At a Glance
- Tasks: Investigate and negotiate motor claims while minimising financial impact for customers.
- Company: Join a Forbes-recognised employer known for its inclusive culture.
- Benefits: Competitive salary, training provided, and opportunities for career growth.
- Other info: Dynamic team environment with a focus on professional development.
- Why this job: Make a difference in customers' lives while developing valuable skills.
- Qualifications: Prior claims handling experience preferred, but a willingness to learn is key.
The predicted salary is between 30000 - 36000 £ per year.
Description We are looking for several Experienced Motor Claims Handlers to join our company, which is recognized by Forbes as the World's Best Employer and Best Employer for Women.
As an experienced Motor Claims Handler, you will be responsible for investigating the claim once the hire has ended and negotiating the settlement whilst minimising the financial impact to our customers.
Prior claims handling experience is preferrable; however, training is provided.
An appetite to learn and transferrable skills are required.
Responsibilities Acquire expert knowledge of credit hire laws, rules, and protocols Manage own case load efficiently to achieve monthly targets individually and as part of the team Request relevant documentation for the claim to enable efficient settlement strategy and investigate claimed periods and rates to ensure they are reasonable and not exaggerated.
Correspond with all relevant parties via telephone, email, or letter whilst ensuring to deliver professional standards of customer service to internal and external customers.
Negotiate and settle claims by agreement where possible Nominate or instruct Solicitors as and when required Maintain a high standard of quality on work produced to meet both internal and external audit requirements, including clearly detailed notation Deliver professional standa...
Experienced Motor Claims Handler in Norfolk employer: hackajob
At hackajob, we pride ourselves on being an exceptional employer that fosters a culture of innovation and inclusivity. Our diverse team thrives in a high-performance environment where your contributions directly impact our multi-asset platform's success. With ample opportunities for professional growth and a commitment to employee development, joining us means being part of a forward-thinking company that values your expertise and ambition.
