Police Liaison Unit Analyst in Northampton

hackajob is collaborating with Barclays to connect them with exceptional professionals for this role. Join us as a Police Liaison Unit Analyst, to ensure accurate and timely handling of legal and administrative requests while supporting improvements in processes and guidance. In this role, you will review detailed information and take action to meet the requirements of Court Orders and other legal requests. Accuracy and attention to detail are essential. You will also help identify and resolve issues for external stakeholders and work with colleagues to improve guidance where needed. You’ll have the chance to apply your attention to detail and contribute to meaningful outcomes in a supportive team environment.

To be successful as a Police Liaison Unit Analyst, you should have experience with:

• Reviewing and interpreting detailed legal documentation or requests from legal authorities or agencies, ensuring compliance and timely action.
• Communicating clearly and professionally with external stakeholders in a controlled environment.
• Coordinating, evaluating, and organising large volumes of detailed information with consistency and accuracy.
• Working to meet deadlines and making timely, evidence‑based judgments to support operational requirements and effective issue resolution.
• Learning internal systems quickly; familiarity with Barclays tools such as ServiceNow and FullServ is beneficial.

Some Other Highly Valued Skills May Include:

• Professional written and verbal communication, with the ability to prioritise multiple tasks effectively.
• Building collaborative relationships with internal and external stakeholders to support consistent outcomes.

You may be assessed on the key critical skills relevant for success in the role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job‑specific technical skills. This role will be based in Northampton.

Purpose of the role:

To support business areas with day‑to‑day processing, reviewing, reporting, trading and issue resolution.

Accountabilities:

• Support various business areas with day‑to‑day initiatives including processing, reviewing, reporting, trading, and issue resolution.
• Collaboration with teams across the bank to align and integrate operational processes.
• Identification of areas for improvement and providing recommendations in operational processes.
• Development and implementation of operational procedures and controls to mitigate risks and maintain operational efficiency.
• Development of reports and presentations on operational performance and communicate findings to internal senior stakeholders.
• Identification of industry trends and developments to implement best practice in banking operations.
• Participation in projects and initiatives to improve operational efficiency and effectiveness.

Analyst Expectations:

• Perform prescribed activities in a timely manner and to a high standard, consistently driving continuous improvement.
• In‑depth technical knowledge and experience in their assigned area of expertise.
• Thorough understanding of the underlying principles and concepts within the area of expertise.
• Develop technical expertise in work area, acting as an advisor where appropriate.
• Will have an impact on the work of related teams within the area.
• Partner with other functions and business areas.
• Take responsibility for end results of a team’s operational processing and activities.
• Escalate breaches of policies/procedure appropriately.
• Take responsibility for embedding new policies/procedures adopted due to risk mitigation.
• Advise and influence decision making within own area of expertise.
• Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to.
• Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
• Maintain and continually build an understanding of how own sub‑function integrates with function, alongside knowledge of the organisation’s products, services and processes within the function.
• Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub‑function.
• Make evaluative judgements based on the analysis of factual information, paying attention to detail.
• Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents.
• Guide and persuade team members and communicate complex/sensitive information.
• Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.