At a Glance
- Tasks: Ensure stability and reliability of critical production platforms while driving operational excellence.
- Company: Join BNY Mellon, a leader in financial services with a focus on innovation.
- Benefits: Competitive salary, comprehensive benefits, and opportunities for professional growth.
- Other info: Collaborative team environment with global support coverage and excellent career advancement potential.
- Why this job: Make a real impact by improving platform reliability and driving continuous improvement initiatives.
- Qualifications: Bachelor's degree in IT or related field and experience in complex production environments.
The predicted salary is between 49500 - 60500 £ per year.
You can get further details about the nature of this opening, and what is expected from applicants, by reading the below.
hackajob is partnering directly with BNY Mellon to hire for this role.
Were seeking a future team member for the role of Senior Specialist, Production Services Application Support Analystto join our team. This role is located in Manchester.
In this role, youll make an impact in the following ways
- Ensure the stability, resiliency, and availability of critical Digital Assets production platforms by proactively monitoring system health, identifying risks, and driving operational excellence.
- Act as a senior technical partner to Engineering, Infrastructure, Security, and Product teams to improve platform reliability and operational readiness.
- Lead technical coordination during major incidents, helping drive rapid diagnosis, recovery, stakeholder communication, and root cause remediation.
- Drive continuous improvement initiatives focused on automation, observability, service reliability, operational efficiency, and reduction of manual processes.
- Evaluate production risks associated with application releases, infrastructure changes, and platform enhancements to ensure safe and controlled implementation.
- Analyze recurring incidents and operational trends to identify opportunities for resiliency improvements and long-term risk reduction.
- Support disaster recovery, business continuity, capacity planning, and platform resiliency initiatives across Digital Assets services.
- Contribute to the development of operational standards, runbooks, monitoring strategies, and best practices that strengthen the overall Production Services discipline.
- Partner with global support teams to provide seamless 24x7 operational coverage for business-critical services and client-facing platforms.
To be successful in this role, we're seeking the following
- Bachelors degree in computer science, Information Technology, Engineering, or a related field, or equivalent practical experience.
- Experience supporting complex, large-scale production environments within financial services or other highly regulated industries. xgikmsk
- Experience in incident, problem, change, and production support management, with the ability to troubleshoot and resolve complex technical issues under pressure.
- Understanding of enterprise application architecture, distributed systems, cloud technologies, middleware, Please click on the apply button to read the full job description
Senior Specialist, Production Services Application Support Analyst in Manchester employer: Hackajob
Joining Google as a Security Platform Engineer in the UK Public Sector means becoming part of a dynamic and innovative team dedicated to delivering secure private cloud services for critical customers. With a strong emphasis on employee growth, you will have access to cutting-edge technology and collaborative opportunities that foster professional development. The inclusive work culture at Google encourages creativity and teamwork, making it an exceptional employer for those seeking meaningful and impactful work in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Specialist, Production Services Application Support Analyst in Manchester
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at Hackajob or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to Hackajob.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like Hackajob.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like Hackajob that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Senior Specialist, Production Services Application Support Analyst in Manchester
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Hackajob.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Hackajob and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Hackajob
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Hackajob uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
