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Our client is a global money transfer technology company.
Company Description
Our client is a global technology company, building the best way to move and manage the world's money.
Min fees. Max ease. Full speed.
Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, our client is on a mission to make their lives easier and save them money.
As part of our team, you will be helping us create an entirely new network for the world's money.
For everyone, everywhere.
More about our mission and what we offer.
Job Description
Your mission:
Our client is building a scalable, transparent, and cost-efficient card issuance supply chain. We're looking for a Supply Chain Function Lead – Card Issuance to own the multi-year strategy for card manufacturing and delivery, design the operating model for a high-performing global supply chain function, and lead our partner portfolio end-to-end—from selection and governance to commercial negotiations and performance.
A core part of this role is senior partner stakeholder management: you'll represent our client externally, keep vendors accountable to outcomes, and influence partner priorities and behaviours to protect our client's customer experience, cost, and resilience goals.
What you'll do
Set strategy & build the operating model
- Define and drive the 1–3 year strategy for card manufacturing and delivery—balancing service levels, product experience, cost-to-serve, and transparency.
- Design the operating model for a scalable global supply chain function (team structure, governance cadence, escalation paths, decision forums, metrics/scorecards).
- Own the monitoring roadmap (coverage, controls, ROI) so issues are detected early and resolved through clear ownership.
Own the partner portfolio & drive vendor accountability (critical)
- Lead the global partner portfolio strategy (manufacturer + delivery partners), including multi-vendor coverage and concentration risk management. xgikmsk
- Establish high-impact vendor governance:
- performance scorecards (SLA, quality, lead times, loss/damage, scan compliance, complaints, transparency)
- structured escalation and remediation playbooks
- root-cause expectations and corrective action plans with deadlines
- Represent our client in senior partner forums and ensure our client priorities are executed
- Proactively identify underperformance and lead exec-level decisions: invest / fix / replace, including transition planning and risk-managed migrations.
Lead commercial negotiation & contra
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