At a Glance
- Tasks: Drive data-driven decisions to enhance payment systems and improve customer experiences.
- Company: Join Wise, a global tech company revolutionising money management.
- Benefits: Competitive salary, diverse team culture, and opportunities for professional growth.
- Other info: Collaborate with 150+ analysts in a dynamic, inclusive environment.
- Why this job: Make a real impact on payment processes while working with cutting-edge AI technology.
- Qualifications: Strong analytical skills and experience in data-driven decision making.
The predicted salary is between 55000 - 65000 € per year.
Wise is a global technology company, building the best way to move and manage the world’s money. Min fees. Max ease. Full speed. Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money. As part of our team, you will be helping us create an entirely new network for the world's money. For everyone, everywhere.
We are looking for a Senior Payment Operations Analyst who is passionate about our mission of Money Without Borders. You will partner with our Payment Operations organisation to help drive data-driven decisions that would improve the quality of our payment systems, making them smoother and more efficient. The Payment Operations organisation is responsible for ensuring that our customers’ payments flow smoothly. The organisation focuses on resolving issues surrounding the movement of funds, to deliver a fast and convenient payment experience for our customers.
As a Senior Payment Operations Analyst, you will be driving our analytics effort to strengthen our quality assurance and control processes. You will identify how we can evaluate if payment processing flows are done right, and if not, what went wrong with them. You will own an attribution model to quality lapses, and work with other teams to improve the quality of payment processing. You will also be incorporating AI in your work, using AI to improve the quality review process. This is a great opportunity for an analyst that has strong product thinking and is passionate about creating convincing analyses. It also allows you to work alongside the current developments in AI. You will also be part of a wider team of 150+ analysts that you can collaborate with on cross-team projects, have knowledge sharing sessions and bring ideas on how we can improve analytics across Wise.
What You’ll Be Doing:
- Collaborate with various senior stakeholders in the organisation and effectively communicate your insights into real change for our customers.
- Support the organisation’s drive to improve the quality of its processes by identifying payment flows that have met quality standards, and if not, identify the reasons for failing quality standards.
- Proactively contribute to, own, create and track key metrics and results for the organisation, keeping them accountable throughout the quarter.
- Expose the vast amount of data available to the organisation in a meaningful and actionable way and support other teams in discovering insights from data.
- Support your team and the organisation by building and maintaining data pipelines, preparing reports, and creating visualisations.
We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive. We're proud to have a truly international team, and we celebrate our differences. Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.
Senior Data Analyst - Payment Operations in London employer: hackajob
Wise is an exceptional employer that champions a diverse and inclusive work culture, empowering employees to contribute meaningfully to our mission of Money Without Borders. As a Senior Data Analyst in Payment Operations, you will have the opportunity to collaborate with a global team of over 150 analysts, driving data-driven decisions that enhance payment systems while also engaging with cutting-edge AI technologies. With a strong focus on employee growth and development, Wise offers a supportive environment where your insights can lead to real change for customers worldwide.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Data Analyst - Payment Operations in London
✨Tip Number 1
Network like a pro! Reach out to current employees at Wise on LinkedIn and ask about their experiences. A friendly chat can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by diving deep into Wise's mission and values. Show us how your passion for data aligns with our goal of making money management easier for everyone.
✨Tip Number 3
Practice your data storytelling skills! Be ready to explain complex analyses in simple terms. We want to see how you can turn numbers into actionable insights that drive change.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our mission.
We think you need these skills to ace Senior Data Analyst - Payment Operations in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Data Analyst role. Highlight your experience with payment operations and data analytics, and don’t forget to showcase any relevant projects that demonstrate your skills in improving processes.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for Wise's mission of Money Without Borders and explain how your background aligns with the role. Be specific about how you can contribute to improving payment systems.
Showcase Your Analytical Skills:In your application, make sure to highlight your analytical skills and experience with AI. Provide examples of how you've used data to drive decisions and improve processes in previous roles. We love seeing real-world applications!
Apply Through Our Website:We encourage you to apply through our website for the best chance of success. It’s straightforward and ensures your application gets to the right people. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at hackajob
✨Know Your Data Inside Out
As a Senior Data Analyst, you'll need to demonstrate your expertise in data analysis. Brush up on the key metrics and KPIs relevant to payment operations. Be ready to discuss how you've used data to drive decisions in past roles, and think of specific examples that showcase your analytical skills.
✨Understand the Payment Landscape
Familiarise yourself with the current trends and challenges in payment operations. Research Wise's mission and how they aim to improve the payment experience. This will not only show your interest in the role but also help you articulate how you can contribute to their goals.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Think about scenarios where you've identified quality lapses in processes or improved systems. Prepare to explain your thought process and the impact of your actions on the overall operation.
✨Showcase Your Collaboration Skills
Since the role involves working with various stakeholders, be prepared to discuss your experience in cross-team collaboration. Highlight instances where you've effectively communicated insights and driven change, as this will demonstrate your ability to work within a diverse team at Wise.
