At a Glance
- Tasks: Assist clients via live chat, navigate software, and provide product feedback.
- Company: Join Street Group, a tech-savvy company in Manchester with a hybrid work model.
- Benefits: Earn up to Β£27,000, plus learning budgets and volunteer days.
- Other info: Enjoy a dynamic work environment with opportunities for personal growth.
- Why this job: Enhance customer experience while working with cutting-edge technology.
- Qualifications: Strong communication skills and a passion for tech are essential.
The predicted salary is between 27000 - 27000 β¬ per year.
hackajob is seeking a Live Chat Support Specialist to enhance customer experience at Street Group. Located in Manchester with a hybrid work model, you will assist clients in navigating software, provide feedback on product development, and ensure a high-quality experience for users.
The role requires strong communication skills, a passion for technology, and the ability to manage multiple tasks effectively.
Offers include a salary of up to Β£27,000, with generous benefits including learning budgets and volunteer days.
Hybrid Live Chat Specialist β Tech-Savvy Property Support in Manchester employer: hackajob
Street Group is an exceptional employer that prioritises employee growth and well-being, offering a hybrid work model in the vibrant city of Manchester. With a competitive salary of up to Β£27,000, generous benefits such as learning budgets and volunteer days, and a supportive work culture that values innovation and collaboration, this role as a Live Chat Support Specialist provides a meaningful opportunity to contribute to customer satisfaction while advancing your career in a tech-savvy environment.
StudySmarter Expert Adviceπ€«
We think this is how you could land Hybrid Live Chat Specialist β Tech-Savvy Property Support in Manchester
β¨Tip Number 1
Get to know the company inside out! Research Street Group and their products so you can chat confidently about how you can enhance their customer experience. This shows you're genuinely interested and ready to hit the ground running.
β¨Tip Number 2
Practice your communication skills! Since this role is all about chatting with clients, try role-playing different scenarios with friends or family. The more comfortable you are, the better you'll perform in real conversations.
β¨Tip Number 3
Show off your tech-savviness! Be prepared to discuss your favourite tools and technologies that can help improve customer support. We love seeing candidates who are passionate about using tech to solve problems.
β¨Tip Number 4
Apply through our website! Itβs the best way to ensure your application gets noticed. Plus, weβre always on the lookout for enthusiastic candidates who want to join our team and make a difference.
We think you need these skills to ace Hybrid Live Chat Specialist β Tech-Savvy Property Support in Manchester
Some tips for your application π«‘
Show Your Tech Savvy Side:Make sure to highlight your experience with technology in your application. We want to see how you've used tech to solve problems or improve customer experiences, so donβt hold back!
Tailor Your Communication Style:Since strong communication skills are key for this role, use your application to showcase your ability to convey information clearly and effectively. We love seeing examples of how youβve communicated with clients in the past.
Demonstrate Your Multitasking Skills:This role involves juggling multiple tasks, so give us a glimpse of how you manage your time and priorities. Share specific examples where you successfully handled various responsibilities at once.
Apply Through Our Website:We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures youβre considered for the role. Plus, itβs super easy!
How to prepare for a job interview at hackajob
β¨Know Your Tech
Brush up on the latest tech trends and tools relevant to property support. Being tech-savvy is key for this role, so be ready to discuss how you've used technology to enhance customer experiences in the past.
β¨Master the Art of Communication
Since strong communication skills are a must, practice articulating your thoughts clearly and concisely. Consider role-playing common customer scenarios to showcase your ability to handle inquiries effectively during the interview.
β¨Showcase Your Multitasking Skills
Prepare examples that demonstrate your ability to manage multiple tasks simultaneously. Think of situations where you successfully juggled various responsibilities and how you prioritised them to maintain high-quality service.
β¨Engage with Feedback
Be ready to discuss how youβve provided feedback on products or services in previous roles. This shows your proactive approach to improving user experience, which is crucial for the position at Street Group.