Court Orders Analyst: Detail-Driven Process Improver in Northampton

hackajob is collaborating with Barclays to connect them with exceptional professionals for this role. Join us as a Court Orders Analyst, to ensure accurate and timely handling of legal and administrative requests while supporting improvements in processes and guidance.

In this role, you will review detailed information and take action to meet the requirements of Court Orders and other legal requests. Accuracy and attention to detail are essential. You will also help identify and resolve issues for external stakeholders and work with colleagues to improve guidance where needed. You’ll have the chance to apply your attention to detail and contribute to meaningful outcomes in a supportive team environment.

To be successful as a Court Orders Analyst, you should have experience with:

• Reviewing and interpreting detailed legal documentation or requests from legal authorities or agencies, ensuring compliance and timely action.
• Communicating clearly and professionally with external stakeholders in a controlled environment.
• Coordinating, evaluating, and organising large volumes of detailed information with consistency and accuracy.
• Working to clear deadlines and making timely, evidence-based judgments to support operational requirements and effective issue resolution.
• Learning internal systems quickly; familiarity with Barclays tools such as ServiceNow and FullServ is beneficial.

Some Other Highly Valued Skills May Include:

• Professional written and verbal communication, with the ability to prioritise multiple tasks effectively.
• Building collaborative relationships with internal and external stakeholders to support consistent outcomes.

This role will be based in Northampton.

Purpose of the role:

To support business areas with day-to-day processing, reviewing, reporting, trading and issue resolution.

Accountabilities:

• Support various business areas with day-to-day initiatives including processing, reviewing, reporting, trading, and issue resolution.
• Collaboration with teams across the bank to align and integrate operational processes.
• Identification of areas for improvement and providing recommendations in operational processes.
• Development and implementation of operational procedures and controls to mitigate risks and maintain operational efficiency.
• Development of reports and presentations on operational performance and communication of findings to internal senior stakeholders.
• Identification of industry trends and developments to implement best practice in banking operations.
• Participation in projects and initiatives to improve operational efficiency and effectiveness.

Analyst Expectations:

• To perform prescribed activities in a timely manner and to a high standard, consistently driving continuous improvement.
• Requires in-depth technical knowledge and experience in the assigned area of expertise.
• Thorough understanding of the underlying principles and concepts within the area of expertise.
• Lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. (For leadership roles)
• For an individual contributor, develop technical expertise and act as an advisor where appropriate.
• Have an impact on the work of related teams within the area.
• Partner with other functions and business areas.
• Take responsibility for end results of a team’s operational processing and activities.
• Escalate breaches of policies or procedures appropriately.
• Take responsibility for embedding new policies or procedures adopted due to risk mitigation.
• Advise and influence decision making within own area of expertise.
• Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to, delivering work and responsibilities in line with relevant rules, regulation and codes of conduct.
• Maintain and continually build an understanding of how your sub-function integrates with the function, alongside knowledge of the organisation’s products, services and processes.
• Demonstrate understanding of how areas coordinate and contribute to the achievement of objectives of the sub‑function.
• Make evaluative judgments based on analysis of factual information, paying attention to detail.
• Resolve problems by identifying and selecting solutions through application of technical experience and precedents.
• Guide and persuade team members and communicate complex or sensitive information.
• Act as a contact point for stakeholders outside the immediate function, building a network of contacts outside the team and external to the organisation.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.