At a Glance
- Tasks: Provide top-tier support for complex network issues and optimise network performance.
- Company: Join a leading tech firm focused on innovative networking solutions.
- Benefits: Attractive salary, flexible working options, and opportunities for professional growth.
- Other info: Dynamic work environment with excellent career advancement opportunities.
- Why this job: Be at the forefront of cutting-edge networking technology and make a real difference.
- Qualifications: Proven Tier 3 network support experience and strong networking skills required.
The predicted salary is between 55000 - 70000 € per year.
Responsibilities:
- Provide Tier 3 technical support for complex network issues affecting live production systems, training platforms, and business services.
- Act as the highest level of escalation for network-related incidents and service outages.
- Diagnose and resolve advanced networking issues across cloud, on-premise, and hybrid infrastructure environments.
- Support incident, problem, and change management processes in accordance with ITIL service management practices.
- Lead root cause analysis and remediation activities for major network incidents.
- Maintain and optimise network performance, reliability, and availability across operational environments.
- Support network configuration, upgrades, patching, and vulnerability remediation activities.
- Work closely with infrastructure, cloud, and platform engineering teams to support system deployments and network integrations.
- Monitor network performance and security using monitoring, logging, and observability tools.
- Maintain accurate network documentation including topology diagrams, configuration records, and operational procedures.
Essential Skills and Experience:
- Proven experience providing Tier 3 network support within complex enterprise or operational environments.
- Strong expertise in networking technologies including routing, switching, firewalling, VPNs, and network security.
- Experience supporting cloud networking environments (e.g. Azure Virtual Networks, AWS VPCs).
- Knowledge of deployable satellite internet constellations (e.g. Starlink) or similar technologies.
- Knowledge of 4/5G network solutions and technologies.
- Experience diagnosing and resolving complex network issues across distributed or hybrid environments.
- Experience supporting container networking and service connectivity within platforms such as Kubernetes, Docker or OpenShift.
- Experience performing root cause analysis and leading resolution of major incidents.
- Familiarity with ITIL service management practices including incident, problem, and change management.
- Experience with network monitoring and observability tools (e.g. SolarWinds).
- Strong understanding of network security practices including segmentation, firewall rules, and secure connectivity.
- Relevant networking certification (e.g. CCNP or equivalent experience).
Networks Solution Engineer employer: hackajob
As a Networks Solution Engineer at our company, you will thrive in a dynamic and innovative environment that prioritises employee growth and development. We offer competitive benefits, a collaborative work culture, and opportunities to work with cutting-edge technologies in a supportive team setting. Located in a vibrant area, our company fosters a sense of community and encourages continuous learning, making it an excellent place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Networks Solution Engineer
✨Tip Number 1
Network your way to success! Reach out to professionals in the industry through LinkedIn or local meetups. Building connections can lead to job opportunities that aren't even advertised yet.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal project that highlights your expertise in networking technologies. This can be a great conversation starter during interviews and shows you're proactive.
✨Tip Number 3
Prepare for technical interviews by brushing up on your problem-solving skills. Practice common networking scenarios and be ready to demonstrate your thought process. We all know that hands-on experience speaks volumes!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team.
We think you need these skills to ace Networks Solution Engineer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with Tier 3 network support and the specific technologies mentioned in the job description. We want to see how your skills align with what we're looking for!
Showcase Your Problem-Solving Skills:In your application, share examples of complex network issues you've diagnosed and resolved. We love seeing how you tackle challenges, especially in hybrid environments!
Highlight Relevant Certifications:If you've got any networking certifications like CCNP, make them stand out! We value qualifications that show your expertise in networking technologies and practices.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates from us!
How to prepare for a job interview at hackajob
✨Know Your Networking Stuff
Make sure you brush up on your networking technologies, especially routing, switching, and security. Be ready to discuss your hands-on experience with cloud environments like Azure and AWS, as well as any knowledge of satellite internet technologies. This will show that you're not just familiar with the theory but can apply it in real-world scenarios.
✨Prepare for Technical Scenarios
Expect to tackle some technical questions or scenarios during the interview. Practice explaining how you would diagnose and resolve complex network issues, and be prepared to lead a root cause analysis discussion. Use examples from your past experiences to illustrate your problem-solving skills.
✨Familiarise Yourself with ITIL Practices
Since the role involves incident, problem, and change management, it’s crucial to understand ITIL practices. Brush up on how these processes work and be ready to discuss how you've applied them in previous roles. This will demonstrate your ability to fit into their service management framework.
✨Show Your Team Spirit
Collaboration is key in this role, so be prepared to talk about how you've worked with infrastructure, cloud, and platform engineering teams in the past. Highlight any successful projects where teamwork made a difference, and express your enthusiasm for working closely with others to achieve common goals.
