At a Glance
- Tasks: Lead the Account Experience team to enhance user journeys for small businesses.
- Company: Join Wise, a rapidly growing fintech company on a mission to improve business banking.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Diverse and inclusive workplace that values your unique perspective.
- Why this job: Make a real impact by helping small businesses thrive with innovative product solutions.
- Qualifications: 5+ years as a Product Manager with a focus on user experience and small business needs.
The predicted salary is between 70000 - 90000 € per year.
Wise Business is a core part of Wise’s mission and one of the fastest growing parts of Wise. This role is a great opportunity to accelerate a product already at scale and growing rapidly. We are looking for a Product Manager with a strong understanding of building User Experiences for SMBs to lead our Account Experience team. Your mission begins the second a customer completes onboarding and lands in the product: ensuring they don’t just join, but thrive, activate, and scale their operations using our full suite of products. You will own the business experience across the lifecycle including ‘Early Use’ meaning adopting their first set of products and also ‘Deeping the usage’ meaning help business discovery, understand and adopt the full range of products that will help their Business grow.
Qualifications
- 5+ years experience as PM with successful launches that have led to trajectory change in growth
- UX Obsessed: You believe that B2B software shouldn’t feel like "work." You have a proven track record of leading design‑heavy products where the user journey is the primary differentiator
- Small Business Champion: You genuinely understand what it means to run a small business. You know their pain points, their late nights, and why a clear dashboard or a quick statement download matters.
- Proven Leader: You have led cross‑functional teams before. You know how to balance "shipping fast" with "building right."
- Strategic & Tactical: You can zoom out to define the strategy but aren’t afraid to dive into technical details of an API implementation
Bonus
- You have experience building B2B software
- You have experience managing 3rd party relationships
EEO Statement
We welcome applicants from all backgrounds and value diversity, equity, and inclusion.
Senior/Principal Product Manager - Business Account Experience in London employer: hackajob
Wise is an exceptional employer that champions innovation and growth, particularly in the dynamic realm of business account experiences. With a strong focus on user-centric design and a commitment to supporting small businesses, employees are empowered to make a meaningful impact while enjoying a collaborative and inclusive work culture. Located in a vibrant environment, Wise offers ample opportunities for professional development and career advancement, making it an ideal place for those looking to thrive in their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Senior/Principal Product Manager - Business Account Experience in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who work at Wise. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for the interview by understanding Wise's products inside out. Show us how you can enhance the user experience for SMBs and make their lives easier. We love candidates who can think like our users!
✨Tip Number 3
Don’t just talk about your past experiences; share specific examples of how you've driven growth and improved user journeys. We want to see your passion for product management shine through!
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you're genuinely interested in being part of the Wise team.
We think you need these skills to ace Senior/Principal Product Manager - Business Account Experience in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Senior/Principal Product Manager. Highlight your experience with user experiences for SMBs and any successful product launches that have made a real impact.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re passionate about helping small businesses thrive. Share specific examples of how you've improved user journeys in past roles, and don’t forget to mention your leadership experience!
Showcase Your UX Obsession:In your application, emphasise your understanding of what makes B2B software user-friendly. We want to see how you’ve made complex processes feel simple and enjoyable for users in your previous projects.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to keep track of your application and ensure it gets the attention it deserves!
How to prepare for a job interview at hackajob
✨Know Your Product Inside Out
Before the interview, make sure you thoroughly understand Wise's products and how they cater to small businesses. Familiarise yourself with the user experience and think about how you would enhance it. This will show your passion and readiness to contribute from day one.
✨Showcase Your UX Obsession
Prepare examples of past projects where you focused on user experience. Be ready to discuss how you’ve made B2B software feel less like work and more intuitive for users. This aligns perfectly with the role’s emphasis on UX, so let your enthusiasm shine through!
✨Demonstrate Your Small Business Insight
Think about your own experiences or those of people you know who run small businesses. Be prepared to discuss their pain points and how Wise can alleviate them. This will highlight your understanding of the target audience and your ability to empathise with their needs.
✨Balance Strategy with Technical Know-How
Be ready to talk about how you’ve successfully led cross-functional teams in the past. Share specific instances where you balanced strategic vision with the nitty-gritty of technical details, especially around API implementations. This will showcase your versatility as a product manager.
