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hackajob is partnering directly with BNY Mellon to hire for this role.
Were seeking a future team member for the role ofVice President, DevOps Production Services to join our team. This role is located in Manchester.
Role Overview:
We are seeking a highly skilled professional with strong experience in Production Application Support to manage and support critical enterprise AI based applications in a fast-paced production environment. The role requires hands-on expertise in monitoring, incident management, troubleshooting, release support, and ensuring high availability and stability of business-critical platforms.
In this role, youll make an impact in the following ways:
- Provide L2/L3 production support for enterprise applications and ensure platform stability, resiliency, and availability.
- Monitor application health, system performance, batch jobs, interfaces, and alerts using enterprise monitoring and observability tools.
- Investigate, troubleshoot, and resolve production incidents within defined SLAs.
- Perform root cause analysis (RCA) for recurring issues and drive permanent fixes.
- Analyze production logs, identify failure patterns, and create actionable dashboards to improve service monitoring and incident response.
- Coordinate with development, infrastructure, database, network, and business teams for issue resolution.
- Support application deployments, change requests, weekend releases, and post-release validations.
- Maintain incident, problem, and change records in service management tools.
- Drive continuous service improvement through automation, process optimization, and proactive monitoring.
- Participate in on-call support and major incident management as required.
- Prepare operational reports, service health summaries, and stakeholder communications.
- Write and analyze SQL queries for data validation, issue investigation, and production troubleshooting.
- Use Unix/Linux commands and scripting for application support, log reviews, file handling, and system-level troubleshooting. xgikmsk
- Leverage Splunk extensively for log analysis, issue diagnosis, trend identification, alerting insights, and dashboard creation.
To be successful in t
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Vice President, DevOps Production Services in Manchester employer: Hackajob
Joining Google as a Security Platform Engineer in the UK Public Sector means becoming part of a dynamic and innovative team dedicated to delivering secure private cloud services for critical customers. With a strong emphasis on employee growth, you will have access to cutting-edge technology and collaborative opportunities that foster professional development. The inclusive work culture at Google encourages creativity and teamwork, making it an exceptional employer for those seeking meaningful and impactful work in a supportive environment.
