Ops Analyst - BA3 in Northampton

Role Overview

Ops Analyst - BA3 at Barclays. This role supports business areas with day‑to‑day processing, reviewing, reporting, trading and issue resolution. The position is based in Northampton.

Qualifications

• To meet the needs of stakeholders/customers through specialist advice and support
• Perform prescribed activities in a timely manner and to a high standard, impacting both the role and surrounding roles
• Possess responsibility for specific processes within a team

Highly Valued Skills

• Identification of areas for improvement and providing recommendations in operational processes
• Development and implementation of operational procedures and controls to mitigate risks and maintain operational efficiency
• Development of reports and presentations on operational performance and communicating findings to internal senior stakeholders

Accountabilities

• Support various business areas with day‑to‑day initiatives including processing, reviewing, reporting, trading, and issue resolution
• Collaborate with teams across the bank to align and integrate operational processes
• Identify areas for improvement and provide recommendations in operational processes
• Develop and implement operational procedures and controls to mitigate risks and maintain operational efficiency
• Develop reports and presentations on operational performance and communicate findings to internal senior stakeholders
• Identify industry trends and developments to implement best practice in banking operations
• Participate in projects and initiatives to improve operational efficiency and effectiveness

Analyst Expectations

• To meet the needs of stakeholders/customers through specialist advice and support
• Perform prescribed activities in a timely manner and to a high standard, impacting both the role itself and surrounding roles
• Possess responsibility for specific processes within a team
• May lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources
• If the position has leadership responsibilities, demonstrate clear leadership behaviours: Listen and be authentic, Energise and inspire, Align across the enterprise, Develop others
• As an individual contributor, manage own workload, implement systems and processes within own work area and participate on projects broader than the direct team
• Execute work requirements as identified in processes and procedures, collaborating with and impacting closely related teams
• Check work of colleagues to meet internal and stakeholder requirements
• Provide specialist advice and support pertaining to own work area
• Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to, delivering work in line with relevant rules, regulations and codes of conduct
• Maintain and continually build understanding of how all teams in area contribute to the objectives of the broader sub‑function, delivering impact on collaborating teams
• Continuously develop awareness of underlying principles and concepts of the area of responsibility, building upon administrative/operational expertise
• Make judgements based on practice and previous experience
• Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances not covered by procedures
• Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day‑to‑day administrative requirements
• Build relationships with stakeholders/customers to identify and address their needs

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – the moral compass guiding us to do what we believe is right. They are also expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.