At a Glance
- Tasks: Lead content design strategy and harness AI to enhance customer experiences.
- Company: Wise, a global tech company revolutionising money management.
- Benefits: Flexible work environment, diverse team, and opportunities for personal growth.
- Other info: Be part of an inclusive team that values diversity and empowerment.
- Why this job: Join us in fixing a broken financial system and make a real impact.
- Qualifications: Proven experience in content design and a passion for AI.
The predicted salary is between 80000 - 100000 £ per year.
Wise is a global technology company, building the best way to move and manage the world’s money. Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money. As part of our team, you will be helping us create an entirely new network for the world's money.
How should global money work? How do you take a complex, stressful experience and make it simple, calming even? How do you challenge the way it’s always been done? How do you think in a human‑centred way to ship automated systems you’re truly proud of? These are a few of the challenges an AI Principal Content Designer will work on as part of Wise’s global mission to build an open, fair, and human financial system. Right now we move £6 billion every month for over 12 million people, and as we scale, our systems must get more complex to tackle the challenges of adversarial AI.
Your Mission
You’ll be figuring out how to harness the potential of AI to scale your impact as a content designer, quickly test and iterate on your ideas with a huge degree of freedom and flexibility, and learn as part of your day‑to‑day work as this technology evolves. You’ll also lead content design strategy in our org, working across the cross‑functional teams that make up FinCrime. You’ll help keep Wise safe and secure for our customers, and balance meeting regulatory obligations with building world‑class customer experiences.
How You’ll Contribute
Together with your team, you’ll identify ways to use AI to improve the way we support our customers, and with your fellow content designers, how to leverage AI as part of your design toolkit. You’ll collaborate with your design, data science, product, and engineering partners to set the vision and strategy, and coach teams to deliver it. You’ll be influential in your product area, understanding and prioritising content needs and delivering on the most impactful projects across multiple teams. Working with design leaders from other squads, you’ll standardise and systematise experiences for customers. Using your content skills, you’ll level up content design quality and maturity across the FinCrime squad. Part of the Content Guild, you’ll regularly collaborate with the content community across Wise.
This Role Will Give You The Opportunity To
- Own the squad’s content end‑to‑end, and steer the strategy and direction.
- Elevate product and content quality — you define what good looks like in the squad, and demonstrate it with everything you ship.
- Be part of a positive change in the world. We’re fixing a broken system, and putting people and businesses in control of their money.
About You
You’re an accomplished and experienced Principal Content Designer with extensive experience shipping world‑class products. Strong interest and foundational understanding of AI, including as part of user‑facing products and as part of your content design process. You’re comfortable navigating complexity and ambiguity — and can successfully collaborate in this environment. You have an eye for quality, and know what to focus on to drive it up. You’re influential, inspiring, and able to work with others in a culture that values autonomy and empowerment. You have willingness to give and receive constructive feedback. You’re highly empathetic, both to customers and the people you work with. You’re a trusted partner, building effective relationships with your peers across the business.
Heads Up, This Probably Isn’t For You If
Your experience is mostly in marketing content, advertising, copywriting, journalism or social media – and you have no hands‑on experience of content design or working in UX. You’re not comfortable navigating complexity and working in a fast‑paced environment.
Additional Information
For everyone, everywhere. We’re people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive. We’re proud to have a truly international team, and we celebrate our differences. Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.
Principal AI Content Designer, FinCrime employer: hackajob
Wise is an exceptional employer that champions a diverse and inclusive work culture, empowering employees to innovate and contribute meaningfully to the mission of creating a fair financial system. With a strong focus on employee growth, you will have the opportunity to lead impactful projects, collaborate with cross-functional teams, and harness the potential of AI in your role as a Principal AI Content Designer. Located in a dynamic environment, Wise offers a unique chance to be part of a global team dedicated to transforming how money moves around the world.
StudySmarter Expert Advice🤫
We think this is how you could land Principal AI Content Designer, FinCrime
✨Show Off Your Portfolio
In the world of UX/UI design, your portfolio speaks volumes! Make sure it's packed with your best work and showcases your process, not just the final product. We want to see how you tackle design challenges, so consider adding case studies that reflect your thought process and user-centric approach.
✨Get Involved in Design Communities
Jump into local or online design meetups and workshops! Places like UXPA or local design events can be goldmines for networking and learning. Plus, mingling with fellow designers can introduce you to potential job openings that might not be listed elsewhere.
✨Tailor Your Applications
When you find a role that excites you, like the one at hackajob for a Principal AI Content Designer, FinCrime, make your application count! Highlight specific projects and skills that directly relate to the job description. Hiring managers are looking for candidates who fit into their specific team, so show them you’re the one!
✨Leverage Social Media
Don't underestimate the power of social media in finding a UX/UI design job! Follow design leaders on platforms like Twitter or Instagram, share your work, and engage in conversations. It’s a great way to get noticed by recruiters and even catch wind of openings at companies like hackajob before they go live!
We think you need these skills to ace Principal AI Content Designer, FinCrime
Some tips for your application 🫡
Showcase Your Design Process:When you're applying for a UX/UI Design role like Principal AI Content Designer, FinCrime at hackajob, make sure to include examples that clearly highlight your design process. We want to see not just the final product but also the journey that led you there—wireframes, user personas, and iterations demonstrate your thought process and user-centric approach!
Tailor Your Portfolio:A tailor-made portfolio is crucial for a full-time design role! Curate your best projects that align with the kind of work hackajob does. We suggest including 3-5 case studies that showcase a variety of skills such as wireframing, prototyping, and user testing to really make your application pop.
Craft a Compelling Cover Letter:Your cover letter should not just be a summary of your CV. Use it to express why you’re excited about UX/UI Design and what draws you specifically to hackajob. Mention any relevant experience, tools you’re proficient in (like Sketch or Figma), and how you can contribute to their projects.
Highlight Collaboration Skills:In the world of UX/UI Design, teamwork is crucial. Make sure to highlight any past experiences where you worked in cross-functional teams. Illustrate how you communicated design decisions and listened to feedback, as this will resonate well with the culture at hackajob.
How to prepare for a job interview at hackajob
✨Show Off Your Portfolio
When you're gunning for a full-time UX/UI design role, your portfolio is your best friend! Make sure you've got a solid selection of your work, showcasing not just the final designs, but the process behind them—think wireframes, user flows, and any user research you've conducted. During the interview with hackajob, be prepared to discuss your design decisions and how they solve specific user problems.
✨Prepare for Design Challenges
Expect to face some practical design tasks during your interview. hackajob might ask you to tackle a quick design challenge or critique an existing interface. Brush up on your problem-solving skills and try to articulate your thought process as you work through these scenarios. Showing how you approach a design problem is just as important as the final output!
✨Know the Tools of the Trade
Familiarise yourself with the tools commonly used in the industry—figma, Adobe XD, or Sketch should be second nature to you. Be ready to discuss your preferred tools during the interview and how they've shaped your design process at previous positions. This knowledge could give you an edge at hackajob!
✨Show Passion for User Experience
In a full-time UX/UI design role, having a genuine passion for improving user interactions can set you apart. Be prepared to share instances when you went above and beyond to ensure a great user experience in your previous projects. This will demonstrate that you’re not just a designer, but a user advocate, which is exactly what hackajob is looking for.
