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- Tasks: Lead design projects that improve public services through innovative technology.
- Company: Join Made Tech, a mission-driven company transforming society with tech.
- Benefits: Enjoy 30 days holiday, flexible hours, remote work, and wellness support.
- Why this job: Make a real difference in people's lives while honing your design skills.
- Qualifications: Expertise in design tools and a passion for user-centred design.
- Other info: Be part of a supportive community focused on growth and collaboration.
The predicted salary is between 36000 - 60000 £ per year.
Made Tech wants to positively impact the country's future by using technology to improve society. We believe being design-led can create positive outcomes in the public sector through critical services enabled by technology. We have built a community of designers and researchers to support the public sector's growing demand for a design-led approach to service delivery.
Responsibilities
- Responsible to a Lead Designer
- Hands-on design to assure the successful design and delivery of public services through technology.
- Acts as a subject matter expert, facilitating the design process and communicating design decisions to teams and setting expectations with stakeholders.
- Takes an active role in the Service and Interaction Design community, leading on (as appropriate), developing, and sharing good practice.
- Able to support retention, hiring, and team quality
- Mentoring and coaching within the design community.
- Able to develop new and novel approaches to highly complex design challenges, based on fundamental design principles.
- An expert practitioner in leading design tools, including but not limited to Figma, the GOV.UK prototyping kit, and Adobe InDesign.
- Advocate for the Interaction and Service Design practice internally and externally.
- Able to coach and mentor others, and define the interaction and service design standards which others will apply.
- Influences the organisation, clients, partners and peers on the contribution of interaction and service design.
- Develop a wide breadth of knowledge across the industry or business.
- Take the initiative
- Work is often self-initiated. Able to define an approach from first principles, and propose alternative ways to deliver.
- Fully responsible for meeting their objectives on an engagement.
- Contribute to overall design outcomes of an engagement
- Understand the relationship between interaction and service design, other disciplines, and wider client organisational requirements.
- Defines what 'good' design looks like on an engagement, enabling and holding others to account for producing high quality outputs and deliverables
- Establish milestones and have a significant role in the assignment of tasks and/or responsibilities.
- Makes decisions which impact the success of assigned work, i.e. results, deadlines and budget.
- Supports client collaboration throughout all stages of work.
- Ensures users' needs are met consistently through each work stage.
- Highly accountable
- Comfortable with owning a problem and are committed to seeing it through to resolution
- Actively look to deliver a positive outcome, even if they can't personally do it
- Have a growth mindset
- Always willing to learn and develop
- Candid-but-kind communicators
- Give feedback often
- Understand that a balance of positive and constructive feedback is the most effective way to work
- Comfortable having difficult conversations
Skills, Knowledge & Expertise
- Create a shared understanding of problems to solve and ideas to test
- Make things real through storytelling and uncovering the 'why'
- Caring about design enough to make sure everyone can use public services
- Make use of the Made Tech playbooks where they exist and support their development
- Make public services simple to explain, understand, and use by removing unnecessary complexity and keeping designs focused on creating positive outcomes for people and society.
- Introduce good habits for sharing and improving design work into teams.
- Support the hiring and onboarding of designers (contract and permanent)
- Help define Made Tech design principles through delivering effective public services
- Represent and advocate for user-centred design publicly and internally
- Build relationships with clients, earning their trust and understanding their needs
- Support the commercial team to win new work by contributing and reviewing bids relating to UCD
- Contribute to marketing materials (blogs, case studies, talks)
Key measures
- Case studies of how to design and deliver good public services and outcomes
- Contributing to the growth and happiness of the UCD community at Made Tech
- Deliver your project objectives on time and to the expected standard
- Display the Made Tech values and behaviours reflected in feedback from colleagues and clients
- Client Focus - a need to put the most compelling offer possible in front of the client
- Drive to Deliver - able to take ownership of the response, pushing it through the business inside the timeframes that we have been given.
- Learning and Mentoring - an appetite to grow fast and learn while passing on your own experience to your teams and colleagues
- One team - contributing to the ongoing improvement of the function at Made Tech, sharing experiences and successes as well as learning points.
Job Benefits
- 30 days Holiday - we offer 30 days of paid annual leave plus bank holidays
- Flexible Working Hours - we are flexible with what hours you work
- Flexible Parental Leave - we offer flexible parental leave options
- Remote Working - we offer part time remote working for all our staff
- Paid counselling - we offer paid counselling as well as financial and legal advice
If successful, you will be required to undertake an SC clearance.
About Made Tech
Made Tech is on a mission to use technology to improve society - for everyone. We help organisations transform, deliver and manage world-class digital products and services. Today, you can see our services (and people!) in action, such as the design and build of the Homes for Ukraine service, delivered in 2 weeks. We are helping local authorities make it easier and quicker for people to log housing repairs online. By digitalising access to NHS services we are making it more accessible, such as children needing mental health support. All this great experience is enabling us to support new areas, like energy. We are helping to drive better environmental outcomes by improving network performance through real-time asset monitoring, which means less wasted energy. We were recently named as a finalist in the Raising the Bar for Workplace Transparency Award in the Shift People Awards. This is a recognition of our many great initiatives, such as our open-access employee handbook that we launched 5 years ago.
Senior Designer in London employer: hackajob
Contact Detail:
hackajob Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Designer in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the design community and let them know you're on the hunt for a Senior Designer role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your best work, especially projects that align with public sector design. Make sure it’s easy to navigate and visually appealing – first impressions matter!
✨Tip Number 3
Prepare for interviews by practising common design-related questions. Think about how you can demonstrate your problem-solving skills and your ability to mentor others. We want to see your passion for user-centred design shine through!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our mission to improve society through technology.
We think you need these skills to ace Senior Designer in London
Some tips for your application 🫡
Show Your Passion for Design: When you're writing your application, let your love for design shine through! Talk about why you care about creating positive outcomes in the public sector and how your design skills can make a difference.
Tailor Your Application: Make sure to customise your application for the Senior Designer role. Highlight your experience with tools like Figma and Adobe InDesign, and share specific examples of how you've tackled complex design challenges in the past.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to explain your design process and decisions, and don’t forget to showcase your ability to communicate effectively with stakeholders.
Apply Through Our Website: We encourage you to apply directly through our website! It’s the best way for us to see your application and get to know you better. Plus, it shows you’re serious about joining our team at Made Tech!
How to prepare for a job interview at hackajob
✨Know Your Design Tools
Make sure you're well-versed in leading design tools like Figma, the GOV.UK prototyping kit, and Adobe InDesign. Be ready to discuss how you've used these tools in past projects and how they can help solve complex design challenges.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled difficult design problems in the past. Highlight your ability to define an approach from first principles and propose innovative solutions that align with user needs and organisational goals.
✨Communicate Clearly and Candidly
Practice articulating your design decisions and the rationale behind them. Being a candid-but-kind communicator is key, so be prepared to give and receive feedback during the interview process.
✨Demonstrate Your Growth Mindset
Share instances where you've actively sought to learn and develop your skills. Discuss how you mentor others and contribute to a collaborative design community, as this aligns with Made Tech's values of learning and teamwork.
