and rollback.
- Build feedback loops from agents, QA, assurance, customer outcomes, support contacts, downstream risk signals, and vendor/model performance where relevant.
- Balance tactical delivery with long-term product foundations.
- What Success Looks Like In The First 6-12 Months
- Your workstream has a clear roadmap with explicit priorities and measurable outcomes.
- The team has shipped meaningful product improvements, not just analysis or coordination.
- Product changes are safer to launch because metrics, guardrails, monitoring, fallback paths, and ownership are clear.
- Cross-functional partners understand what is being solved, why it matters, who owns what, and how success will be measured.
- KYB becomes faster, more measurable, more auditable, and easier for legitimate businesses and agents to navigate.
- This Role Gives You The Opportunity To
- Work on one of the most important regulated onboarding domains at Wise.
- Improve the experience for business customers and the agents reviewing their cases.
- Build practical AI, automation, decisioning, controls, and platform foundations in a real operational environment.
- Work across Product, Engineering, Compliance, Risk, Operations, Analytics, regional teams, and vendors on high-stakes problems.
- Shape how Wise moves from fragmented manual review and tactical control work toward reusable, measurable KYB capabilities.
Qualifications
- What We Are Looking For
- You have product management experience owning complex work from discovery through delivery and measurable outcomes.
- You are comfortable in data-heavy, risk-sensitive, operational, regulated, onboarding, payments, trust and safety, compliance, or fintech domains.
- You can reason with data and metrics, including denominators, baselines, segmentation, sample bias, data quality, attribution limits, and guardrails.
- You can translate ambiguous product, risk, compliance, or operational problems into clear requirements, launch criteria, and iteration plans.
- You understand that regulated product delivery needs evidence, auditability, operational readiness, monitoring, and ownership.
- You communicate clearly, make trade-offs explicit, and can create alignment without formal authority.
- Strong Additional Signals
- Experience in KYB, KYC, business onboarding, financial crime, identity, fraud, risk decisioning, compliance tooling, operational tooling, payments, or regulated fintech.
- Experience with AI, LLMs, ML models, document intelligence, decisioning systems, vendor evaluation, or agent-assist tooling.
- Experience turning remediation, audit, or control gaps into product or platform improvements.
- Experience reducing manual operations through automation, workflow redesign, better data, internal tools, QA/assurance processes, monitoring, or dashboards.
- Experience with legal entities, ownership structures, UBOs, directors, shareholders, authorised signatories, business registries, or complex evidence workflows.
- Additional Information
- Base salary: £120-148K (based on experience & interview outcomes)
- Restricted Stock Units (RSUs) & a variety of other benefits: Wise Benefits
For everyone, everywhere.
We're people building money without borders - without judgement or prejudice, too.
We believe teams are strongest when they are diverse, equitable and inclusive.
We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.
If you want to find out more about what it's like to work at Wise visit Wise. Jobs.
Keep up to date with life at Wise by following us on Linked In and Instagram.
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Principal Product Manager - KYC/KYB employer: hackajob
At hackajob, we pride ourselves on being an exceptional employer that fosters a culture of innovation and inclusivity. Our diverse team thrives in a high-performance environment where your contributions directly impact our multi-asset platform's success. With ample opportunities for professional growth and a commitment to employee development, joining us means being part of a forward-thinking company that values your expertise and ambition.
StudySmarter Expert Advice🤫
We think this is how you could land Principal Product Manager - KYC/KYB
✨Join Product Management Meetups
Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like hackajob!
✨Show Off Your Product Sense
Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at hackajob would be by your initiative!
✨Utilise Online Communities
Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.
✨Leverage Your University Network
If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at hackajob through your school's career services!
We think you need these skills to ace Principal Product Manager - KYC/KYB
Some tips for your application 🫡
Show Off Your Product Passion:When applying for a product management role like Principal Product Manager - KYC/KYB, let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!
Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!
Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.
Tailor Your CV to the Role:Make sure your CV is tailored for the Principal Product Manager - KYC/KYB position at hackajob. Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!
How to prepare for a job interview at hackajob
✨Understand the Product Life Cycle
As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.
✨Showcase Your Cross-Functional Skills
Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.
✨Prepare for Case Studies
In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.
✨Know Your Metrics
Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.
