Senior Partner Manager in London

As a Senior Partner Manager at Nectar360, you will play a crucial role in building exceptional client relationships and providing long‑term strategic loyalty solutions to our partners. Your expertise in marketing, loyalty, and customer relationship management will enable you to interpret and apply consumer insights to deliver and sell tactical marketing campaigns that drive incremental activity. You will be responsible for developing our partners’ loyalty propositions in line with business strategies, utilising emerging capabilities and technologies.

Your financial accountability will involve managing specific budget lines, owning production and tracking of multi‑million‑pound budgets, and identifying incremental revenue opportunities for your partner organisations. In addition, you will manage relationship and team dynamics, act as the main point of contact for partners, lead meetings with senior stakeholders, mentor and manage team members, and influence stakeholders at multiple levels to drive growth and contract renegotiations.

Who You Are

You are a highly experienced professional with a passion for customer loyalty and a proven track record in developing long‑term client relationships. You have strong commercial acumen, financial accountability and the ability to make independent business decisions. Your excellent communication, project‑management and interpersonal skills enable you to lead and influence internal and external stakeholders, manage partner accounts, and deliver impeccable business outcomes.

Essential Criteria

• Demonstrable experience in developing and managing long‑term client relationships within marketing, loyalty or customer relationship management.
• Demonstrable experience leading CRM or data‑driven marketing activities.
• Demonstrable experience developing loyalty propositions.
• Proven ability to interpret and apply consumer insights to deliver strategic and tactical marketing campaigns that drive incremental activity.
• Financial accountability for managing multi‑million‑pound budgets, including production, tracking and identification of incremental revenue opportunities.
• Experience in leading meetings with senior stakeholders and mentoring or managing team members.
• Ability to independently make commercial decisions and successfully execute joint business plans.

Benefits

We are committed to being a truly inclusive retailer, so you’ll be welcomed whatever your background. We encourage trying new things, support development and offer flexible working. Your wellbeing is important to us, and we provide the following benefits:

• Colleague discount: 10% off at Sainsbury’s, Argos, TU and Habitat after 4 weeks, increasing to 15% off at Sainsbury’s every Friday and Saturday and 15% off at Argos each pay day.
• Pension scheme and life cover.
• Performance‑related target bonus of up to 10% of salary (may vary for Nectar360).
• Annual holiday allowance with option to purchase additional holiday.
• Season ticket loans, cycle‑to‑work scheme, health cash plans, pay advance and a range of discounts from other retailers.
• Employee assistance programme.
• Maternity or adoption leave: up to 26 weeks’ pay; paternity leave: up to 4 weeks’ pay.