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For Companies At a Glance
- Tasks: Lead product vision and strategy for Wise Account insights, enhancing user engagement.
- Company: Join Wise, a diverse and inclusive fintech company making a global impact.
- Benefits: Autonomy in decision-making, collaboration with top talent, and a fast-paced environment.
- Other info: Opportunity for personal growth in a mission-driven team.
- Why this job: Directly influence millions of customers and shape their financial experiences.
- Qualifications: 5+ years in digital product management, strong analytical skills, and customer-focused mindset.
The predicted salary is between 70000 - 90000 £ per year.
Senior or Principal Product Manager to join Wise Account squad in London and help elevate the global Wise Account experience, specifically focused on Account Insights. You will lead a critical product area within the squad, with a mission to provide customers with insights and recommendations on their finances that will help them unlock the full potential of their wealth. This role will involve working with multiple teams across Wise to create a market-leading insights experience that enhances user engagement and financial growth through transparency, control and personalisation.
Responsibilities
- Shape the product vision, strategy, and roadmap for your product area, using a combination of data, customer research, broader market insights, and strong value-driven principles.
- Deliver on the strategy and KPIs by prioritising the most impactful projects on a quarterly basis, and working closely with Engineers, Designers, Analysts, Researchers, Compliance, and beyond.
- Communicate and collaborate effectively with other product teams and departments to deliver the best possible experience for the customer, including influencing areas not in your direct control.
- Go beyond the traditional boundaries of a product role to help deliver faster, whether it’s owning your product’s compliance risk, helping unblock technical issues, or analysing data yourself where necessary.
- Report to the Account Experience product lead, whose role is to help you find your own path to having a massive impact on the Wise mission.
What You’ll Get to Do
- Directly impact millions of customers worldwide, shaping how they experience and interact with their Wise Account.
- Own and execute your vision, with the autonomy to make key product decisions and see them through.
- Work in a fast-paced, mission-driven environment, where your work will have a direct and measurable impact on customers globally.
- Collaborate with a world-class team of engineers, designers, researchers, and analysts to bring ideas to life.
Qualifications
- 5+ years of experience building customer-facing digital products, preferably in UX and customer journey optimisation, ideally in fintech, banking, or technology-driven organisations.
- Customer-obsessed and data-driven, deeply understanding customer needs, pain points, and behaviours, with strong analytical skills.
- Clear communicator who can adapt to your audience and deliver key messages efficiently.
- Good technical understanding that can help unblock decisions from engineering leadership.
- Hands on, willing to go beyond a traditional product role to help the team and product succeed.
- Experience in fintech or finance is not a requirement; fast learner with proven adaptability across domains.
Additional Information
We are a diverse, equitable, and inclusive team. We celebrate differences and strive to create an inclusive environment where every team member can contribute and grow. For more information about working at Wise, visit Wise.Jobs and follow us on LinkedIn and Instagram.
Senior/Principal Product Manager - Account Experience in London employer: hackajob
Contact Detail:
hackajob Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior/Principal Product Manager - Account Experience in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Show us you’re genuinely interested in Wise and how you can elevate the Account experience!
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role. We want to hear how you can shape the product vision and strategy.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re keen on joining our team!
We think you need these skills to ace Senior/Principal Product Manager - Account Experience in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Senior/Principal Product Manager role. Highlight your experience in building customer-facing digital products and how it aligns with our mission at Wise. We want to see how you can elevate the global Wise Account experience!
Showcase Your Data Skills: Since this role is all about insights and recommendations, don’t forget to showcase your analytical skills. Share examples of how you've used data to drive product decisions or improve customer experiences. We love a data-driven approach!
Communicate Clearly: As a clear communicator, it's essential to convey your ideas effectively. Use straightforward language in your application and make sure to highlight your ability to adapt your communication style to different audiences. We value collaboration and want to see that reflected in your writing!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows your enthusiasm for joining our team at Wise!
How to prepare for a job interview at hackajob
✨Know Your Product Inside Out
Before the interview, dive deep into Wise's products, especially the Account Insights feature. Understand how it works, its benefits, and any recent updates. This will not only show your enthusiasm but also help you discuss how you can contribute to enhancing the user experience.
✨Showcase Your Data-Driven Mindset
Prepare examples of how you've used data to shape product strategies in the past. Be ready to discuss specific metrics you've tracked and how they influenced your decisions. This aligns perfectly with the role's focus on being customer-obsessed and analytical.
✨Communicate Clearly and Effectively
Practice articulating your thoughts clearly, especially when discussing complex ideas. Use simple language to explain your previous projects and how you collaborated with cross-functional teams. This will demonstrate your ability to adapt your communication style to different audiences.
✨Embrace a Hands-On Approach
Be prepared to discuss times when you went beyond traditional product management roles. Whether it was unblocking technical issues or diving into compliance matters, showing your willingness to roll up your sleeves will resonate well with the team’s mission-driven culture.