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- Tasks: Lead complex programs in custody, ensuring successful delivery and alignment with client expectations.
- Company: Join BNY, a leader in financial services, known for innovation and excellence.
- Benefits: Competitive salary, comprehensive benefits, and opportunities for professional growth.
- Other info: Dynamic role with a focus on strategic planning and stakeholder engagement.
- Why this job: Make a significant impact in the financial sector while managing exciting projects.
- Qualifications: Experience in program management and strong understanding of custody products required.
The predicted salary is between 80000 - 120000 £ per year.
The Custody Client Change Program Manager is accountable for the successful delivery of complex programs or multiple related projects within the custody domain. This role requires strategic oversight, governance, and coordination across multiple workstreams to ensure outcomes align with client expectations and organizational objectives. Acting as the central point of contact between clients and internal teams—including Business, Technology, Product, and Operations—the CCC Program Manager drives alignment, transparency, and disciplined execution throughout the program lifecycle.
Key Responsibilities
- Program Governance & Compliance: Establish and maintain program governance frameworks, ensuring adherence to organizational standards and regulatory requirements. Maintain accurate program documentation and ensure readiness for internal and external audits.
- Strategic Planning & Delivery: Define program objectives, scope, and success metrics. Develop integrated program plans, including timelines, dependencies, milestones, and critical paths. Oversee budgets, forecasts, and financial tracking across all projects within the program.
- Stakeholder Engagement: Act as the primary liaison between clients and internal teams. Facilitate collaboration to define and validate business requirements, securing formal sign‑off and ensuring traceability. Provide clear, consistent communication across all stakeholder groups, including executive reporting.
- Execution & Change Management: Drive day‑to‑day delivery across multiple projects, ensuring alignment with program goals. Coordinate cross‑functional teams to keep deliverables on track. Manage changes to scope, requirements, or timelines through established governance processes.
- Risk & Issue Management: Identify, assess, and elevate risks and issues at the program level. Conduct risk assessments and implement mitigation strategies.
- Operational Readiness & Closure: Ensure smooth transition to BAU and secure operational readiness sign‑off. Conduct program reviews against objectives and document lessons learned.
Skills & Experience
- Proven experience managing large‑scale programs or multiple complex projects in a cross‑functional environment.
- Strong business acumen.
- Strong understanding of custody products and financial services.
- Excellent strategic thinking, analytical, and problem‑solving skills.
- Exceptional communication and stakeholder management capabilities.
- Expertise in program governance, financial oversight, and risk management.
- Proficiency with program management tools and methodologies (e.g., Agile, PMI, or equivalent).
Senior Vice President, POM Product Management in London employer: hackajob
Contact Detail:
hackajob Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Vice President, POM Product Management in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and engage with professionals on platforms like LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream role.
✨Tip Number 2
Prepare for interviews by researching the company and understanding their culture. We recommend practising common interview questions and tailoring your responses to highlight your experience in program management and stakeholder engagement. Show them you’re the perfect fit!
✨Tip Number 3
Follow up after interviews! A simple thank-you email can go a long way in keeping you top of mind. We suggest reiterating your enthusiasm for the role and briefly mentioning how your skills align with their needs.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications this way!
We think you need these skills to ace Senior Vice President, POM Product Management in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Senior Vice President, POM Product Management. Highlight your experience in managing large-scale programs and your understanding of custody products. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your strategic planning and stakeholder engagement experience. We love a good story that showcases your skills!
Showcase Your Achievements: When detailing your experience, focus on your achievements rather than just responsibilities. Use metrics where possible to demonstrate your impact. We want to see how you've driven success in previous roles!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved!
How to prepare for a job interview at hackajob
✨Know Your Program Management Inside Out
Make sure you brush up on your program management skills, especially in the context of custody products and financial services. Be ready to discuss your experience with large-scale programs and how you've successfully managed multiple complex projects.
✨Master Stakeholder Engagement
Prepare examples that showcase your exceptional communication and stakeholder management capabilities. Think about times when you acted as a liaison between clients and internal teams, and be ready to explain how you facilitated collaboration and secured formal sign-offs.
✨Demonstrate Strategic Thinking
Showcase your strategic planning skills by discussing how you've defined program objectives and success metrics in past roles. Be prepared to talk about how you developed integrated program plans and managed budgets, forecasts, and financial tracking.
✨Be Ready for Risk Management Questions
Expect questions around risk and issue management. Prepare to discuss how you've identified, assessed, and elevated risks at the program level, and share examples of mitigation strategies you've implemented to ensure smooth delivery.