At a Glance
- Tasks: Drive market insights and operational learning to enhance team performance and decision-making.
- Company: Dynamic e-commerce leader with a focus on innovation and collaboration.
- Benefits: Flexible hybrid working, competitive salary, and a supportive environment for growth.
- Other info: Inclusive culture that values diverse perspectives and encourages creativity.
- Why this job: Make a real impact by shaping marketplace strategies and driving continuous improvement.
- Qualifications: Experience in analytics, strategy, or e-commerce; strong data interpretation skills.
The predicted salary is between 60000 - 80000 £ per year.
We’re looking for a data‑driven professional who can bring together market insight and operational learning to help teams make informed decisions and continuously improve.
This role can be based from London, France, Poland or Spain, with frequent travel between sites.
Responsibilities
- Define and own the Group Marketplace market intelligence agenda.
- Gather and analyse marketplace performance data, seller trends and market developments to identify opportunities for improvement.
- Monitor competitor activity, emerging marketplace models and changes across the wider e‑commerce landscape.
- Identify, document and share best practices through clear frameworks and a centralised knowledge base, helping teams avoid duplication and apply operational learnings consistently across banners.
- Lead the roll‑out and adoption of best practices across banners, partnering with local teams to embed consistent standards and ways of working while tracking impact to drive continuous improvement.
- Translate complex data into clear narratives for senior stakeholders, supporting business cases, prioritisation, OKRs and investment decisions in close collaboration with Marketplace, Product, Finance and Operations teams.
- Drive structured post‑launch reviews and embed a test‑and‑learn culture, ensuring operational insights are captured, reused and scaled across banners to support continuous improvement.
Qualifications
- Experience in strategy, analytics, market intelligence, consulting or e‑commerce/marketplace environments.
- Strong exposure to cross‑functional environments (e. g. working with Product, Operations, Finance or Commercial teams).
- Experience in building or scaling knowledge‑management frameworks, best‑practice sharing or continuous‑improvement initiatives.
- Demonstrated ability to translate complex data into clear recommendations for senior stakeholders.
- Familiarity with data visualisation and analytics tools (e. g. Excel, SQL, Tableau, Power BI or similar).
- Experience leveraging automation, data tooling or AI (e. g. analytics automation, insight generation, knowledge capture) to improve efficiency and scalability.
- How We Work
We believe in flexibility and balance.
Our hybrid model blends home working for focus with time spent connecting and collaborating – whether in our offices or at offsite locations.
On average, around 60% of your time will involve in‑person collaboration.
What We Offer
An inclusive environment where your potential is limited only by your imagination.
We encourage new ideas, support experimentation, and strive to create a workplace where everyone can be their best self.
We also offer a competitive benefits package and plenty of opportunities to stretch and grow your career.
Diversity & Inclusion
Our customers come from all walks of life – and so do we.
We’re committed to ensuring all colleagues, future colleagues and applicants are treated equally, regardless of age, gender, marital or civil partnership status, ethnicity, culture, religion, belief, political opinion, disability, gender identity, gender expression or sexual orientation.
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